March 31, 2010

              

Materials Added to the AHA Resource Center

5 Ways to Improve the Patient Experience at Your Hospital.  Marblehead, MA:  HealthLeaders Media, 2009.  Webcast K032009 (CD).  (WX 160 A221f 2009).

Adamson, G., and Rhodes, S.  Complete Guide to Transforming the Patient Experience.  Marblehead, MA:  HCPro, Inc., 2009.  (WX 160 A221c 2009).

Addressing Patients' Health Literacy Needs.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (WA 590 A227 2009). (Includes CD-Rom).

Benchmarks in Health and Wellness Incentives:  Utilization and Effectiveness Data to Drive Health Promotion, Compliance and ROI.  Manasquan, NJ:  Healthcare Intelligence Network, 2009.  (WA 590 B457 2009).

Bierbower, E.  Engage!  A Guide to Involving Your Consumers in Their Health.  Marblehead, MA:  HCPro, Inc., 2007.  (W 275 AA1 B588e 2007).

Borten, K.  A Marketer's Guide to HIPAA:  Resources for Creating Effective and Compliant Marketing.  Marblehead, MA:  HCPro, Inc., 2007.  (WX 33 AA1 B739m 2007).

Burroughs, J., and others.  Emergency Department On-Call Strategies:  Solutions for Physician-Hospital Alignment.  2nd ed.  Marblehead, MA:  HCPro, Inc., 2009.  (WX 215 M687 2009).

Croteau, R., editor.  Root Cause Analysis in Health Care:  Tools and Techniques.  Oakbrook Terrace, IL:  Joint Commission Resources, 2010.  (WX 153 R782 2010).  (Includes CD-Rom).

Danna, D., and Cordray, S.  Nursing in the Storm:  Voices from Hurricane Katrina.  New York:  Springer Publishing Company, 2010.  (WZ 112.5 N8 D167n 2010).

Disease Management Dimensions.  Health Coaches:  Scoring Big Gains in Disease Management ROI.  Manasquan, NJ:  Healthcare Intelligence Network, 2005.  (WM 55 B984h 2005).

Eagly, A., and Carli, L.  Through the Labyrinth:  The Truth About How Women Become Leaders.  Boston, MA:  Harvard Business School Press, 2007.  (HD 6054.3 E11t 2007).

For Emergency Use Only:  Curbing Unnecessary Emergency Room Use Through Education, Accountability and Physician Engagement.  Manasquan, NJ:  The Healthcare Intelligence Network, 2006.  (WX 215 F692 2006).

Frankel, A., and others, editors.  Essential Guide for Patient Safety Officers.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (WX 185 E78g 2009).

Geriatric Patient:  Considerations and Strategies for Safe, Effective Care.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (WT 100 G369p 2009).

Guarneri, M.D., M.  Heart Speaks:  A Cardiologist Reveals the Secret Language of Healing.  New York:  Touchstone Book, 2007.  (WG 200 G916h 2007).

Hager, M., and Russell, S., editors.  Revisiting the Medical School Educational Mission at a Time of Expansion.  New York:  Josiah Macy, Jr. Foundation, 2009.  (W 18 R454m 2009).

Health Care Mergers and Acquisitions.  Chicago:  Loyola University, 1995.  (WX 157 H434m 1995).

Hoy, K.  The RAC Survival Guide.  Marblehead, MA:  HCPro, Inc., 2009.  (WT 31 H867r 2009).

Infection Prevention and Control Issues in the Environment of Care.  2nd ed.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (WX 167 I43e 2009).

Introductory Guide to Healthcare Regulation.  Chicago:  American Organization of Nurse Executives, 2010.  (W 84 AA1 I61g 2010 non-circ).

Jackson, T., editor.  5S for Healthcare:  Lean Tools for Healthcare.  Boca Raton, FL:  CRC Press, 2010.  (WX 150 Z999 2010).

Joint Commission Guide to Improving Staff Communication.  2nd ed.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (W 84.1 J74 2009).

King, S.  Josie's Story.  New York:  Atlantic Monthly Press, 2009.  (WX 153 K54j 2009).

