Telling the Hospital Story

Patients and communities rely on the wide range of critical health care services that only hospitals and health systems can provide, including 24/7 emergency and other higher-acuity care. Hospitals also work with their community partners to develop and deploy programs that advance health and wellness. 

Hospitals and health care workers have stood strong for their communities, and they have a vital role in our society to keep communities healthy.

Want to get involved and protect patient care? Join the Coalition to Strengthen America’s Health Care and commit to protect care for all Americans.


  • Share your stories via this form so AHA can elevate the work you do.
  • Identify a hospital ambassador: Sign up here via this form to join AHA’s efforts through op-eds, audio news releases and other AHA-supported media opportunities.

Featured Resources


The AHA this week started running digital billboard ads at Ronald Reagan Washington National Airport highlighting the important role that hospitals and health systems play in their communities.

The AHA is running digital billboard ads at Ronald Reagan Washington National Airport highlighting the important role that hospitals and health systems play in their communities.


Hospitals By The Numbers

AHA has created an online toolkit to help hospitals and health systems tell their story.


Setting the Record Straight

On important issues that affect hospitals, health systems and patients.


AHA Members Only Resources

View key AHA member-only advisories and resources that illustrate the crucial role hospitals and health systems play in their communities.

Find Resources


Tell us how hospitals have provided care and supported health in your community throughout the pandemic.

Share Your Hospital Story

Spotlight on Hospitals

Ensuring Equitable Access to Care

Kaiser Permanente. A young black sitting in an apartment at a table working on a laptop, viewed through a fire escape window

At Kaiser Permanente hospitals, which can be found in eight states and the District of Columbia, care teams understand that whether or not you have a roof over your head makes a paramount impact on your health. Not only does being unhoused exacerbate existing health issues, but poor health can lead to a loss of housing in some cases.

Ensuring Equitable Access to Care

University of Vermont Health Network. UVM Medical Center facility against a blue sky

Like other rural health systems, the University of Vermont Health Network is still recovering from the COVID-19 pandemic and facing unprecedented challenges like high demand for care, severe staffing shortages and increasing costs. In response, the health system is focusing on four strategic pillars to guide its work: Experience; Education and Research Mission; Stewardship; and Operational Excellence.

Ensuring Equitable Access to Care

Northern Light. Stock photo of clinician measuring pregnant patient's blood pressure.

The birthing centers at Maine’s Northern Light Eastern Maine Medical Center, Inland Hospital and Mercy Hospital in 2023 received recognition at the state’s Perinatal Quality Collaborative conference for their work addressing maternal hypertension.

Ensuring Equitable Access to Care

Kent Hospital. Hospital at Home team examines Russell on his house boat

The Kent Hospital at Home (HaH) care team, based in Warwick, R.I., visits the homes of qualifying patients, whether they live in a house, apartment, skilled nursing facility — or even a boat.

Ensuring Equitable Access to Care

West Virginia University Medicine. WVU Medicine facility exterior shot

What happens when a patient is well enough to leave the hospital, but there’s no home to return to? WVU Medicine United Hospital Health Center is addressing this issue by partnering with the United Way of Harrison and Doddridge Counties to establish the first medical respite care center in the state of West Virginia.

Ensuring Equitable Access to Care

Loma Linda University Medical Center - Female LLUMC clinician stands and reviews a tablet with a female ER patient in hospital gown

Thanks to a $1.5 million grant from the U.S. Department of Health and Human Services, Loma Linda University Medical Center (LLUMC) will now house within their emergency department a comprehensive behavioral health program, as well as an HIV prevention and care program.

Ensuring Equitable Access to Care

Indiana University Health - IU photo of clinician measuring black male patient's blood pressure at a barbershop event

IU Health recently began a new community health initiative to provide prevention, education and early detection of cardiovascular disease — which includes free blood pressure screenings — in area barbershops.

Ensuring Equitable Access to Care

Northwell Health. Three male chefs in Northwell's kitchen gather around a large stock pot

Hospital food has long shared the same unfortunate space with airline food as the source of comedic punchlines, but more importantly, as a major source of customer and patient dissatisfaction. No longer, at least not at Northwell Health, New York State's largest healthcare provider and private employer.

Ensuring Equitable Access to Care

Vanderbilt University Medical Center - Stock photo of female clinician swabbing female patient's neck

Rural hospitals across the country face obstacles when it comes to providing access to care to the population they serve – and continually come up with innovative solutions to ensure their patients receive the services they need. Thanks to a federal grant, Vanderbilt University Medical Center is aiming to provide care for women at one of the darkest times in their lives.

Ensuring Equitable Access to Care

Houlton Regional Hospital - American College of Emergency Physicians Accredited Geriatric Emergency Department badge

Houlton (Maine) Regional Hospital has received a level 3 Geriatric Emergency Department Accreditation, the bronze standard, for delivering excellent care for older adults in its emergency department.

