Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Case Studies

Program Helps Norwegian American Hospital Provide Paths to Leadership

Sep 4, 2019
As physicians take on increasing levels of executive responsibility within hospitals, their skills need to evolve with their role. While caring for patients will always be paramount, other skills related to cross-functional collaboration, conflict resolution, managing to metrics and long-term strategy become equally important. Norwegian American Hospital, a 200-bed safety-net hospital in Chicago’s Humboldt Park neighborhood, recognized this need within its organization and embarked on a professional development partnership with the American Hospital Association that will help it engage and develop physicians to build a pipeline of future leaders.
Case Studies
Public

The Value Initiative Members in Action: Presbyterian Healthcare Services – Albuquerque, NM

Apr 1, 2019
Presbyterian Healthcare Services – Albuquerque, NM Holistic Partnership Improves Outcomes for Patients with Substance Use Disorders
Webinar Recordings
Member

Improving the Patient Experience with Volunteers

Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.
Case Studies
Public

AHA Value Initiative Members In Action: Northern Maine Medical Center – Fort Kent, Maine

Oct 24, 2018
Northern Maine Medical Center – Fort Kent, Maine Purchase of Retail Pharmacy Enhances Services to the Community
Webinar Recordings
Member

Rural Emergency Medical Center Act and CAH Mileage Criteria

Jun 12, 2018
Held June 12, 2018 Please join the AHA rural team for a special call to discuss recently introduced legislation to allow existing critical access hospitals and certain small rural hospita
Webinar Recordings
Member

Ensuring Access to Care and Improving Population Health

May 21, 2018
Held May 31, 2018 Join the AHA Section for Small or Rural Hospitals as we feature the 2017 AHA Rural Hospital Leadership award recipient Bryan Slaba and finalist Erik Thorsen and their ef