Prescription Drug Plan - Communication Tools
Help Your Staff Help Patients Understand the New Discount Drug Cards
The Centers for Medicare & Medicaid Services (CMS) is making available on its Web site several tools that hospital staff and others can use to help Medicare patients understand the details of choosing Medicare-approved drug discount cards. Among these tools is the adjacent poster, available in both Spanish and English in an 8 1/2 x 11 downloadable and printable version. The posters can be displayed wherever patients will see them: waiting areas, exam rooms, cafeterias, lobbies, elevators, and pharmacies, for example. The posters also are available for order from CMS in 17 x 22 versions. Also on the CMS site are two "tip" sheets: a Drug Discount Card Enrollment Tip Sheet (#11076) that shows patients how to enroll for a Medicare-approved drug discount card, and a Medicare-Approved Drug Discount Card Tip Sheet (#11071) that provides guidance for counselors, caregivers, and intermediaries who help people with Medicare compare and choose drug discount cards. Both tip sheets are two pages.