Pre-Conference Sessions

Several pre-conference sessions will be offered prior to the start of the main conference. Please note that you may only register for one pre-conference session (course or workshop) as they will be running concurrently. Click the session title below to learn more. Visit our Registration page to see pricing and sign up.

TeamSTEPPS Master Training Course

Tuesday, June 11 from 8:00 am to 4:30 pm
Wednesday, June 12 from 8:00 am to 12:00 pm

TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) is an evidence-based set of teamwork tools designed to optimize team function and ultimately patient outcomes. The Master Training Course is a 1 ½ day in-person course along with a 60-minute pre-training webinar led by an interprofessional faculty team from Tulane. Participants will experience and learn the TeamSTEPPS fundamentals, as well as the skills required to train and coach their own staff. By the end of this course, all participants will become Master Trainers who are knowledgeable regarding TeamSTEPPS and the application of the tools and strategies they can use to improve patient safety and the delivery of safe and efficient care within their unit, division or department. Master Trainers will be able to perform site assessments; determine performance gaps; pitch the need for TeamSTEPPS to their leadership; and coordinate and facilitate the implementation of TeamSTEPPS within their organization.

Who Should Register: This course is best suited for novice or advanced beginners to TeamSTEPPS who are looking to learn TeamSTEPPS tools and strategies, implement and/or coach and teach others. Both clinical and non-clinical staff are welcome! There are no requirements to attend this course although it is recommended for participants to come with 2-3 team members if feasible. Learn more about registration for this course.

Learning objectives:

  1. Describe, select and apply appropriate TeamSTEPPS tools to address identified challenges or opportunities to improve patient outcomes.
  2. Create an implementation plan to address identified patient safety issues by using TeamSTEPPS tools to improve teamwork and communication. 
  3. Apply TeamSTEPPS skills and tools to coach behaviors that will result in improved team behaviors and patient outcomes.


  • Jennifer Calzada, MA, MPH, Director of the Tulane Center for Advanced Medical Simulation & Team Training
  • N. Kevin Krane, MD, Professor of Medicine and Vice Dean for Academic Affairs at Tulane University School of Medicine
  • Rita Preiksaitis, RN, Manager of Nursing Education for the Tulane Health System

pre-conference workshops

Wednesday, June 12 from 8:00 am to 12:00 pm

1) Driving Change - The Power of Activating and Engaging Every Voice

The pressure on leaders to quickly achieve excellence is more overwhelming than ever before.  Combine this with challenges such as staff retention and every leader is looking for effective ways to drive change. 

In this workshop, you will be encouraged to reevaluate where the real power for change is…it is in the Front Line. The front line has firsthand information and experience that can lead to innovative and lasting change. The challenge is how to engage their voice in building solutions for the ever-changing health care environment. Including each voice can lead to higher staff engagement and retention of our workforce. Another untapped resource is the power of leading from the “second chair.” Learn how to leverage influence to affect change from anywhere in the organization. This requires intentionally building trust with senior leadership and great team building skills to bring all voices to the table to achieve lasting change.  

Through interactive exercises and discussion, we will look at the makeup of the current workforce, the importance of coaching instead of managing, and how to lead when you are not in charge. We will explore the correlation between engagement and retention. You will learn the essential role of asking each member of the team to be partners in solutions, the importance of feedback and the role of gratitude.  

Who Should Register: Leaders of all types (formal and informal) who are looking to gain new insights and skills to drive change through frontline staff while also influencing senior leadership.

Learning objectives:

  1. The learner will correlate staff engagement with the power to drive change.
  2. The learner will identify the strengths of the coaching style of leadership. 
  3. The learner will explore the power of leading “from the second chair.”
  4. The learner will discover the importance of the feedback loop when activating the power of the front line.  

speakers from providence hood river memorial hospital:

  • Jan Brauer, RN, BSN, MA
  • Rhonda Fischer, RN, BSN, CEN

2) Fostering Resilience to Cultivate Change

Are you embarking on TeamSTEPPS implementation to improve teamwork, communication, and safety culture? Afraid of overwhelming an already overly taxed team with yet another initiative? Learn how Duke Raleigh, a community hospital undergoing rapid organizational change, gauged departmental readiness for team training  and successfully used personal resilience-enhancing activities to positively combat staff burnout. This interactive session will provide opportunities for participants to participate in resilience activities and learn practical tools to engage your team today.

Who Should Register: This workshop is appropriate for audience members with all levels of TeamSTEPPS experience.

Learning objectives:

  1. Describe the implementation plan utilized for this TeamSTEPPS project. 
  2. Share techniques for making resilience intentional to sustain a positive culture. 
  3. Discuss the project outcomes and the impact on the elements of safety culture, patient experience, and the employee experience.

speakers from duke university:

  • Tammi Hicks, DNP, RN, CEN, NE-BC
  • Melissa Sullivan, MHA, BSN, RN, CPPS
  • Alyson Gordon, CCP, MBA, SPHR, SHRM-SCP
  • Holly Bradicich, BSN, RN
  • Jennifer Justice, BSN, RNC-EFM
  • Priscilla Ramseur, DNP, RN, CNOR, NEA-BC

3) Lights - Cameras - Activities: TeamSTEPPS via Active and Immersive Learning

In this fun-filled, highly interactive workshop for current and future TeamSTEPPS facilitators, you’ll experience TeamSTEPPS from various perspectives. First, you’ll participate in strategically-designed activities and games modified to highlight TeamSTEPPS tools, concepts, and principles. Then, you’ll debrief those activities from a participant’s perspective. Next, you’ll keep the momentum alive with friendly competition and camaraderie as you participate in fast-paced, energy-packed games in our “lightning round” format. Finally, you’ll wrap-up the day with focused discussion as you and your TeamSTEPPS colleagues debrief this half-day event from a facilitator’s perspective, capturing valuable insight, tips and takeaways from the workshop experience. Due to the active nature of this workshop, comfortable yet professional active-wear is highly encouraged.

Who Should Register: This workshop is best suited for those who facilitate TeamSTEPPS trainings and are looking for more interactive and creative methods to engage participants. It is recommended to have a baseline understanding of the TeamSTEPPS tools and concepts.  

learning objectives:

  1. Analyze TeamSTEPPS training from both Participant and Facilitator perspectives.
  2. Develop strategies to incorporate games and activities into TeamSTEPPS training sessions.
  3. Evaluate the impact of games and activities on TeamSTEPPS knowledge retention.
  4. Explore debrief strategies to foster a TeamSTEPPS active learning environment.
  5. Discuss potential pitfalls of TeamSTEPPS active learning sessions.

Speakers from nemours children's hospital:

  • Kelly Carlson Eberbach, DNP, MBA, RN, CPN, CEN
  • Ashley Chick, RN
  • Bill Gross, EMT-Paramedic
  • Brittany Hoffman
  • Martin King, BSN, RN
  • Janett Krossman
  • Carlos Perez
  • Alexis Plumb, BS, CCLS

Speaker from university of central florida - college of medicine:

  • Daniel Franceschini, MSN, RN, EMT