Skills Identification: The Key to Successful Recruitment and Retention

At the conclusion of the program, participants will be able to:

• describe a case study and how to calculate the cost of revenue cycle staff turnover
• identify current revenue cycle processing and labor challenges
• define the technical skills and emotional competencies required for today’s upside-down revenue cycle team members
• define objective methods for assessing employee technical skills and emotional competencies
• identify the advantages of implementing a pay-for-knowledge compensation model
• explore the secrets to recruiting and retaining your most valuable human resources
  

The registration fee is is $245 per person per program or $600 per person for all three programs if registration is received for all three programs at the same time. The registration fee includes lunch and program materials. A confirmation will be e-mailed guaranteeing registration two weeks before the programs.

Please make checks payable to the MHA Center for Education and return them with the registration form to P.O. Box 60, Jefferson City, MO 65102-0060. Payment by MasterCard or VISA is available and required for online registration.