March 17, 2003
Materials Added to the AHA Resource Center
2000 National Performance Indicators for Healthcare Materials Management. Chicago: Association for Healthcare Resource & Materials Management, 2000. (Ref WX 147 N277 2000).
2002 Guide to Healthcare Market Segments. SMG Marketing Group Inc., 2002. (Ref W 74 G946 2002).
Adler, M. How to Speak, How to Listen. New York: MacMillan Publishing Co., Inc., 1983. (P 95 A237h 1983).
AHA Integrated Delivery Network Directory. Chicago: American Hospital Association, 2001. (W 130 AA1 A285 2001).
Andrulis, D., and Goodman, N. The Social and Health Landscape of Urban and Suburban America. Chicago: Health Forum, Inc., 1999. (Ref WA 900 AA1 S678 1999).
Ball, M., and Douglas, J., editors. Performance Improvement Through Information Management: Health Care's Bridge to Success. New York: Springer, 1999. (W 26.5 P438 1999).
Bergquist, W., Betwee, J., and Meuel, D. Building Strategic Relationships: How to Extend Your Organization's Reach Through Partnerships, Alliances, and Joint Ventures. San Francisco: Jossey-Bass Publishers, 1995. (HD 69 S8 B499b 1995).
Blanchard, K., and others. High Five!: The Magic of Working Together. New York: HarperCollins Publishers, Inc., 2001. (HD 66 H638 2001).
Blanchard, K., Carlos, J., and Randolph, A. Empowerment Takes More Than a Minute. San Francisco: Berrett-Koehler Publishers, 1998. (HF 5549.5 M63 B639e 1998).
Blank, W. The 9 Natural Laws of Leadership. New York: AMACOM, 1995. (HD 57.7 B642n 1995).
Blohowiak, D. How's All the Work Going to Get Done? Franklin Lakes, NJ: Career Press, 1995. (HF 5549.5 M3 B652h 1995).
Blohowiak, D. Lead Your Staff to Think Like Einstein, Create Like Da Vinci, and Invent Like Edison. Chicago: Irwin Professional Publishing, 1995. (HD 53 B57L 1995).
Braham, B. Creating a Learning Organization: Promoting Excellence Through Excellence. Menlo Park, CA: Crisp Publications, Inc., 1995. (HD 58.82 B813c 1995).
Burns, L., and Wharton School Colleagues. The Health Care Value Chain: Producers, Purchasers, and Providers. San Francisco: Jossey-Bass, 2002. (W 74 B967h 2002).
CARF Opioid Treatment Program Accreditation Site Visit Preparation Guide. Tucson, AZ: CARF...The Rehabilitation Accreditation Commission, 1999. (WM 29 AA1 C7345c 1999).
CARF Opioid Treatment Program Accreditation Standards Manual. Tucson, AZ: CARF...The Rehabilitation Accreditation Commission, 1999. (WM 29 AA1 C7343c 1999).
Chawla, S., and Renesch, editors. Learning Organizations: Developing Cultures for Tomorrow's Workplace. Portland, OR: Productivity Press, 1995. (HD 58.82 L4381 1995).
Chrislip, D., and Larson, C. Collaborative Leadership: How Citizens and Civic Leaders Can Make a Difference. San Francisco: Jossey-Bass Publishers, 1994. (JS 323 C554c 1994).
Deeprose, D. How to Recognize & Reward Employees. New York: AMACOM, 1994. (HF 5549.5 I5 D311h 1994).
Dinkmeyer, D., and Losoncy, L. The Skills of Encouragement: Bringing Out the Best in Yourself and Others. Boca Raton, FL: St. Lucie Press, 1996. (BF 637 E53 D585s 1996).
Drucker, P. The Five Most Important Questions: You Will Ever Ask about Your NonProfit Organization. San Francisco: Jossey-Bass Publishers, 1993. (HD 62.6 D794f 1993).
