2003 Federal Health Care Executive Award for Excellence
The Award is sponsored by the American Hospital Association, Federal Health System Constituency Section, and recognizes a senior federal health care executive (commissioned officer 0-6 level or higher/GS-15 level or higher equivalent) who has distinguished himself/herself through singularly significant leadership or innovative achievements which have contributed substantially to the mission of the federal health system.
The recipient of this award is Captain William M. Heroman, MD, FAAP, CPE, Medical Corps, USN, Force Surgeon, Commander, Naval Surface Force, Naval Amphibious Base, Coronado, California. Dr. Heroman has contributed to the improvement of the federal health care system, and specifically Navy medicine for over 20 years. Beginning at the Naval Medical Center in San Diego, the Navy’s largest medical center, Dr. Heroman justified and established the Pediatric Advanced Life Support (PALS) program, which over a 2-year period was replicated at 22 Navy, Army and Air Force sites around the world. He also was integrally involved in the creation of the Navy’s first pediatric intensive care unit. Dr. Heroman also worked to reengineer the pediatric clinic at the Medical Center and increased productivity by 26 percent to 8000 visits per month. In 1996, Dr. Heroman was named Deputy Commander of the Medical Center where he implemented extended evening and weekend clinic and operating room hours and was responsible for decreased inpatient and outpatient disengagements to the civilian sector.
In 1998, Dr. Heroman became Chief of Staff for TRICARE Management Activity (TMA), Office of the Secretary of Defense for Health Affairs in Washington, DC. During his tenure as Chief of Staff, he led the TMA directors in developing the organization’s first strategic plan as well as Military Health System core metrics. He also served on the tri service reengineering/optimization coordination team focused on optimizing the Military Health System. In 2000, Dr. Heroman took the work of the coordination team to Naval Hospital, Marine Corps Base, Camp Pendleton, CA to implement the organizational alignment and integration outlined by the coordination team.
As Commanding Officer of the Naval Hospital, he attained 95 percent enrollment of eligible users and increased access to same day appointments. Naval Hospital was the first hospital to fully implement TRICAREONLINE.com, a web portal allowing patients to schedule appointments and request prescription refills. By establishing increased access to primary care sites, Naval Hospital was able to save $1 million on urgent care contracts. Dr. Heroman also implemented the use of a data warehouse to provide information on the population served and key data for demand forecasts and quality measurement. Naval Hospital also launched web-based disease management programs for diabetes, congestive heart failure and childhood asthma. In addition, Dr. Heroman was instrumental in implementing a state-of-the-art Intranet system, which is the major conduit for information sharing throughout the hospital. In 2003, the hospital was named one of the “100 Most Wired” hospitals in the U.S. by the American Hospital Association magazine Hospitals & Health Networks.
Captain Heroman graduated from the University of Arkansas School of Medicine, completed his pediatric residency training at the National Naval Medical Center and a fellowship in neonatal-perinatal medicine at the Uniformed Services University for Health Sciences in Bethesda, MD. He is a Certified Physician Executive by the Certifying Commission in Medical Management.