Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Case Studies

Program Helps Norwegian American Hospital Provide Paths to Leadership

Sep 4, 2019
As physicians take on increasing levels of executive responsibility within hospitals, their skills need to evolve with their role. While caring for patients will always be paramount, other skills related to cross-functional collaboration, conflict resolution, managing to metrics and long-term strategy become equally important. Norwegian American Hospital, a 200-bed safety-net hospital in Chicago’s Humboldt Park neighborhood, recognized this need within its organization and embarked on a professional development partnership with the American Hospital Association that will help it engage and develop physicians to build a pipeline of future leaders.
Case Studies

Brigham and Women’s Hospital – Boston

Sep 12, 2018
In Brigham and Women’s home hospital care program, patients receive hospital-level care in the comfort of their own homes. The program has helped lower costs and readmissions.
Case Studies

Baptist Hospitals of Southeast Texas – Volunteer Pharmacy Courier Program

Jun 25, 2018
June 2018 - In response to frustration by patients, nurses and pharmacy staff regarding timely delivery of medications to nursing units, Baptist Hospitals of Southeast Texas implemented a volunteer pharmacy courier program.
Case Studies

Clinch Valley Medical Center’s Bridge Program

Jun 25, 2018
June 2018 - Clinch Valley Medical Center’s Bridge Program helps improve patients’ health, decrease readmissions and reduce costs.
Case Studies

OSF HealthCare’s Iris software platform

Jun 25, 2018
June 2018 - OSF HealthCare uses the software platform, Iris™, to connect clinicians and CBOs to follow patients in both health care and community settings to ensure they receive the services they need to support their health and wellness goals and prevent hospitalization.
Case Studies

Boston Medical Center Collaborative Purchases Solar Power, Reduces Greenhouse Gas Emissions

Jun 25, 2018
June 2018 - To decrease operating expenses and reduce greenhouse gas emissions, Boston Medical Center buys electricity from a solar farmland in North Carolina, as part of a renewable energy project with two other Boston-based entities. Since 2011, through a wide range of energy-saving efforts, BMC has reduced its greenhouse gases by 93%. Read the case study to learn more.