Billings, Collections, and Financial Assistance

The mission of each and every hospital in America is to provide high quality care and meet the health care needs of the patients and communities they serve. Hospitals serve their communities 24 hours a day, seven days a week, proving access to needed health services for all. Their task, and the task of their medical staffs, is to care and to cure.  Their ability to serve well requires a relationship with their communities built on trust and compassion.  The AHA has outlined guidelines that are intended to strengthen that relationship and to reassure patients, regardless of their ability to pay, of hospitals' commitment to caring.

Join the more than 4,200 hospitals nationwide that have confirmed their commitment to the AHA's Hospital Billing and Collection Practices: Statement of Principles and Guidelines.


 Highlighted Resources

Achieving Price Transparency for Consumers: A Toolkit for Hospitals
Our goal is for this resource to spark conversation and action by allowing hospitals to assess their current efforts and learn from others through case examples and sample price transparency tools.




Price Transparency Efforts Accelerate:
What Hospitals and Other Stakeholders Are Doing to Support Consumers
TrendWatch, July 2014

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