Best Practices Library

These resources aim help health care leaders expand their knowledge and enhance their performance in achieving their community health goals.

The library’s information is constantly changing as documents are continuously posted. Topics go across all health care issues and cut across all health care settings.

If you have questions e-mail us at hpoe@aha.org.


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Webinar Recordings

The KC Mental Health Assessment and Triage Center

Feb 7, 2018
September 26, 2017 Webinar The KC Mental Health Assessment and Triage Center (KC-ATC) shared the unique story of its inception and an overview of the operations, successes and challenges
Case Studies

Providence Health Care – Northeast Washington Hunger Coalition

Feb 6, 2018
The Coalition brings together nearly 25 partner organizations including 13 food banks, and Washington State University Extension, Rural Resources Communication Action, and the regional health district.
Case Studies

Carilion Clinic – Fresh Food Rx

Feb 6, 2018
Carilion Clinic’s Fresh Foods Rx program was designed by Healthy Roanoke Valley and its partners, and modeled from the evidence-based model Fruit and Vegetable Prescription Program by Bridgeport, Conn.-based Wholesome Wave.
Case Studies

Greenville Health System – New Impact

Feb 6, 2018
New Impact is a healthy lifestyle and nutrition program for children with a body mass index (BMI) greater than or equal to the 85th percentile.
Case Studies

Samaritan Health Services – Samaritan Early Learning Center

Feb 6, 2018
Since 1985, Samaritan Health Services (SHS) has operated the only subsidized child care facility in north Lincoln County, the Samaritan Early Learning Center (SELC).
Case Studies

Child CATCH and CHEF Programs - Samaritan Health Services

Feb 6, 2018
Diabetes and asthma were being diagnosed in children by local pediatricians, health departments and our free clinics in the region at an astounding rate. Samaritan Health Services (SHS) leaders knew that clinical care alone could not reduce these conditions.
Case Studies

Providence Health & Services – Screen & Intervene Program

Feb 6, 2018
Providence Health & Services’ Community Health Division has recognized the connection between unmet social needs and the impact on health. The Division has led and supported several innovative approaches across Providence Oregon to address these needs. In 2013, in partnership with the Oregon Childhood Hunger Coalition and the Oregon Food Bank, Providence Oregon launched the Screen & Intervene Program.
Case Studies

Providence Health & Services – Patient Support Program

Feb 6, 2018
Since 2015, the Providence Health & Services’ Community Health Division has coordinated support within Providence Oregon for an assistance program that serves individuals across all five service areas.
Case Studies

University Hospitals Cleveland Medical Center – Rainbow Care Connection

Feb 6, 2018
Rainbow Care Connection (RCC) began as a multi-sector, public-private collaboration between UH Rainbow Babies & Children’s Hospital, employed and independent pediatric providers (including a large federally qualified health center), Ohio Medicaid managed care plans, Ohio Medicaid, local behavioral health organizations and community-based organizations.
Case Studies

University Hospitals Cleveland Medical Center – Evergreen Cooperative Companies

Feb 6, 2018
The Evergreen Cooperative Companies are worker-owned, worker-controlled for-profit companies that provide niche goods and services to major institutional customers using state-of-the-art, environmentally conscious materials and processes.
Case Studies

Aultman Health Foundation – Fall Prevention Program

Feb 5, 2018
In Ohio, people ages 65 years and older comprise 15.5 percent of the population. Falls are the number one cause of injuries leading to emergency department visits, hospitalizations, and deaths for Ohio residents in this age group.
Case Studies

Novant Health – Spanish Language Website

Feb 5, 2018
Novant Health’s Latino/Hispanic Business Resource Group led the transcreation/adaptation of Novant Health’s current NovantHealth.org website into Spanish (es.novanthealth.org).
Case Studies

FirstHealth of the Carolinas – FirstHealth Dental Care

Feb 5, 2018
In 1998, FirstHealth established three dental care centers in strategically located areas throughout the system’s service region – a move that was outside of traditional health care system boundaries.
Case Studies

Freeman Health System – Bill & Virginia Leffen Center for Autism

Feb 5, 2018
In the area served by Freeman Health System, more than 2,000 children live with autism spectrum disorders, a group of developmental disabilities characterized by impairment in social interaction and communication as well as restricted or repetitive behaviors.
Case Studies

Winona Health – Healthy Kids/GR8 Kids

Feb 5, 2018
Winona Health’s Healthy Kids program kicked off in fall 2007 as Healthy Kids Club, with the goal to engage, educate and promote a healthy lifestyle to children ages 5 to 12. Collaborating with more than 20 local organizations and public, private and charter schools, we offer three annual major events for children and families, creating opportunities to reinforce healthy living choices so they become a natural part of children’s daily lives.
Case Studies

