March 15, 2005

Materials Added to the AHA Resource Center

2003 Best Practices of Revenue Cycle Operations.  Hales Corners, WI:  Zimmerman & Associates, 2003.  (WX 157 B561 2003).

2004 Best Practices of Revenue Collections.  Hales Corners, WI:   Zimmerman & Associates, 2004.  (WX 157 B561 2004).

A Career Transition Guide for Healthcare Executives.  Chicago:  Society for Healthcare Strategy and Market Development, 2003.  (WX 155 C271 2003).

Aday, L., and others.  Evaluating the Healthcare System Effectiveness, Efficiency, and Equity.  3rd ed.  Chicago:  Health Administration Press, 2004.  (W 84 E925 2004).

Allen, D.  Getting Things Done.  New York:  Penguin Putnam, Inc., 2001.  (BF 637 T5 A425g 2001).

Androwich, I.  Clinical Information Systems.  A Framework for Reaching the Vision.  Washington:  American Nurses Publishing, 2003.  (WY 26.5 C641 2003).

Applying Aging Trends and Demographics to Planning.  Washington:  American Association of Homes and Services for the Aging, 2004.  (WT 27 AA1 A652 2004).

Bauer, J., Duffy, G., and Westcott, R., editors.  The Quality Improvement Handbook.  Milwaukee, WI:  Quality Press, 2002.  (TS 156 Q15 2002).

Beecroft, G., and Duffy, G., and Moran, J., editors.  The Executive Guide to Improvement and Change.  Milwaukee, WI:  ASQ Quality Press, 2003.  (HD 58.8 B414e 2003).

Berkowitz, E.  Essentials of Health Care Marketing.  Boston:  Jones and Bartlett Publishers, 2004.  (W 74 B513e 2004).

Brody, B.  Taking Issue:  Pluralism and Casuistry in Bioethics.  Washington:  Georgetown University Press, 2003.  (WB 60 B864t 2003).

Brown, F.  ICD-9-CM Coding Handbook Without Answers.  Chicago:  Health Forum, 2005.  (WB 18.2 B877i 2005).

Brown, F.  ICD-9-CM Coding Handbook With Answers.  Chicago:  Health Forum, 2005.  (WB 18.2 B877i 2005).

Cappelli, P.  The New Deal at Work.  Boston:  Harvard Business School Press, 1999.  (HD 31 C247n 1999).

Carey, R.  Improving Healthcare With Control Charts.  Milwaukee, WI:  ASQ Quality Press, 2003.  (W 84.1 C275i 2003).

Dee, D.  Essential Customer Service Phone Etiquette.  Palm Beach Gardens, FL:  The Dartnell Corporation, 2002.  (HF 5415.5 D311e 2002). 

DePree, M.  Called to Serve:  Creating and Nurturing the Effective-Volunteer Board.  Grand Rapids, MI:  William B. Eerdmans Publishing Company, 2001.  (HV 41 D424c 2001).

Dixon, A., and Mossialos, editors.  Health Care Systems in Eight Countries:  Trends and Challenges.  London, UK:  The London School of Economics and Political Science, 2002.  (W 84.1 H43471 2002).

Figueiredo, C., editor.  Health Care Technology.  Vol. 1.  San Francisco:  Barry Jacobs, 2003.  (W 84.1 H4348 2003).

Ginzberg, E., and Minogiannis, P.  U.S. Health Care and the Future Supply of Physicians.  New Brunswick, NJ:  Transaction Publishers, 2004.  (W 76 G493u 2004).

Health Risks in Alaska Among Adults.  Juneau, AK:  Alaska Department of Health and Social Services, 2000/2001.  (WA 900 AA5 A323a 2000/2001).

Holm, C.  Allies of Adversaries.  Revitalizing the Medical Staff Organization.  Chicago:  Health Administration Press, 2004.  (WX 150 H747a 2004).

How Are Hospitals Financing the Future?  Access to Capital in Health Care Today.  Westchester, IL:  Healthcare Financial Management Association, 2004.  (WX 157 H8471 2004 v.1).

How Are Hospitals Financing the Future?  Capital Spending in Health Care Today.  Westchester, IL:  Healthcare Financial Management Association, 2004.  (WX 157 H8471 2004 v.2).

How Are Hospitals Financing the Future?  The Future of Capital Spending.  Westchester, IL:  Healthcare Financial Management Association, 2004.  (WX 157 H8471 2004 v.3).

