Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Case Studies

Perioperative Specialty RN Training Pilot Project Final Report

Sep 25, 2019
With the the AHA’s professional membership group the American Society for Healthcare Human Resources Administration (ASHHRA), the AHA's Workforce Center supports hospital and health system employee
Case Studies
Public

The Value Initiative Members in Action: Adventist Health Castle – Kailua, Hawaii

Sep 13, 2019
Adventist Health Castle – Kailua, Hawaii Empathy Initiative Improves Outcomes and Workforce Engagement
Case Studies

Program Helps Norwegian American Hospital Provide Paths to Leadership

Sep 4, 2019
As physicians take on increasing levels of executive responsibility within hospitals, their skills need to evolve with their role. While caring for patients will always be paramount, other skills related to cross-functional collaboration, conflict resolution, managing to metrics and long-term strategy become equally important. Norwegian American Hospital, a 200-bed safety-net hospital in Chicago’s Humboldt Park neighborhood, recognized this need within its organization and embarked on a professional development partnership with the American Hospital Association that will help it engage and develop physicians to build a pipeline of future leaders.
Case Studies

Members in Action Case Study: Penn Center for Community Health Workers

Jul 10, 2019
Penn Medicine’s Center for Community Health Workers (PCCHW) has served as a national center of excellence for community health worker (CHW) research, patient care and dissemination. The Center designed IMPaCT, a standardized, scalable, evidence-based CHW model of care, to help health care organizations reach beyond their own walls to help low-income patients address the root causes of their poor health.
Case Studies
Public

The Value Initiative Members In Action: Atrium Health – Charlotte, N.C.

Jul 2, 2019
To increase access to behavioral health care, Atrium Health employs a virtual behavioral health integration program at 36 of its primary care and pediatric sites.
Case Studies
Public

The Value Initiative Members In Action: Midland Memorial Hospital – Midland, Texas

Apr 1, 2019
Midland Memorial Hospital – Midland, Texas Predictive analytics creates value through nurse staffing system
Webinar Recordings
Member

Value Initiative: Unconscious Bias: From Awareness to Action

Dec 6, 2018
Tuesday, December 3, 2019
Webinar Recordings
Member

Improving the Patient Experience with Volunteers

Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.
Webinar Recordings
Member

Value Initiative: Using Risk-Adjusted Staffing to Improve Patient Value

Dec 6, 2018
Learn how a Patient Risk Assessment Profile allowed nurses to proactively assess patient risk to guide staffing decisions and nurse-patient assignment. Implementation of this tool improved patient value, reduced adverse events, and avoided unnecessary hospital costs.
Webinar Recordings
Member

Value Initiative: Improving Value through Evidence-Based Training

Dec 6, 2018
During this session, you will learn how professionals responsible for caring for the patient and resident care environment can improve both value and outcomes.