Creating a Culture of Gratitude

Sponsored White Paper

Leveraging the Power of Kindness to Decrease Burnout and Transform Patient Care

Creating a Culture of Gratitude

A groundbreaking 2019 study by the National Academy of Medicine found that clinicians are dealing with chronic job stresses and face mounting system pressures with virtually unattainable demands. As a result, 35-54% of U.S. nurses and physicians are suffering from burnout: high emotional stress and exhaustion, depersonalization, and a low sense of personal accomplishment from work. Experts agree the #1 solution to burnout is to create positive work environments and develop opportunities for staff to receive meaningful recognition.

When we ignore the special moments of human connection, even the most purpose-driven health care workers can become demoralized, disengaged and overwhelmed by burnout. Shining light on meaningful and positive interactions can transform the workplace by creating a real-time feedback loop that empowers patients and delights employees. Wambi is the only real-time recognition and feedback system fueled by the voice of patients and families. Its gamified approach increases employee engagement, reduces clinician burnout and enhances the patient experience. Partnering with hospitals and health care systems nationwide, Wambi gives flight to the personal side of health care by surfacing the moments where a human connection makes all the difference, connecting patients and team members and improving the human experience for all.

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Michael Privitera, MD, MS, Professor of Psychiatry and Medical Director, Medical Faculty and Clinician Wellness Program at the University of Rochester Medical…