Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Case Studies
Public

The Value Initiative Members in Action: Integrated Healthcare Associates, Trinity Health – Ann Arbor, Mich.

Aug 5, 2019
IHA implemented a social determinants of health screening and referral program in an effort to connect with patients, and meet the requirements of the State Innovation Model Patient-Centered Medical Home Initiative.
Webinar Recordings
Member

Improving the Patient Experience with Volunteers

Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.