Frequently Asked Questions About the American Hospital Association

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Data & Insights
Frequently Asked Questions (FAQs)

Below are answers to frequently asked questions.

For FAQs about orders made on the AHA Online Store, visit the Store FAQ.

Where can I find data and statistics about hospitals?

Visit the Data & Insights section on aha.org. If you need assistance, contact AHA’s Resource Center at rc@aha.org.
Where can I subscribe to AHA Today?

Subscribe here.
When is AHA’s next Annual Meeting?

The next AHA Annual Meeting will be April 24-27, 2022. Future planned dates can be found here.

The AHA does not accept abstracts or speaker proposals for our AHA Annual Meeting.
When is National Hospital Week and what is this year’s theme?

National Hospital Week is always celebrated during the week (Sunday to Saturday) that includes Florence Nightingale's birthday (May 12). In 2021, National Hospital Week will be May 9-15 and the theme is "Inspiring Hope Through Healing." Once the theme is announced, it is posted on the National Hospital Week website and on aha.org/hospitalweek.
Where can I find information about AHA’s Annual Survey?

Visit ahasurvey.org or contact the survey team by email surveysupport@aha.org or phone 1.800.530.9092.
Where can I get permission to reprint or reuse AHA content or media?

Please complete the Permission Request Form.
Who can I contact about sponsorships, business partnerships or programs you have available for the business community?

Visit the AHA Associate Program website or contact Ryan Engstrom for other opportunities.
Where can I find information on CPR, BLS, ACLS certification?

AHA.org is the website for the American Hospital Association. Information on CPR, BLS, ACLS, PALS and other emergency cardiovascular certifications may be found on the American Heart Association website at: https://cpr.heart.org/.
Where can I file a complaint about the care I received at a hospital?

The AHA urges you to work directly with the hospital to address your concerns. If you cannot resolve the issue, please visit The Joint Commission for more information about submitting concerns: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/.
Where can I file a complaint about a doctor?

Visit your state’s medical licensing board website for more information.
Where can I get coding advice?

Visit Coding Clinic Advisor or email codingclinicsupport@aha.org. You can also view the AHA FAQ on coding for COVID-19.
Where can I get a desk copy of the ICD-10 Coding Manual?

For a complimentary review or desk copy of ICD-10-CM (with or without answers), visit www.ahacentraloffice.org and click on Educator Resources.
Where can I find information about shipping, invoicing, and order status of publications purchased through the AHA online store?

For paper publications, you can contact aha@brightkey.net. For eBook support, contact helpebooks@aha.org.
Where can I find information about AHA certification programs?

Visit the AHA Certification Center for certifications that the AHA offers and frequently asked questions.
Where can I find more information on the Patients’ Bill of Rights (Patient Care Partnership)?

The Patient Care Partnership is a plain language brochure informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities.
Where can I find resources on vascular health topics, heart disease and diabetes?

AHA.org is the website for the American Hospital Association. Resources on vascular health including heart disease, diabetes, cholesterol, and managing obesity, can be found on the American Heart Association website at: https://www.heart.org/HEARTORG/Conditions/%20Diabetes/Diabetes_UCM_001091_SubHomePage.jsp.
Where can I find help logging in?

For troubleshooting tips, visit www.aha.org/help

For help with publication orders:

For book order questions, contact aha@brightkey.net or call 800-242-2626
For electronic books or PDF order questions, email helpebooks@aha.org
For UB-04 customer support, contact: or UB-04@aha.org

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