Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Webinar Recordings
Member

Improving the Patient Experience with Volunteers

Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.
Webinar Recordings

Owning Disruption: A Consumer Driven Strategy at Providence St. Joseph Health

Nov 9, 2018
This Webinar was Held November 9 at 2PM CST The proliferation of disruptors in healthcare coupled with the desire to connect with consumers provided the impetus for Providence
Case Studies
Public

AHA Value Initiative Members In Action: Northern Maine Medical Center – Fort Kent, Maine

Oct 24, 2018
Northern Maine Medical Center – Fort Kent, Maine Purchase of Retail Pharmacy Enhances Services to the Community
Case Studies

OSF HealthCare – Peoria, IL

May 10, 2018
Connecting health systems and community-based organizations to improve outcomes
Case Studies
Public

Value Initiative Members In Action: Sutter Health – Sacramento, CA

Mar 8, 2018
Sutter Health, located in northern California, uses an artificial intelligence platform to reduce inpatient drug spending, decrease lengths of stay and improve quality and safety. Click the resource below to learn more
Case Studies
Public

Improving Outcomes

Jul 17, 2017
Maimonides Medical Center implemented four evidence-based practices using the Plan, Do, Study, Act methodology that improved colorectal
Case Studies
Public

Going Big: How Ascension Health Scales Up Their Best Ideas

Apr 2, 2015
Ascension Health created a business unit called Transformational Development. It is charged with identifying potential changes and innovations to address those challenges.