AHA Certification Center Strategy Map

VISION

AHA certified healthcare professionals contributing to positive patient outcomes and a healthier community.

MISSION

To create, facilitate and administer the healthcare industry’s premier certification programs.

VALUES

Integrity:  To conduct credible, reliable and valid assessment instruments and to respect all candidates and certificants through fair and consistent treatment.

Stakeholders:  To recognize and be responsive to the needs of stakeholders.

Diversity:  To treat candidates and certificants equally regardless of age, gender, race, color, national origin, disability or marital status.

Excellence:  To exceed consistently the expectations of stakeholder.

Innovation: To keep abreast of improvements in testing and to implement proven improvements consistent with mission and strategy.

Professional Development:  To encourage certificants to maintain continued competence and their AHA Certification.

Collaboration:  To share knowledge and expertise, to learn from the knowledge and expertise of others, and to encourage open and direct dialogue throughout the healthcare credentialing community and with collaborating professional societies.