Scanning the Headlines: Patient Centeredness (Archive 2004)
Updated on February 17, 2009
Links to full-text articles are provided where available.
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Zimowski, J. Mining of gold. Healthcare Financial Management. 58(12):18, Dec. 2004.
Weismantel, K. Building the cornerstones of CDHC: market leaders offer construct for the new paradigm. AHIP Coverage. 45(6):22-28, Dec. 2004.
Samitt, C. At your service: transforming health care delivery. The Physician Executive. 30(6):36-39, Nov./Dec. 2004.
Weymier, R. Pleasing patients proves profitable for practives. The Physician Executive. 30(6):66-68, Nov./Dec. 2004.
Helman, R., Greenwald, M., and Fronstin, P. Public attitudes on the U.S. health care system: findings from the health confidence survey. Issue Brief No. 275, Nov. 2004.
Perlin, J., Kolodner, R., and Roswell, R. The veterans health administration: quality, value, accountability, and information as transforming strategies for patient-centered care. The American Journal of Managed Care. 10(11):828-836, Nov. 2004.
Weiner, J., and others. Designing an illustrated patient satisfaction instrument for low-literacy populations. The American Journal of Managed Care. 10(11):853-860, Nov. 2004.
Peck, B., and others. Do unmet expectations for specific tests, referrals, and new medications reduce patients’ satisfaction? Journal of General Internal Medicine. 19(11):1080-1087, Nov. 2004.
Swenson, S., and others. Patient-centered communication: do patients really prefer it? Journal of General Internal Medicine. 19(11):1069-1079, Nov. 2004.
Zandbelt, L.C., and others. Satisfaction with the outpatient encounter: a comparison of patients’ and physicians’ views. Journal of General Internal Medicine. 19(11):1088-1095, Nov. 2004.
Flach, S., and others. Does patient-centered care improve provision of preventive services? Journal of General Internal Medicine. 19(10):1019-1026, Oct. 2004.
Larson, L. The key to nurse and patient satisfaction. Trustee. 57(9):9-14, Oct. 2004.
Barr, J., and others. Methodological issues in public reporting of patient perspectives on hospital quality. Joint Commission Journal on Quality and Safety. 30(10):567-578, Oct. 2004.
Tarantino, D. How should we measure patient satisfaction? The Physician Executive. 30(4):60-61, July/Aug. 2004.
Mello, M., and others. Caring for patients in a malpractice crisis: physician satisfaction and quality of care. Health Affairs. 23(4):42-53, July/Aug, 2004.
Tom, D., Hall, M., and Pawlson, G. Measuring patients' trust in physicians when assessing quality of care. Health Affairs. 23(4):124-132, July/Aug, 2004.
Taylor, H. Reputations of pharmaceutical and health insurance companies continue their downward slide. Health Care News. 4(11): June 22, 2004.
Boost satisfaction scores with key words and quick response. Hospital Home Health. 21(6):61-63, June 2004.
Otani, K., and Kurz, R. The impact of nursing care and other healthcare attributes on hospitalized patient satisfaction and behavioral intentions. Journal of Healthcare Management. 49(3):181-197, May/June 2004.
Iyer, R., and Muncy, J. Who do you trust? Marketing Health Services. 24(2):26-30, Summer 2004.
Kolb, M. Beyond safety. Modern Healthcare. 34(17):21, Apr. 26, 2004.
Program targets patient, physician satisfaction. Hospital Access Management. 23(4):39-44, Apr. 2004.
Black, K. Specialized teams complement nursing. Patient satisfaction begins with satisfied professional and support teams. Healthcare Executive. 19(2):50-1, Mar./Apr. 2004.
Spath, P. Are your care continuum linkages strong or weak? Hospital Peer Review. 29(3):41-3, Mar. 2004.
MacStravic, S. Patient satisfaction: eight problems & suggestions. Health Care Strategic Management. 22(3):1, 12-15, Mar. 2004.
Staniszewska, S, and West, E. Meeting the patient partnership agenda: the challenge for health care workers. International Journal for Quality in Health Care. 16(1):3-5, Feb. 2004.
Heuer, A. J. Hospital accreditation and patient satisfaction: testing the relationship. Journal of Healthcare Quality. 26(1):46-51, Jan./Feb. 2004.
May, E. L. Knowing your customer. Identify who your customers are so you can respond to what they need. Healthcare Executive. 19(1):36-7, Jan./Feb. 2004.
Wylie, J., and Wagenfeld-Heintz, E. Development of relationship-centered care. Journal of Healthcare Quality. 26(1):14-21; quiz 21, 45, Jan./Feb. 2004.
Briggs, L., and others. Patient-centered advance care planning in special patient populations: a pilot study. Journal of Professional Nursing. 20(1):47-58, Jan./Feb. 2004.
Study confirms strong link between patient and employee satisfaction. Hospitals & Healthcare Networks. 78(1):67, Jan. 2004.
Kamienski, M. Emergency: family-centered care in the ED. The American Journal of Nursing. 104(1):59-62, Jan. 2004.
Torres, E., and Guo, K. Quality improvement techniques to improve patient satisfaction. International Journal of Health Care Quality Assurance. 17(6):334-338, 2004.
Hibbard, J. Moving toward a more patient-centered health care delivery system. Health Affairs:133-139, Suppl., 2004.
Swinehart, K., and Smith, A. Customer focused health-care performance instruments: making a case for local measures. The International Journal of Health Care Quality Assurance. 17(1):9-16, 2004.