Scanning the Headlines: Patient Centeredness (Archive 2005)
Updated on February 17, 2009
Links to full-text articles are provided where available.
For information on obtaining print copies of articles, please call the AHA Resource Center at (312) 422-2050.
Parrington, M., and others. Go the distance. Marketing Health Services (MHS). 25(4):20-24, Winter 2005.
DeVries, K. Make your choice. Marketing Health Services (MHS). 25(3):21-24, Fall 2005.
Goldstein, E., and others. Measuring hospital care from the patients' perspective: an overview of the CAHPS ® hospital survey development process. Health Services Research. 40(6):1977-1995, Part II, Dec. 2005.
Castle, N., and others. Review of the literature on survey instruments used to collect data on hospital patients' perceptions of care. Health Services Research. 40(6):1996-2017, Part II, Dec. 2005.
Shoshanna, S., and others. What do consumers want to know about the quality of care in hospitals. Health Services Research. 40(6):2018-2036, Part II, Dec. 2005.
Dear chief executive officer: the perceptions of a recently discharged patient. Quality Managment in Health Care. 14(4):219-223, Oct./Dec. 2005.
Fine, D. Commentary: a chief executive officer's perspective. Quality Managment in Health Care. 14(4):224, Oct./Dec. 2005.
Helman, R. 2005 Health confidence survey: cost and quality not linked. EBRI Notes. 26(11):2-10, Nov. 2005.
Transforming care at the bedside: using a team approach to give nurses--and their patients--new voices in providing high-quality care. Quality Letter for Healthcare Leaders. 17(11):2-3, Nov. 2005.
Malugani, M. Because we like you. HealthLeaders. 8(11):43-44, Nov.2005.
Patient-inclusive care. Joint Commission Perspectives on Patient Safety. 5(11):1-2, 8, Nov. 2005.
Davis, K., and others. A 2020 vision of patient-centered primary care. Journal of General Internal Medicine. 20(10):953-957, Oct. 2005.
Patient care partnership. Patient Care Staffing Report. 5(10):1-4, Oct. 2005.
Hibbard, J., and others. Can patients be part of the solution? views on their rold in preventing medical errors. Medical Care Research and Review. 62(5):601-616, Oct. 2005.
Flesh, L., and Riper, J. Tracking complaints. Healthcare Executive. 20(5):32-33, Sept./Oct. 2005.
Romano, M. Survey finds 'delighted' patients. Modern Healthcare. 35(38):18, Sept. 19, 2005.
Entwistle, V., Mello, M., and Brennan, T. Advising patients about patient safety: current initiatives risk shifting responsibility. Journal on Quality and Patient Safety. 31(9):483-494, Sept. 2005.
Leddy, K., and Wolosin, R. Patient satisfaction with pain control during hospitalization. Journal on Quality and Patient Safety. 31(9):507-513, Sept. 2005.
Wolosin, R. The voice of the patient: a national, representative study of satisfaction with family physicians. Quality Management in Health Care. 14(3):155-164, July/Sept. 2005.
Haugh, R. Direct connect at Dartmouth-Hitchcock. Health Care's Most Wired Magazine. 4(3):10-14, Summer 2005.
Sommers, P., Dropik, R., and Parker, M. A kiosk of truth. MGMA Connexion. 5(7):33-37, Aug. 2005.
Pifer, E. CPOE-related errors : what can the literature teach us about designing and using these systems? Healthcare Informatics. 22(8):24, Aug. 2005.
Haglund, M. Safety in numbers. Healthcare Informatics. 22(8):26-29, Aug. 2005.
Jossi, F. Customer service: patients find a new age of conveniences in kiosks, portals and carts. Healthcare Informatics. 22(8):31-33, Aug. 2005.
A "NOD" to patient needs boosts satisfaction rates. ED Management. 17(8):92-93, Aug. 2005.
Dougherty, R. Consumer-directed care: statis or buzz? Behavioral Healthcare Tommorrow. 14(4):30-32, Aug. 2005.
Hansten, R. Relationships and results: solid patient relationships can improve clinical outcomes. Healthcare Executive. 20(4):34-35, July/Aug. 2005.
Al-Mailam, F. The effect of nursing care on overall patient satisfaction and its predictive value on return-to-provider behavior: a survey study. Quality Management in Health Care. 14(2):116-120, Apr./June 2005.
Joint commision monitors complaints. Joint Commission Perspectives on Patient Safety. 5(6):3, June 2005.
Public attitudes to hospitals, pharmaceuticals and managed care companies improve significantly. HarrisInteractive. May 11, 2005.
Crafting an effective apology: what clinicans need to know. Joint Commission Perspectives on Patient Safety. 5(4):7, Apr. 2005.
Sherrod, B., and Brown, Patient satisfaction: get the edge. Nursing Management. 36(4):61-64, Apr. 2005.
Haglund, M. Results that speak for themselves: COR Healthcare Market Strategist. 5(3):1, 12-16, Mar. 2005.
Landro, L. So how was your hospital stay? online surveys seek to find out. Wall Street Journal. :D5, Feb. 23, 2005.
Grembowski, D., and others. Managed care and patient-rated quality of care from primary physicians. Medical Care Research and Review. 62(1):31-55, Feb. 2005.
Kirby, A. Achieving statistically significant improvements in patient satisfaction scores in a community hospital through the development of a service excellence model. Journal of Healthcare Management. 50(1):61-69, Jan./Feb. 2005.
Kaput, S. Notes and comments: expanding the scope of fiduciary duties to fill a gap in the law: the role of nonprofit hospital directors to ensure patient safety. Journal of Health Law. 38(1):95-119, Winter 2005.
Wagner, E., and others. Finding common ground: patient-centeredness and evidence-based chronic illness care. The Journal of Alternative and Complementary Medicine. 111(1):S-7-S15, Suppl. 1, 2005.
Bezold, C. The future of patient-centered care: scenarios, visions, and audacious goals. The Journal of Alternative and Complementary Medicine. 111(1):S-77-S84, Suppl. 1, 2005.
Brown, R., and Bell, L. Patient-centered quality improvement audit. International Journal of Health Care Quality Assurance. 18(2 and 3):92-102, 2005.