Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Case Studies

Perioperative Specialty RN Training Pilot Project Final Report

Sep 25, 2019
With the the AHA’s professional membership group the American Society for Healthcare Human Resources Administration (ASHHRA), the AHA's Workforce Center supports hospital and health system employee
Case Studies
Public

The Value Initiative Members in Action: Adventist Health Castle – Kailua, Hawaii

Sep 13, 2019
Adventist Health Castle – Kailua, Hawaii Empathy Initiative Improves Outcomes and Workforce Engagement
Case Studies
Public

Physician Alliance Well-Being Case Study: Atlantic Medical Group

Aug 26, 2019
A component of the Atlantic Health System in northern New Jersey, Atlantic Medical Group (AMG) comprises 3,500 employees covering 316 locations and over 65 specialties.
Case Studies

Members in Action Case Study: Penn Center for Community Health Workers

Jul 10, 2019
Penn Medicine’s Center for Community Health Workers (PCCHW) has served as a national center of excellence for community health worker (CHW) research, patient care and dissemination. The Center designed IMPaCT, a standardized, scalable, evidence-based CHW model of care, to help health care organizations reach beyond their own walls to help low-income patients address the root causes of their poor health.
Case Studies
Public

The Value Initiative Members In Action: Atrium Health – Charlotte, N.C.

Jul 2, 2019
To increase access to behavioral health care, Atrium Health employs a virtual behavioral health integration program at 36 of its primary care and pediatric sites.
Case Studies

Physician Alliance Well-Being Case Studies: Members in Action

Apr 26, 2019
The AHA Physician Alliance’s Members in Action series spotlights hospitals and health systems that are implementing strategies to improve the health of clinicians and reduce administrative burden
Case Studies
Public

The Value Initiative Members In Action: Midland Memorial Hospital – Midland, Texas

Apr 1, 2019
Midland Memorial Hospital – Midland, Texas Predictive analytics creates value through nurse staffing system
Case Studies
Public

Physician Alliance Well-Being Case Study: Trinity Health System

Jan 4, 2019
Trinity Health is the nation’s second-largest national Catholic health system with a steadfast mission to be a transforming and healing presence within communities across 22 states. To comply with evaluation and management (E/M) billing requirements, Trinity had revised its history of present illness (HPI) documentation policy in 2012 to exclude the use of ancillary staff notes.
Webinar Recordings
Member

Value Initiative: Unconscious Bias: From Awareness to Action

Dec 6, 2018
Tuesday, December 3, 2019
Webinar Recordings
Member

Improving the Patient Experience with Volunteers

Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.