Upcoming AHA Team Training Webinars

Register for free to attend a monthly webinar

September 12 Webinar: TeamSTEPPS from Implementation to Sustainability: The MetroHealth Experience

Join us on Wednesday, September 12 from 1:00 to 2:00 pm ET to learn about the MetroHealth team’s journey with TeamSTEPPS over the past 5 years. This webinar will review their decisions to implement TeamSTEPPS system-wide and to use the train-the-trainer model, as well as explain the role of their Master Trainers during the implementation and the employment of Instructors for the roll out to each of the clinical and non-clinical areas. The team will stress the importance of determining readiness of each area and ensuring that the Instructors own the educational process. The MetroHealth Team will then discuss their commitment to sustain TeamSTEPPS beyond a simple training, ensuring that TeamSTEPPS tools and strategies are employed to foster a culture of safety. They will also highlight the development of their TeamSTEPPS Action Councils (TACs) as part of their sustainability, with two TAC Chairpersons sharing their experience and their most recent quality improvement projects.


  • Identify the steps needed to achieve successful implementation of TeamSTEPPS: change team, leadership support, Master Trainers, Instructors, and curriculum.
  • Determine the readiness of an area to begin TeamSTEPPS training.
  • Describe the importance of engaging staff in the use of TeamSTEPPS tools and strategies as soon as possible after training to ensure sustainability.
  • Identify how TeamSTEPPS Action Councils have been used by MetroHealth to sustain TeamSTEPPS through the empowerment of front line staff to identify and implement quality improvement activities.

Register for this free webinar.

Related Resources

The Tulane team is led by members of the Tulane School of Medicine but includes Master Trainers from multiple organizations around New Orleans.
Issue Landing Page
From 2011-2017, the American Hospital Association (AHA) managed AHRQ’s National Implementation of TeamSTEPPS®. With the federal program having ended in…
In-Person Events
The University of Washington Medicine’s WWAMI Institute for Simulation in Healthcare (WISH), has been a TeamSTEPPS Master Training facility since 2009,…
UCLA first began offering TeamSTEPPS Master Training in 2013, utilizing a diverse team of interprofessional clinical and nonclinical facilitators from the…
MetroHealth is a large, public health system consisting of a Medical Center and 32 Community Health Centers located throughout Greater Cleveland. MetroHealth…