Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at

Filter your results:
Case Studies

Program Helps Norwegian American Hospital Provide Paths to Leadership

Sep 4, 2019
As physicians take on increasing levels of executive responsibility within hospitals, their skills need to evolve with their role. While caring for patients will always be paramount, other skills related to cross-functional collaboration, conflict resolution, managing to metrics and long-term strategy become equally important. Norwegian American Hospital, a 200-bed safety-net hospital in Chicago’s Humboldt Park neighborhood, recognized this need within its organization and embarked on a professional development partnership with the American Hospital Association that will help it engage and develop physicians to build a pipeline of future leaders.
Case Studies

Temple University Hospital – "At Your Service" Volunteer Intern Program

Jul 14, 2017
Overview The “At Your Service” (AYS) Volunteer Intern Program is an innovative, cost-neutral program that provides undergraduate students with an invaluable learning and professional expe
Case Studies

Samaritan Health Services – Samaritan Maternity Connection

Jul 12, 2017
What is it? Currently operational at four Samaritan Health Services hospitals, the free program provides bilingual, culturally competent, and age-appropriate care and screenings for pregn
Case Studies

PeaceHealth Oregon West Network – Crisis Mental Health Services

Jul 11, 2017
Overview PeaceHealth is a family of hospitals, clinics, doctors, and laboratories based in the Pacific Northwest.