How Are Hospitals Financing the Future?  The Future of Capital Access.  Westchester, IL:  Healthcare Financial Management Association, 2004.  (WX 157 H8471 2004 v.4).

How Are Hospitals Financing the Future?  Core Competencies in Captial Planning.  Westchester, IL:  Healthcare Financial Management Association, 2004.  (WX 157 H8471 2004 v.5).

Hyatt, T., and Hopkins, B.  The Law of Tax-Exempt Healthcare Organizations.  2nd ed.  2004 Cumulative Supplement.  Hoboken, NJ:  John Wiley & Sons, Inc., 2004.  (WX 32 AA1 H992L 2004).

Implementation Guide for the Use of Bar Code Technology in Healthcare.  Chicago:  Healthcare Information and Management Systems Society, 2003.  (WX 26.5 I34 2003).

Improving Care in the ICU.  Oakbrook Terrace, IL:  Joint Commission Resources, 2004.  (WX 218 I34 2004).

Influencing Public Policy at the Grassroots.  Chicago:  American Hospital Association, 2000.  (WA 540 AA1 I43 2000).

Isaacs, S., and Knickman, J., editors.  To Improve Health and Health Care.  Vol. 7.  San Francisco:  Jossey-Bass, 2004.  (W 84 AA1 T627 2004).

Issues in Provision of Care, Treatment, and Services for Hospitals.  Oakbrook Terrace, IL:  Joint Commission Resources, 2004.  (WX 100 I86 2004).

Jennings, B., and others.  The Ethics of Hospital Trustees.  Washington:  Georgetown University Press, 2004.  (WX 150 E845 2004).

Koenig, H.  Chronic Pain.  New York:  The Haworth Press, Inc., 2003.  (WL 704 K78c 2003).

Levine, R., and others.  A New Day for Healthcare Organizations:  Sarbanes-Oxley Certification Requirements, Compliance, and Exposures.  Washington:  American Health Lawyers Association, 2004.  (WX 157 L665h 2004).

Lundin, S., and others.  Fish Tales:  Real Life Stories to Help You Transform Your Workplace and Your Life.  New York:  Hyperion, 2002.  (HF 5549.5 M63 L962f 2002).

Lundin, S., Paul, H., and Christensen, J.  Fish:  A Remarkable Way to Boost Morale and Improve Results.  New York:  Hyperion, 2000.  (HF 5549.5 M63 L962f 2000).

Lynn, A.  The Emotional Intelligence Activity Book.  New York:  American Management Association, 2002.  (BF 576 L989e 2002).

Memel, D., editor.  Effective Management of Healthcare Information:  Leadership Roles, Challenges, and Solutions.  Chicago:  HIMSS, 2003.  (W 26.5 E273 2003).

Nelson, B.  Please Don't Just Do What I Tell You!  New York:  Hyperion, 2001.  (HD 50.5 N424p 2001).

Okes, D., and Westcott, R., editors.  The Certified Quality Manager Handbook.  2nd ed.  Milwaukee, WI:  ASQ Quality Press, 2001.  (HD 62.15 C418 2001).

Patterson, K., and others.  Crucial Conversations Tools for Talking When Stakes Are High.  New York:  McGraw-Hill, 2002.  (HF 637 C45 C955 2002).

Quality First in Home and Community-Based Services.  Washington:  American Association of Homes and Services for the Aging, 2003.  (WT 31 Q14 2003).

Retirement Plan Trends in Today's Healthcare Market--2004.  Chicago:  American Hospital Association, 2003-2004.  (Ref W 74 AA1 R438 2003-2004).

Risk Management Pearls for Physicians.  Chicago:  American Society for Healthcare Risk Management, 2003.  (WX 157 R59545 2003).

Segall, L., editor.  225 Quick Tips to Put Your Customers First.  Palm Beach Gardens, FL:  The Dartnell Corporation, 2000.  (HF 5415.5 Z999 2000).

Sheere, R.  No More Blue Mondays.  Palo Alto, CA:  Davies Black Publishing, 1999.  (HF 5549.5 J63 S541n 1999).

Vraciu, B.  Leadership to Win.  Franklin, TN:  Hillsboro Press, 2003.  (WZ 100 M478v 2003).

Updated on March 15, 2005