May 3, 2013


Culturally Appropriate Care

Rich Umbdenstock, AHA President and CEO

Hospitals know that eliminating disparities in care is essential to improving the quality of care.  Now we have a simple, concise roadmap for creating linguistically and culturally appropriate health care – individualized care that is consistent with each patient’s unique identity.  The Office of Minority Health has just released the Enhanced National Standards on Culturally and Linguistically Appropriate Services (CLAS).  The American Hospital Association and our Institute for Diversity in Health Management were among those included in the review that created these revised standards.  One important improvement is a clear focus on the role of leadership and governance in our continued progress in delivering culturally competent care.  The new CLAS Standards are an important tool in the Equity of Care initiative, of which AHA is proud to be a founding member.  I urge every hospital to put them to work right away.

Thanks,
Rich

 Questions or Comments?
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rich@aha.org

 

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