Care Delivery and Services


Race, Ethnicity, and Health Care Reference Library, August 2005
Resource by the Kaiser Family Foundation

Cultural Competency: A Critical Component to Address Racial and Ethnic Health Disparities for Women
Presented by Women's Policy, Inc. and the Kaiser Family Foundation, 7/14/2005

Language Access In Health Care: Statement of Principles

RWJF Newsletter Advances focuses on Racial and Ethnic Disparities, April 2005

Selected Patient Information Resources in Asian Languages, April 13, 2005

Briefing on Disparities in Health Care Mar 9, 2005
Webcast by Health Affairs and RWJF

Commissioning Multicultural Evaluation: A Foundation Resource Guide, January 2005
California Endowment’s Diversity in Health Evaluation Project.

Strategies for Leadership: Patient-and Family-Centered Care November 2004
Patient- and family-centered care is an approach to the planning, delivery and evaluation of health care that is grounded in mutually beneficial partnerships among patients, families, and health care practitioners.  By truly partnering with patients and families – not only involving them in decisions about their care, but also gaining the benefit of their help and insights to better plan and deliver care – patients can achieve better outcomes, and hospitals can improve the care for all patients and increase staff satisfaction.

HORIZONS Communication Toolkit 08/26/2004
HORIZONS is a CMS project that does outreach to populations with the greatest barriers to receiving healthcare information due to language, literacy, location or culture.

Closing the Gap
Newsletter by the Office of Minority Health. Each issue is devoted to a specific health topic of concern to minority communities.

Community-based Approaches to Reduce Racial and Ethnic Disparities in Health
Website by RAND and the Robert Wood Johnson Foundation, in Collaboration with the CDC’s Racial and Ethnic Approaches to Community Health (REACH 2010) Program

Culture Clues™
By the University of Washington Medical Center. This web site provides information to clinician regarding different cultures and their health care preferences.

Program by the Robert Wood Johnson Foundation. The program strives to improve communications between Latino patients and healthcare professionals.

Health Disparities
Website by the American Medical Association

How do Pattern of Prescription Drug Coverage and Use Differ for White, African Americans and Latino Medicare Beneficiaries under 65 and 65+?
By the Kaiser Family Foundation

Minority and Multicultural Affairs
Website by the National Rural Health Association

Muslim Beliefs and Practices Affecting Health Care
Website by the Organization for Islamic Learning, University of Virginia

Racial and Ethnic Approaches to Community Health (REACH 2010)
Website by the CDC's National Center for Chronic Disease Prevention and Health Promotion

The Providers Guide to Quality and Culture
Website by Management Sciences for Health. This site is designed to assist health care organizations in providing high quality, culturally competent services to multi-ethnic populations.



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