Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Case Studies

Program Helps Norwegian American Hospital Provide Paths to Leadership

Sep 4, 2019
As physicians take on increasing levels of executive responsibility within hospitals, their skills need to evolve with their role. While caring for patients will always be paramount, other skills related to cross-functional collaboration, conflict resolution, managing to metrics and long-term strategy become equally important. Norwegian American Hospital, a 200-bed safety-net hospital in Chicago’s Humboldt Park neighborhood, recognized this need within its organization and embarked on a professional development partnership with the American Hospital Association that will help it engage and develop physicians to build a pipeline of future leaders.
Case Studies
Public

Giving Staff and Patients an Active Role in Improving Care

Jul 19, 2012
UNC Hospitals is committed to providing a patient-centered care environment. A team of leaders is charged each year in setting and prioritizing goals for each pillar.
Case Studies
Public

Bold Goals with a Focus on Collaboration Inside and Out

Jul 19, 2012
A strong collaboration among senior leadership, governance and the medical staff at Meriter Hospital is focused on achieving excellence in clinical and operational performance.
Case Studies
Public

Going Big: How Mayo Clinic Scales Up Their Best Ideas

Jul 2, 2012
Mayo Clinic has four operating units to create new tools, processes and businesses.
Case Studies
Public

Improving Nursing Workloads

Jul 1, 2009
Nurses have always struggled with balancing time between their workloads.