On our mission to improve the patient experience, Mayo Clinic Volunteer Programs partnered with Oncology and Integrative Medicine to gather quantitative data validating the efficacy of hand massage in a clinical outpatient setting. This session will discuss the results of a pilot study which suggest that hand massage by trained volunteers can be integrated successfully into a busy outpatient chemotherapy unit. Medical staff may consider hand massage programs as a valuable nonpharmacologic symptoms-management strategy and as a complementary medicine option for improving the overall patient experience. This session will generate ideas for implementing a volunteer hand massage program and demonstrate how volunteers can become an integral part of the patient care team.
- Learn how to integrate volunteer services into patient care settings
- Understand the impact of volunteer hand massage through quantitative research
- Obtain knowledge about starting a volunteer hand massage program.
Speakers: Kim VanRooy, Director of Volunteer Programs, Mayo Clinic, Rochester, MN
Rebecca Hynes, Coordinator, Volunteer Programs, Mayo Clinic, Rochester, MN