Scanning the Headlines: Patient Centeredness

 Updated on August 15, 2014

Click here for Patient Centered Archive Bibliography

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Links to full-text articles are provided where available.
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Manas, J.  Should patients be accountable for poor health choices?  Managed Healthcare Executive.  Aug. 4, 2014.  http://managedhealthcareexecutive.modernmedicine.com/managed-healthcare-executive/news/should-patients-be-accountable-poor-health-choices

Patient Experience Transformation:  Engaged Patients, Measurable Standards.  HealthLeaders Media.  Aug. 2014.  http://content.hcpro.com/pdf/content/307052.pdf

Marino, P.  The powerful voice of the consumer.  Spectrum:4-5, July-Aug. 2014. 

Reducing temperature variations for patient rooms.  Inside ASHE:55-56, Summer 2014. 

Kenney, L.  HCAHPS, patient experience, and ACA.  Inside ASHE:30, 32-33, Summer 2014.

Mohammed, K., and others. Creating a Patient-Centered Health Care Delivery System: A Systematic Review of Health Care Quality From the Patient Perspective.   American Journal of Medical Quality, first published online, July 31, 2014. http://ajm.sagepub.com/content/early/2014/07/30/1062860614545124.abstract  

Reilly, B.  Don't learn on me - are teaching hospitals patient-centered?  New England Journal of Medicine.  371:293-295, July 24, 2014.  http://www.nejm.org/doi/full/10.1056/NEJMp1405709

Herman, G., and Biddulph-Krentar, B. The quiet hospital; Inspira Health Network is using communications technology to reduce noise and boost patient satisfaction. H&HN Daily, July 15, 2014.  http://www.hhnmag.com/display/HHN-news-article.dhtml?dcrPath=/templatedata/HF_Common/NewsArticle/data/HHN/Daily/2014/Jul/071514-herman-patient-statisfaction-technology

Price, R., and others.  Examining the role of patient experience surveys in measuring health care quality.  Medical Care Research and Review.  July 15, 2014.  http://mcr.sagepub.com/content/early/2014/07/11/1077558714541480

Keckley, P.  Time to get serious about patient satisfaction.  H&HN.  July 7, 2014.  http://www.hhnmag.com/display/HHN-news-article.dhtml?dcrPath=/templatedata/HF_Common/NewsArticle/data/HHN/Daily/2014/Jul/070714-keckley-HCAHPS-patient-satisfaction

Manary, M., and others. Organizational Characteristics and Patient Experiences With Hospital Care: A Survey Study of Hospital Chief Patient Experience Officers. American Journal of Medical Quality, first published online June 20, 2014. http://ajm.sagepub.com/content/early/2014/06/20/1062860614539994.abstract   

Carlin, C.S.  Patient loyalty in a mature IDS market: is population health management worth it?  Health Services Research.  49(3):1011-1033, June 2014.

Interview: In conversation with…Dave deBronkhart (“e-Patient Dave”). Web M&M [Agency for Healthcare Research and Quality], June 2014.  http://webmm.ahrq.gov/perspective.aspx?perspectiveId=159

Cahnman, S.  Designing for the patient experience.  Healthcare Design.  May 28, 2014.  http://www.healthcaredesignmagazine.com/print/article/designing-patient-experience

Rickert, J.  Measuring patient satisfaction:  A bridge between patient and physician perceptions of care.  Health Affairs.  May 9, 2014.  http://healthaffairs.org/blog/2014/05/09/measuring-patient-satisfaction-a-bridge-between-patient-and-physician-perceptions-of-care/

Stein, S., and others. Patients’ Perceptions of Care Are Associated With Quality of Hospital Care: A Survey of 4605 Hospitals. American Journal of Medical Quality, first published on Apr. 16, 2014.  http://ajm.sagepub.com/content/early/2014/04/15/1062860614530773.abstract

Nolan, C.  Patients at the center.  Trustee.  67(4):34-35, Apr. 2014. 

Paciotti, B., Roberts, K.E., and others.  Physician attitudes toward family-activity medical emergency teams for hospitalized children.  The Joint Commission Journal on Quality and Patient Safety.  40(4):187-192, Apr. 2014.

Messinger, B.  Content is king and connections are queen but patient experiences rule.  Marketing Health Services.  34(1):20-23, Spring 2014.

Cheney, C.  Payers detail strategies that drive consumer satisfaction.  HealthLeaders Media.  Mar. 13, 2014.  http://www.healthleadersmedia.com/page-1/HEP-301903/Payers-Detail-Strategies-That-Drive-Consumer-Satisfaction

NPSF Lucian Leape Institute Roundtable on Consumer Engagement in Patient Safety. Safety Is Personal: Partnering With Patients and Families for the Safest Care.  Boston, MA: National Patient Safety Foundation; Mar. 2014. http://www.npsf.org/about-us/lucian-leape-institute-at-npsf/lli-reports-and-statements/safety-is-personal-partnering-with-patients-and-families-for-the-safest-care/

Dempsey, C., Reilly, B., and Buhlman, N.  Improving the patient experience.  JONA. The Journal of Nursing Administration;44(3):142-151, Mar. 2014. 

Letcher, D.C., and Nelson, M.L.  Creating a culture of caring: a partnership bundle.  JONA. The Journal of Nursing Administration;44(3):175-186, Mar. 2014. 

Mathias, J.  Rounding tool off to a good start in improving patient satisfaction.  OR Manager;30(3):1, 6, 8-9, Mar. 2014. 

Alemi, F, and Jasper, H.  An alternative to satisfaction surveys: let the patients talk.  Quality Management in Health Care;23(1):10-19, Jan.-Mar. 2014.

Quality Field Notes: Engaging Patients Improves Health and Health Care. Robert Wood Johnson Foundation, Feb. 28, 2014. http://www.rwjf.org/en/research-publications/find-rwjf-research/2014/02/quality-field-notes--engaging-patients-improves-health-and-healt.html

Your not-so-secret weapon to transform care.  H&HN.  Feb. 11, 2014.  http://www.hhnmag.com/display/HHN-news-article.dhtml?dcrPath=/templatedata/HF_Common/NewsArticle/data/HHN/Magazine/2014/Feb/fea-patient-engagement

Cherry, A.  Why patient experience is so important.  The Journal of Healthcare Contracting. 11(1):46, Feb. 2014.

Huppertz, J.W., and Smith, R.  The value of patients’ handwritten comments on HCAHPS surveys.  Journal of Healthcare Management;59(1):31-48, Jan.-Feb. 2014.

Wolf, J.  Patient experience about much more than smiles.  Jan. 22, 2014.  http://www.hospitalimpact.org/index.php/2014/01/22/patient_experience_smiles

Frampton, S.  Sharing the treatment decisions.  H&HN Daily.  Jan. 16, 2014.  http://www.hhnmag.com/display/HHN-news-article.dhtml?dcrPath=/templatedata/HF_Common/NewsArticle/data/HHN/Daily/2014/Jan/011614-frampton-planetree&utm_source=Daily&utm_medium=email&utm_campaign=general

Clark, C.  NFP groups release CA patient experience rankings.  HealthLeaders Media.  Jan. 9, 2014.  http://www.healthleadersmedia.com/content/QUA-299811/NFP-Groups-Releases-CA-Patient-Experience-Rankings

Walker, J., and others.  The road toward fully transparent medical records.  New England Journal of Medicine.  370:6-8, Jan. 2, 2014.  http://www.nejm.org/doi/full/10.1056/NEJMp1310132

 

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