Addressing Disruptive Behaviors in Health Care
Event Format
Webinar
Date
Wed, Apr 08, 2020, 01:00 PM CDT – Wed, Apr 08, 2020, 02:00 PM CDTCost
Free
Type
Webinar Recordings
Event Host
Open To
Members and Non-members
Description
April 8, 2020
In this webinar, Dr. Kyle Rehder, MD, FCCM, FCCP, Medical Director, Duke Center for Healthcare Safety and Quality, investigates why disruptive behaviors, incivility, and other unprofessional behaviors are common among hospital staff, and present data demonstrating the impact of such behaviors on workplace culture and patient outcomes. The presenter also discusses practical strategies to curtail these behaviors in your organization.
Learning Objectives:
- Identify common triggers for healthcare providers ‘acting out’ in the clinical setting
- Describe the negative impacts of these behaviors on both staff and patients
- Name three strategies which may be employed to reduce the occurrence of disruptive behaviors amongst healthcare workers
Speaker:
- Kyle J. Rehder, MD, FCCM, FCCP
Medical Director, Duke Center for Healthcare Safety and Quality
Physician Quality Officer, Duke University Health System
Director, PCCM Fellowship, Duke Children's Hospital
Associate Professor of Pediatrics, Division of Pediatric Critical Care Medicine, Duke Children's Hospital