The Guide

Download this step-by-step guide to work and role design changes to improve patient care
delivery and use hospital staff skills and time more effectively.

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TABLE OF CONTENTS

Step 1  IDENTIFY THE KEY CHALLENGE, FRAME THE PROJECT, AND SELECT THE TEAM

Step 2  SET THE OBECTIVE

Step 3  DIAGNOSE THE CURRENT PROBLEM

Step 4  GENERATE POSSIBLE SOLUTIONS

Step 5  INCREMENTALLY TEST SOLUTIONS, FOCUSING ON WORK/ROLE CHANGES

Step 6  DESCRIBE REVISIONS TO THE ROLE(S) AND USES OF TIME

Step 7  DETERMINE RELATED SYSTEM CHANGES

Step 8  DEVELOP A BUSINESS CASE

Step 9  MAKE IT HAPPEN

Step 10  REVIEW AND SUSTAIN

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