Partnering for Safe, High-Quality Health Care

To assist you in your search for information, the AHA Resource Center has developed the following list of consumer-oriented health care web sites. Inclusion on this list does not imply a recommendation or endorsement of the information provided, nor constitute any warranty of the accuracy of the information on the web sites.

20 Tips to Help Prevent Medical Errors
Ways to work with your provider and others to make the health care system safer. Also available in Spanish. (Agency for Healthcare Research and Quality)

20 Tips to Help Prevent Medical Errors in Children
Fact sheet to help parents help their children avoid medical errors. Also available in Spanish. (Agency for Healthcare Research and Quality)

Be an Active Member of Your Health Care Team
Guidelines on how to play an active role in reducing the risks related to using medications.  (US Food and Drug Administration)

Buying Medicines and Medical Products on the Internet
Tips and warnings for consumers about purchasing medical products online. (US Food and Drug Administration)

Five Steps to Safer Health Care
What you can do to get safer health care. Also available in Spanish. (Agency for Healthcare Research and Quality)

Health Related Hoaxes and Rumors
Consumer alerts on health care hoaxes and false information. (Centers for Disease Control and Prevention)

How To Take Your Medications Safely
Guidelines on safe medication practices. (Institute for Safe Medication Practices)

How to Spot Health Fraud
Guidelines on how to identify fraudulent health care products and product claims. (US Food and Drug Administration)

Improving Health Care Quality: A Guide for Patients and Families
Guidelines to help you understand health care quality and find the information you need to get better quality health care. Also available in Spanish. (Agency for Healthcare Research and Quality)

Medications and You
Guidelines to help you use medications safely and effectively. Part of ASHPs consumer web site (American Society of Health-System Pharmacists)

Preventing Infections in the Hospital--What You Can Do
Fact sheet with tips on how you can help protect yourself from infections in the hospital. (National Patient Safety Foundation)

Preventing Wrong Site Surgery
Tips for patients to prevent wrong site surgery. (Joint Commission on Accreditation of Healthcare Organizations)

Report a Complaint about a Health Care Organization
Form for submitting a complaint about the quality of care at a health care organization. Also available in Spanish. (Joint Commission on Accreditation of Healthcare Organizations)

Speak Up: Help Prevent Errors in Your Care
Advice on how you can make your care a positive experience. Individual brochures are available for ambulatory care, behavioral health care, health care networks, home care, hospitals (English and Spanish), laboratory services, and long term care. (Joint Commission and the Centers for Medicare and Medicaid Services)

State Medical Boards
Describes the role of state medical boards in licensing physicians, ensuring acceptable standards of ethics and medical practice, and reviewing complaints about physicians. Includes contact information. (Federation of State Medical Boards)



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