Scanning the Headlines: Patient Centeredness (Archive 2006)



Updated on June 17, 2009

Click here for Patient Centeredness latest bibliograhpy

Links to full-text articles are provided where available.
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Bergeson, S., and Dean, J.  A systems approach to patient-centered care.  Journal of the American Medical Association.  296:2848-2851, Dec. 20, 2006.

Landers, S.  Clear communication key to treating complex conditions.  American Medical News.  49(46):31-32, Dec. 11, 2006.

What makes patients loyal?  American Medical News.  49(45):25-26, Dec. 4, 2006.

'Mystery shoppers' can uncover ED weaknesses.  ED Management.  18(12):140-141, Dec. 2006.

'Secret patient' checks out ASC's cleanliness, courtesy, and privacy.  OR Manager.  22(11):31, Nov. 2006.

Family presence during cardiopulmonary resuscitation.  Joint Commission Perspectives on Patient Safety.  6(10):3-4, 8, Oct. 2006.

Carr, S.  Defining "patient-centered".  Patient Safety & Quality Healthcare.  3(5):4, Sept./Oct. 2006.

Twanmoh, J.  Low patient satisfaction scores:  the five stages of response.  Physician Executive.  32(5):28-31, Sept./Oct. 2006.

Sattinger, A.  What now?  The Hospitalist.  10(9):15-16, 20-21, Sept. 2006.

Moore, L., and Wasson, J.  An introduction to technology for patient-centered, collaborative care.  Journal of Ambulatory Care Management.  29(3):195-198, July/Sept. 2006.

Wasson, J., and others. Patients report positive impacts of collaborative care.  Journal of Ambulatory Care Management.  29(3):199-206, July/Sept. 2006.

Wasson, J., and others.  Resource planning for patient-centered, collaborative care.  Journal of Ambulatory Care Management.  29(3):207-214, July/Sept. 2006.

Walters, B., Barnard, D., and Paris, S.  "Patient portals" and "e-visits".  Journal of Ambulatory Care Management.  29(3):222-224, July/Sept. 2006.

Webber, A., and Mercure, S.  Patient-centered collaborative care.  Journal of Ambulatory Care Management.  29(3):230-232, July/Sept. 2006.

Robeznicks, A.  On the same page.  Modern Healthcare.  36(33):28-30, Aug. 21, 2006.

Castle, N.  Family members as proxies for satisfaction with nursing home care.  Joint Commission Journal of Quality and Patient Safety.  32(8):452-458, Aug. 2006.

White, S., and Edwards, R.  Vistation guidelines promote safe, satisfying environments.  Nursing Management.  37(8):20-24, Aug. 2006.

Wynia, M., and Matiasek, J.  Promising Practices for Patient-Centered Communications with Vulnerable Populations: examples from eight hospitals.   Vol. 32.  New York:  The Commonwealth Fund, Aug. 2006.

Schoen, C., and others.  Public Views on Shaping the Future of the U.S. Health System.  New York:  The Commonwealth Fund, Aug. 2006.

Safavi, K.  Patient-centered pay for performance are we missing the target?  Journal of Healthcare Management.  51(4):215-218, July/Aug. 2006.

Mages, M.  Helping patients, helping families.  Healthcare Executive.  21(4):40-42, July/Aug. 2006.

Mandelberg, C.  Trust fundamentals.  Marketing Health Services.  26(2):14-19, Summer 2006.

Brond, D.  Service charge.  Marketing Health Services.  26(2):32-34, Summer 2006.

Woods, M.  The dun factor:  how communication complicates the patient safety movement.  Patient Safety & Quality Healthcare.   3(3):40-44, May/June 2006.

Burt, T.  Reinventing the patient experience.  Healthcare Executive.  21(3):8-14, May/June 2006.

Carroll-Solomon, P., and others.  Improving behavioral health satisfaction assessment:  measuring patients' perceptions.  Journal for Healthcare Quality.  28(3):49-54, May/June 2006.

Chen, A.  Doctoring across the language divide.  Health Affairs.  25(3):808-813. May/June 2006.

Sanghavi, D.  What makes for a compassionate patient-caregiver relationship?  Joint Commission Journal of Quality and Patient Safety.  32(5):283-291, May 2006.

Heinen, J.  Improving customer service:  taking a strategic approach to measuring contact center performance.  Health Management Technology.  27(5):34-36, May 2006.

Powers, T., and Valentine, D.  Under the influence.  Marketing Health Services.  26(1):20-25, Spring 2006.

Focus on physician satisfaction to improve quality, customer service, and bottom line.  Healthcare Marketing Advisory.  7(4):1-3, Apr. 2006.

Dubbs, D.  The test of time.  Health Facilities Management.  19(4):29-33, Apr. 2006.

The waiting room is closed.  Health Management Technology.  27(4):24-28, Apr. 2006.

Boyd, G.  Culture change.  Radiology Management.  28(2):52-53, Mar./Apr. 2006.

Kusserow, R. Should health care entities give serious consideration to patient advocate hot lines?  Journal of Health Care Compliance.  8(2):43-44, Mar./Apr. 2006.

End-of-life care a balance between customization, standard processes.  Healthcare Benchmarks and Quality Improvement.  13(3):25-28, Mar. 2006.

Is evidence-based medicine patient-centered and is patient-centered care evidence-based?  Health Services Research.  41(1):1-8, Feb. 2006.

Patient satisfaction surveys:  measuring the experience.  HealthLeaders.  9(2):ES1-ES4, Feb. 2006.

Hofmann, P., and Selberg, J.  Beyond Empathy.  Healthcare Executives.   21(1):22-26, Jan./Feb. 2006.

Beach, M.C. Relationship-centered care: a constructive reframing.  Journal of General Internal Medicine. 21(S1):S3-S8, Jan. 2006.

Safran, D.G., and others. Measuring patients’ experiences with individual primary care physicians: results of a statewide demonstration project.  Journal of General Internal Medicine.  21(1):13-21, Jan. 2006.

Suchman, A.  A new theoretical foundation for relationship-centered care: complex responsive processes of relating. Journal of General Internal Medicine.  21(S1):S40-S44, Jan. 2006.

Patient Satisfaction.  Healthcare Market Strategist.   7(1):5, Jan. 2006.

Give the baby boomers what they want.  Healthcare Market Strategist.  7(1):1, 9-11, Jan. 2006.

Patton, K.  Hand-Off Communication:  Practical Strategies and Tools for JCAHO Compliance.  Marblehead, MA:  HCPro, Inc., 2006.  (WX 173 P322h 2006).

Biering, P., and others.  Casting light on the concept of patient satisfaction by studying the construct validity and the sensitivity of a questionaire.  International Journal of Health Care Quality Assurance.  19(2 and 3):246-258, 2006.

Improving Communication--Improving Care. Chicago:  American Medical Association, 2006.

Holmes, B.  The advent of the consumer-patient.  Healthcare Marketing Advisor.  :1-2, Complimentary Issue, 2006.

Anders, J.  Don't get disconnected:  10 steps to bridge the language divide.  Healthcare Marketing Advisor.  :15-16, Complimentary Issue, 2006.

Clark, P.  Patient Satisfaction and the Discharge Process.  Evidence-Based Best Practices.  Marblehead, MA:  HCPro, Inc., 2006.  (WX 158 C594p 2006).

Gutbezahl, C., and Haan, P.  Hospital service recovery.  Journal of Hospital Marketing Public Relations.  16(1/2):3-14, 2006.