Employer Health Benefits 2002 Annual Survey. Menlo Park, CA: The Henry J. Kaiser Foundation, 2002. (Ref W 275 AA1 E555 2002).
Hargrove, R. Masterful Coaching: Extraordinary Results by Impacting People and the Way They Think and Work Together. San Francisco: Jossey-Bass/Pfeiffer, 1995. (HD 66 H279m 1995).
Heskett, J., Sasser, W., and Hart, C. Service Breakthroughs: Changing the Rules of the Game. New York: The Free Press, 1990. (HF 5415.5 H5845s 1990).
Heidenthal, P. Nursing Leadership & Management. New York: Thomson Delmar Learning, 2003. (WY 105 K29n 2003).
Holman, P., and Devane, T., editors. The Change Handbook: Group Methods for Shaping the Future. San Francisco: Berrett-Koehler Publishers, Inc., 1999. (HD 58.8 C456 1999).
Homecare Salary & Benefits Report 2002-2003. Oakland, NJ: Hospital & Healthcare Compensation Service, 2002-2003. (Ref WY 115 H76515 2002-2003).
Hospital Accounting: What the Board Needs to Know. Chicago: The Governance Institute, Spring 2000. (Ref WX 157 H8281 2000).
Isaacs, S., and Knickman, J., editors. To Improve Health and Health Care. Vol. VI San Francisco: Jossey-Bass, 2003. (W 84 AA1 T627 2003).
Jaques, E., and Clement, S. Executive Leadership: A Practical Guide to Managing Complexity. Arlington, VA: Cason Hall & Co. Publishers Ltd., 1994. (HD 57.7 J19e 1994).
Job Description: Handbook for Healthcare Executives. Chicago: Society for Healthcare Strategy and Market Development, 2002. (WX 150 J62 2002).
Johansen, R., and Swigart, R. Upsizing the Individual in the Downsized Organization: Managing in the Wake of Reengineering, Globalization, and Overwhelming Technological Change. Reading, MS: Addison-Wesley Publishing Company, 1996. (HD 58.85 J65u 1996).
Joint Commission International Accreditation Standards for Clinical Laboratories. 1st ed. Oakbrook, IL: Department of Publications Joint Commission Resources, 2003. (Ref W 23 J74 2003).
Kanter, R. World Class: Thriving Locally in the Global Economy. New York: Simon & Schuster, 1995. (HD 62.7 K16w 1995).
Katzenbach, J., and The RCL Team. Real Change Leaders. New York: Random House, 1995. (HD 38.2 K19r 1995).
Kotter, J., and Heskett, Corporate Culture and Performance. New York: The Free Press, 1992. (HD 58.7 K87c 1992).
Kuczmarski, T. Innovation: Leadership Strategies for the Competitive Edge. Chicago: NTC Comparary Publishing Company, 1996. (HD 53 K95i 1996).
Lewis, J. Partnerships for Profit: Structuring and Managing Strategic Alliances. New York: The Free Press, 1990. (HD 62.47 L674p 1990).
Marketing by the Numbers. Chicago: Society for Healthcare Strategy and Market Development, 2002. (Ref W 74 M3451 2002).
McKinley, J., and Cavouras, C. 1998 Survey of Hours--Detailed Summary. Phoenix, AZ: Lawrenz Consulting, 1998. (Ref Wx 159 S9635 1998).
McLaughlin, S. Hazard Vulnerability Analysis. American Society for Healthcare Engineering, Feb. 2001. (WX 185 M478h 2001).
McNally, D. Even Eagles Need A Push: Learning to Soar in a Changing World. New York: Delacorte Press, 1991. (BF 697 M478e 1991).
Miles, R. Leading Corporate Transformation: A Blueprint for Business Renewal. San Francisco: Jossey-Bass Publishers, 1997. (HD 58.8 M643L 1997).
National Trends in Health Care Consumerism. Chicago: Solucient, 2003. (Ref WX 158.5 N277 2003).
