Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Case Studies
Public

The Value Initiative Members In Action: Atrium Health – Charlotte, N.C.

Jul 2, 2019
To increase access to behavioral health care, Atrium Health employs a virtual behavioral health integration program at 36 of its primary care and pediatric sites.
Case Studies
Public

AHA Value Initiative Members In Action: Montefiore Health System - The Bronx, Westchester and the Hudson Valley, N.Y.

Feb 11, 2019
Montefiore Health System uses the Collaborative Care Model to better serve patients with significant medical and mental health conditions and socioeconomic challenges.
Case Studies
Public

AHA Value Initiative Members in Action: Spectrum Health – Grand Rapids, MI

Jan 29, 2019
Spectrum Health – Grand Rapids, MI Telehealth Program Reduces Costs and Decreases Patient Transfers
Case Studies
Public

AHA Value Initiative Members in Action: Spectrum Health – Grand Rapids, MI

Jan 29, 2019
Spectrum Health – Grand Rapids, MI Telehealth Program Reduces Costs and Decreases Patient Transfers
Webinar Recordings
Member

Improving the Patient Experience with Volunteers

Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.
Webinar Recordings

Owning Disruption: A Consumer Driven Strategy at Providence St. Joseph Health

Nov 9, 2018
This Webinar was Held November 9 at 2PM CST The proliferation of disruptors in healthcare coupled with the desire to connect with consumers provided the impetus for Providence
Case Studies

Telepsychiatry Program - Children’s Hospital & Medical Center

Jun 29, 2018
Children’s Hospital & Medical Center | Omaha, NE Annually, more than 250,000 children from a five-state region receive care at children’s Hospital & Medical Center in Omaha, the o
Case Studies

TeleTriage Emergency Department Program – MedStar Washington Hospital Center

May 23, 2018
In 2009, MedStar Washington Hospital Center embedded a "provider in triage" – known as the PIT approach – to assist patients as they entered the ED.
Case Studies

OSF HealthCare – Peoria, IL

May 10, 2018
Connecting health systems and community-based organizations to improve outcomes