Learn More About AHA Team Training Master Training Courses

Frequently Asked Questions

What is TeamSTEPPS?

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools designed to optimize team function, and ultimately patient outcomes. The Master Training Course is a 2-day in person course with an orientation to train-the-trainer utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and the skills to create training strategies, events and learning experiences. This course is taught by, and produces, Master Trainers.

Who should attend a Master Training Course?

Everyone is welcome to attend a Master Training Course! Whether you are clinical or non-clinical, anyone who works in the health care field and is interested in improving teamwork and communication should attend. While individuals are welcome, we suggest attending with a team of three. We found that this helps in terms of support when returning home in addition to fostering innovation among team members.

What will I need to do to prepare for this course?

You/your team will be asked to complete pre-work before the course. You will receive this in your confirmation email. This pre-work allows the faculty the opportunity to get to know more about you and your organization ahead of time, allowing them to create a more tailored course to your organization’s needs. It is estimated to take 30 minutes to complete.

What will we be doing at the Master Training Course?

  • Day 1 will focus on the Fundamentals Course – It will introduce TeamSTEPPS and go through the first 7 modules. This will be learning the “what” of TeamSTEPPS.
  • Day 2 will focus on Training and Coaching — Workshops, interactive games, and a teach-back activity to help learners apply what they have learned. This will be learning and apply the “how” of TeamSTEPPS.

What will my team take away from this course?

After this course you will receive a Master Training Certificate of Completion as well as 13 Continuing Education Hours. Your team will have an opportunity to come up with an implementation and sustainment plan with the help of our faculty. You will also always have access to our national office after the course, we are here to help you every step of your TeamSTEPPS journey.

After we leave the training, how do we keep our momentum?

The AHA Team Training programs offers a variety of opportunities to not only train in TeamSTEPPS, but also to continue learning through various opportunities including:

  • Free monthly webinars
  • Site specific training and coaching opportunities
  • Long-term coaching relations

Related Resources

In-Person Events
The University of Washington Medicine’s WWAMI Institute for Simulation in Healthcare (WISH), has been a TeamSTEPPS Master Training facility since 2009,…
UCLA first began offering TeamSTEPPS Master Training in 2013, utilizing a diverse team of interprofessional clinical and nonclinical facilitators from the…
MetroHealth is a large, public health system consisting of a Medical Center and 32 Community Health Centers located throughout Greater Cleveland. MetroHealth…
Duke University Health System (DUHS) was an early adopter of TeamSTEPPS and team training. The Duke Patient Safety Office was one of the original training…
Northwell Health is driven by a patient/family centered philosophy. Northwell Health implemented TeamSTEPPS to fulfill their vision of building a culture of…