Newhouse, J. Pricing the Priceless: A Health Care Conundrum. Cambridge, MA: The MIT Press, 2002. (W 84 AA1 N548p 2002).
Official Guide to Undergraduate and Graduate Nursing Schools. Boston: Jones and Bartlett Publishers, 2000. (Ref WY 22 AA1 032 2000).
Plavecski, J. Developing a Maintenance and Testing Program for Healthcare Electrical Distribution Systems. American Society for Healthcare Engineering, May 2001. (WX 185 P721d 2001).
Putnam, A. Marketing Your Services: A Step-by-Step Guide for Small Businesses and Professionals. New York: John Wiley & Sons, 1990. (HD 9981.5 P988m 1990).
Recommended Practice for Central Service. Sect. Six. Chicago: American Society for Healthcare Central Service Professionals, 2001. (WX 165 A5135st 2001).
Resources for Improving Community Health. Chicago: Health Research and Educational Trust, 1999. (WA 546 AA1 R4341 1999).
Rippel, F. Physicians in Governance Architects of a Healthier Institution. New Jersey: Health Research and Educational Trust, 1998. (W 80 P5781 1998).
Rippel, F. Trustee Accountability: Meeting the Challenge. New Jersey: Health Research and Educational Trust, 1998. (WX 150 T873a 1998).
Risk Management Pearls for Long-Term Care & Skilled Nursing Facilities. American Soceity for Healthcare Risk Management, 2002. (WX 162 R5958 2002).
Risk Management Pearls for Medication Error Reduction. Chicago: American Soceity for Healthcare Risk Management, 2002. (QZ 42 R595 2002).
Roll, A. Managing Violence in the Healthcare Arena. Chicago: American Society for Healthcare Engineering, 2000. (WX 185 M2661 2000).
Ronning, P. Through the Technology Looking Glass. Chicago: American Hospital Association, 2001. (WB 26 R773t 2001).
Root Cause Analysis in Health Care. 2nd ed. Oakbrook, IL: Joint Commission Resources, 2003. (WX 153 R782 2003).
Rose, E., and Buckley, S. 50 Ways to Teach Your Learner. San Francisco: Jossey-Bass/Pfeiffer, 1999. (HD 66 R795f 1999).
Rosenbluth, H., and Peters, D. The Customer Comes Second: Put Your People First and Watch 'em Kick Butt. New York: HarperCollins Publishers Inc., 2002. (HF 5549.5 M6 R813c 2002).
Rosenthal, M., and Sutcliffe, K., editors. Medical Error: What Do We Know? What Do We Do? San Francisco: Jossey-Bass, 2002. (WB 100 M489 2002).
Ruiz, M. No Time to Lose: Getting More From HIV Prevention. Washington: National Academy Press,2001. (QW 168.5 H6 N739 2001).
Runy, L. The Health Care Workforce: State-by-State Numbers and Initiatives. Chicago: CompHealth, 2002. (WX 158.5 H434 2002).
Shah, R. Roofing 101. Chicago: American Society for Healthcare Engineering, Sept. 2001. (WX 165 S525r 2001).
Tool Kit: Informed Consent and the Law. Chicago: American Society for Healthcare Risk Management, 2000. (W 33 AA1 I43 2000).
Weapons of Mass Destruction: Pro-Active. Chicago: American Society for Healthcare Engineering, 1999. (WX 185 W362 1999).
Weaver, R., and Farrell, J. Managers as Facilitators: A Practical Guide to Getting Work Done in a Changing Workplace. San Francisco: Berrett-Koehler Publishers, Inc., 1997. (HD 66 W363m 1997).
Whiteley, R. The Customer-Driven Company: Moving From Talk to Action. Reading, MA: Addison-Wesley Publishing Company, 1993. (HF 5415.5 W594c 1993).
York, P., and others. The InterStudy PPO Directory and Performance Report 3.0. St. Paul, MN: InterStudy Publications, 2001. (Ref W 130 AA1 I615 2001).
Updated on March 17, 2003.