
The Guide
Download this step-by-step guide to work and role design changes to improve patient care
delivery and use hospital staff skills and time more effectively.
Additional Resources
Step 1 IDENTIFY THE KEY CHALLENGE, FRAME THE PROJECT, AND SELECT THE TEAM
Step 2 SET THE OBECTIVE
Step 3 DIAGNOSE THE CURRENT PROBLEM
Step 4 GENERATE POSSIBLE SOLUTIONS
Step 5 INCREMENTALLY TEST SOLUTIONS, FOCUSING ON WORK/ROLE CHANGES
Step 6 DESCRIBE REVISIONS TO THE ROLE(S) AND USES OF TIME
Step 7 DETERMINE RELATED SYSTEM CHANGES
Step 8 DEVELOP A BUSINESS CASE
Step 9 MAKE IT HAPPEN
Step 10 REVIEW AND SUSTAIN