Winona Health – Community Care Network

Feb 5, 2018
Winona Health’s Community Care Network (CCN) was developed to expand our impact: to improve health and quality of life, prevent unnecessary hospitalizations and emergency department (ED) visits, and thereby reduce health care costs. In partnership with Winona State University, Winona Health also trains students to become health coaches.
Case Studies

Bronson Healthcare – Bronson Healthy Living Campus

Feb 5, 2018
In 2013, Bronson Healthcare announced a partnership with Kalamazoo Valley Community College (KVCC) and Kalamazoo Community Mental Health and Substance Abuse Services to remediate a blighted, former superfund site and create a 14-acre campus. Completed in 2016, the Bronson Healthy Living Campus is a catalyst for urban revitalization, community health, and workforce development through sustainable food education, training, production, distribution and preparation.
Case Studies

Sinai Hospital of Baltimore – Diabetes Medical Home Extender Program

Feb 2, 2018
The Diabetes Medical Home Extender Program offers home-based services by community health workers (CHWs) and a registered nurse to high-risk diabetic patients.
Case Studies
Public

Hospitals and Health Systems Ensuring Access in Their Communities

Feb 2, 2018
Hospitals and Health Systems Ensuring Access in Their Communities is a compendium of case examples of AHA members from across the country employing the nine emerging strategies recommended by the association’s Task Force on Ensuring Access in Vulnerable Communities.
Case Studies

HSHS St. Anthony’s Memorial Hospital – Dental Voucher Program

Feb 2, 2018
In April 2014, HSHS St. Anthony’s Memorial Hospital partnered with Effingham Catholic Charities to create a Dental Voucher Program for adults 18 years and older who are underinsured or uninsured and in need of an emergency tooth extraction.
Case Studies

HSHS St. Anthony’s Memorial Hospital – Community Diabetes Programs

Feb 2, 2018
After HSHS St. Anthony’s Memorial Hospital conducted the 2015 community health needs assessment, one of the top priorities identified was addressing the chronic disease of diabetes.
Case Studies
Public

Operational Solutions

Feb 1, 2018
The Members in Action series highlights how hospitals and health systems are implementing new value-based strategies to improve health care affordability. This includes the work described below to implement operational solutions.
Case Studies
Public

Improving Quality and Patient Safety

Feb 1, 2018
The Members in Action series highlights how hospitals and health systems are implementing new value-based strategies to improve health care affordability. This includes the work described below to improve quality and outcomes.
Case Studies
Public

Managing Risk & New Payment Models

Feb 1, 2018
The Members in Action series highlights how hospitals and health systems are implementing new value-based strategies to improve health care affordability. This includes the work described below to manage risk and new payment models.
Case Studies

Yale New Haven Hospital – Working to End Homelessness

Feb 1, 2018
The annual Point In Time surveys in Connecticut show that New Haven has the highest concentration of both individuals and families experiencing homelessness in the state. The paradigm shift from sheltering to re-homing people is becoming the norm, and Yale New Haven is working hard with a continuum of providers to develop and execute strategies to transform the care delivery model that, in turn, transforms lives.
Case Studies
Public

Redesigning the Delivery System

Feb 1, 2018
The Members in Action series highlights how hospitals and health systems are implementing new value-based strategies to improve health care affordability. This includes the work described below to redesign the delivery system.
Case Studies

Saint Francis Hospital and Medical Center – Joan C. Dauber Food Bank

Feb 1, 2018
The Joan C Dauber Food Bank originated in 1976 as an effort to help meet the food needs and alleviate poverty in the Hartford community.
Case Studies

Connecticut Children’s Medical Center – Mid-Level Developmental Assessment

Feb 1, 2018
Mid-Level Developmental Assessment (MLDA) addresses a gap in care for children with mild to moderate challenges whose needs typically are not severe enough to qualify for publicly funded intervention programs, such as Birth to Three or preschool special education, and often go unaddressed.
Case Studies

Connecticut Children’s Medical Center – Help Me Grow® National Center

Feb 1, 2018
The Help Me Grow® National Center (National Center) is a flagship program of Connecticut Children’s Office for Community Child Health (the Office).
Case Studies

Connecticut Children’s Medical Center – Care Coordination Collaborative Model

Feb 1, 2018
Connecticut Children’s Office for Community Child Health (the Office) and its Center for Care Coordination, with support from the Child Health and Development Institute, launched the Care Coordination Collaborative Model (the Model) as a pilot program in 2010.
Case Studies

Adventist Health White Memorial – Community Childcare and Senior Wellness Program

Jan 31, 2018
Adventist Health White Memorial partnered with the Mexican American Opportunity Foundation in 2001, opening the Rainbow Children’s Center to bring quality affordable childcare for children of local families.
Case Studies

Brother Francis Shelter Medical Respite Program

Jan 30, 2018
Three of Alaska’s largest hospitals collaborated to open Anchorage’s first medical respite unit and clinic for the homeless.