Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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AHA/HRET Guides
Public

Diversity in Health Care: Examples from the Field

Jul 2, 2015
Case Studies
Public

Minority Nursing Program

Dec 15, 2014
Read about how Wheaton Franciscan Healthcare developed a minority nusing program that identifies bilingual nurses and nurses of color.
Case Studies
Member

ProHealth Care Case Study

Aug 31, 2011
In September 2004, ProHealth Care went public with its Consumer Inquiry Line, a 24-hour hotline that consumers can call to learn charges for common health care procedures.
AHA/HRET Guides
Public

Building a Culturally Competent Organization

May 11, 2011