Using Advanced Technologies to Personalize the Patient Experience

Executive Dialogue


Patients increasingly are making decisions about who delivers their care and how they engage digitally in the delivery of that care. Challenged by new market entrants and other disruptors that seek to attract new health care consumers and encroach on existing patient-provider relationships, hospitals and health systems are looking to provide a digital health care experience that is ubiquitous and seamless, more affordable and integrated into patients’ lives.

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