Ensuring Equitable Access to Care

Sanford Bemidji Medical Center - Dr. Tina Pattara Lau

In this conversation, Tina Pattara-Lau, M.D., maternal and child health consultant with the Indian Health Service Office of Clinical and Preventive Services, and Johnna Nynas, M.D. obstetrics and gynecology specialist at Sanford Bemidji Medical Center, explore common disparities and systemic barriers Indigenous people experience in pregnancy and postpartum, and ways hospitals and health care organizations can combat these challenges to provide culturally-focused care.

Ensuring Equitable Access to Care

Allen Twigg, Meritus Health

The Carolyn Boone Lewis Equity of Care Award 2023 Transforming Winner, Meritus Health, was honored for creating and implementing strategies that influence equity within its community. In this conversation, Allen Twigg, Meritus Health's executive director of behavioral and community health services, talks about their role in the community and how they have expanded that role to reduce disparities for the population.

Ensuring Equitable Access to Care

Sandra Ogunremi, Monument Health

The Carolyn Boone Lewis Equity of Care Award 2023 Rural Winner, Monument Health, was honored for their journey in health equity progress that has spanned over eight years. In this conversation, Monument Health’s Paulette Davidson, president and CEO, and Sandra Ogunremi, DHA, vice president of diversity, inclusion and belonging, discuss how one incident made the rural health system vow to do better and commit to a strong path forward in health care equity.

Ensuring Equitable Access to Care

Robert Wood Johnson University Hospital. Franck Nelson

Carolyn Boone Lewis Equity of Care Award 2023 Emerging Winner, Robert Wood Johnson University Hospital (RWJUH), was honored for its passion and progress in advancing health equity. In this conversation, Franck Nelson, assistant vice president of health equity, discusses the steps the organization has taken to dismantle equity barriers in its care delivery system and the community it serves.

Ensuring Equitable Access to Care

The AHA’s prestigious Foster G. McGaw Prize honors health delivery organizations that have demonstrated a strategic approach to community health and health equity.

Ensuring Equitable Access to Care

Children's Hospital Michigan's brightly colored exterior

A new pediatric heart clinic in Troy, Mich., opened by Children's Hospital of Michigan, is handling pre- and post-surgical appointments for area patients, relieving them from much longer commutes to Detroit, where heart surgeries will continue at its main campus.

Ensuring Equitable Access to Care

BMC Operation Better Start staff

Berkshire Medical Center’s Operation Better Start is a collaborative effort among health care providers to help young people and their families make and sustain positive changes in their health.

Ensuring Equitable Access to Care

Inagural LCMC Minority Adminstrative Fellowship class

New Orleans-based LCMC Health in early 2023 announced its inaugural Minority Administrative Fellowship Program, an initiative that aims to diversify the health care executive workforce.

Ensuring Equitable Access to Care

A bald-shaven paramedic kneels in a patient's living room, checking her blood pressure

Paramedics in a mobile medical unit from Henry Ford Health are visiting new mothers at home to check their vitals as part of an initiative to help reduce pregnancy-related deaths across Michigan.

Ensuring Equitable Access to Care

Stock photo of a black physician smiling and examining a black toddler sitting on his mother's lap

The University of Kansas Medical Center announced on June 6 the launch of the Center for African American Health.

Ensuring Equitable Access to Care

Short stay room includes a patient bed and a visitor chair

In April, the University of Iowa Hospitals and Clinics opened a new 30-room short stay unit to help ease overcrowding and streamline the hospital experience for short-term patients requiring observation.

Ensuring Equitable Access to Care

A Black adult woman is shown combing a black child's hair with a wide-toothed comb

During the last year and a half, nurses at Children’s Minnesota have been working to ensure that they understand how to properly care for patients with textured hair.

Ensuring Equitable Access to Care

LCMC Health New Orleans East Maternal Fetal Medicine ribbon cutting ceremony

In May, New Orleans East Hospital joined its LCMC Health sister hospital, Touro, to open a Maternal Fetal Health Clinic to ensure equitable prenatal care is available for patients in eastern New Orleans.

Ensuring Equitable Access to Care

Rendering of new facilty includes buildings and parking lot

This summer, Jefferson Healthcare in Port Townsend, Wash., is modernizing their campus to continue meeting the growing needs of their community.

Ensuring Equitable Access to Care

Poster of cancer patient with superimposed text: Community partnerships provide vital resources fo patients and families in need of extra support throughout their cancer journey. In 2022 we were proud to be a part of 25 community events.

Located inside Providence Portland Medical Center, the Providence Cancer Institute of Oregon collaborates with community partners to end cancer disparities and improve community health. Providence nurse navigators and oncology social workers work closely with patients who may have difficulty accessing the services they need, and educational materials are patient-friendly and available in several languages.