Kirschling, T., editor.  Handbook on Storing and Securing Medications.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (QV 754 W375h 2009).

Krug, S., editor.  Pediatric Patient Safety in the Emergency Department.  Oakbrook Terrace, IL:  Joint Commission Resources, 2010.  (WS 205 P43 2010).  (Includes CD-Rom).

Lippard, V., and Purcell, E., editors.  Case Histories of Ten New Medical Schools.  New York:  Josiah Macy, Jr. Foundation, 1972.  (W 19 C337 1972).

Litvak, E., editor.  Managing Patient Flow in Hospitals:  Strategies and Solutions.  2nd ed.  Oakbrook Terrace, IL:  Joint Commission Resources, 2010.  (WX 215 M2665 2010).

Low-Cost Low-Tech Medical Home Approaches to Reducing Readmissions.  Manasquan, NJ:  Healthcare Intelligence Network, 2009.  (W 84.6 AA1 L912 2009).

Medicare Prescription Drug, Improvement, and Modernization Act of 2003:  Law and Explanation.  Chicago:  CCH Incorporated, 2003.  (WT 31 M498 2003).

Medication Reconciliation Handbook.  2nd ed.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (QV 38 M489 2009).

Meeting the Joint Commission's Infection Prevention and Control Requirements:  A Priority Focus Area.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (WX 167 M495 2009).

Merritt, J., Hawkins, J., and Miller, P.  Merritt, Hawkins and Associates Guide to Physician Recruiting.  Irving, Texas:  Merritt, Hawkins and Associates, Inc., 2007.  (W 76 M572 2007).

Orr, M.D., R.  Medical Ethics and the Faith Factor.  A Handbook for Clergy and Health-Care Professionals.  Grand Rapids, MI:  William B. Eerdmans Publishing Company, 2009.  (W 50 O75m 2009).

Planning, Design, and Construction of Health Care Facilities.  2nd ed. Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (WX 140 P712 2009).

Reducing Readmission Risk for the Elderly:  Through Care Transition Coaching.  Manasquan, NJ:  The Healthcare Intelligence Network, 2009.  (WX 158 R321 2009).

Rizk, E.  New Era of Healthcare:  Practical Strategies for Providers and Payers.  Marblehead, MA:  HCPro, Inc., 2009.  (W 130 AA1 R 627n 2009).

Rohde, K.  Effective Process Management:  Improving Your Healthcare Delivery.  Marblehead, MA:  HCPro, Inc., 2009.  (W 84.4 AA1 R737e 2009).  (Includes CD-Rom).

Sammitt, C.  Medical Home Reimbursement ABCs:  Funding Care Delivery Through ACOs, Bundled Payments and Concrete Contracts.  Manasquan, NJ:  Healthcare Intelligence Network, 2009.  (W 84.6 AA1 S189m 2009).

Shiver, J., and Eitel, D.  Optimizing Emergency Department Throughput:  Operations Management Solutions for Health Care Decision Markers.  Baca Raton, FL:  CRC Press, 2010.  (WX 215 O62 2010).

Sommer, M.D., A.  Getting What We Deserve:  Health and Medical Care in America.  Baltimore, MD:  Johns Hopkins University Press, 2009.  (WA 300 s697g 2009).

Tye, J., and Schwab, D.  The Florence Prescription:  From Accountability to Ownership.  Solon, IA:  Values Coach Inc., 2009.  (W 84.1 T979f 2009).

Wade, R., and Bachrach, C.  Compliance Officer's Handbook.  2nd ed.  Marblehead, MA:  HCPRo, Inc., 2009.  (WX 153 B623 c 2009).  (Includes CD-Rom).

Welch, S.  Quality Matters:  Solutions for a Safe and Efficient Emergency Department.  Oakbrook Terrace, IL:  Joint Commission Resources, 2009.  (WX 215 W441q 2009).

Wheatley, B.  National Emergency Care Enterprise.  Washington:  National Academies Press, 2009.  (WX 215 N27 2009).

Wheeler, M.  A Most Worthy Cause.  Galesburg, IL:  OSF St. Mary Medical Center, 2009.  (WX 28 AI3 G108W 2009).