AHA Members-Only Conference Call

Reduce Readmissions & Avoidable ED Visits: Advocate Health Care’s Medically Integrated Crisis Community Support
September 20, 2016

On behalf of the American Hospital Association Section for Psychiatric and Substance Abuse Services, I invite you to join a group of your colleagues for a webinar and discussion. Shastri Swaminathan, M.D., Chairman, Department of Psychiatry, and Sheri Richardt, LCSW, Manager, Crisis/First Access/MICCS, Advocate Illinois Masonic Medical Center, Chicago, IL, will describe the impact of their Medically Integrated Crisis Community Support (MICCS) initiative, which moves care out of the emergency department (ED) and into the community.

Webinar participants will learn how MICCS was designed and implemented. The initiative initially focused on psychiatric patients who were frequent users of ED services. It has reduced 30 day psychiatric readmissions as well as significantly reduced ED visits of the high utilizers.

Participants will then hear about the next phase and outcomes of this initiative, as MICCS was extended to patients discharged with a medical/surgical diagnosis. Dr. Swaminathan and Ms. Richardt will share how MICCS has improved access to and quality of services, while reducing costs and inappropriate use of the ED.

There will be time for you to ask questions and talk with the speakers about the program as well as share your own initiatives. To register, click here. An email with information on how to access the webinar will be sent to you on Monday, September 19th.

If you have any questions, please contact me at 312.422.3303 or rchickey@aha.org.


Presentation slides (PDF)

Speaker Bio:

Dr. Swaminathan, Chairman, Department of Psychiatry, Advocate Illinois Medical Center, Chicago

Audio Recording (MP3)



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