Advancing Health Podcast

Advancing Health is the American Hospital Association’s award-winning podcast series. Featuring conversations with hospital and health system leaders and front-line staff, Advancing Health shines a light on the most pressing health care issues impacting patients, caregivers and communities.

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The uncertainty of tariffs could lead to challenging situations in America's health care landscape. In this Leadership Dialogue conversation, Tina Freese Decker, president and CEO of Corewell Health and 2025 AHA board chair, talks with Brian Pomper, partner at Akin Gump Strauss Hauer & Feld, and Akin Demehin, vice president of quality and safety policy at the AHA, about the past and present state of U.S. tariff policy, how tariffs could impact hospital and health system operations, and ways health care leaders can engage as policy advocates. This podcast was recorded on May 15, 2025.


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00:00:01:04 - 00:00:32:24
Tom Haederle
Welcome to Advancing Health. Most experts agree that less reliance on foreign made medical and pharmaceutical products would be a good thing for U.S. health care. But experts also agree it's going to take some time to increase control over our supply chain. In today's podcast hosted by Tina Freese Decker, president and CEO of Corewell Health and the 2025 Board Chair of the American Hospital Association, we hear from two experts about the potential impact of the Trump administration's trade tariffs on our supply chain and what they could mean for patients and providers.

00:00:32:27 - 00:00:39:28
Tom Haederle
This podcast was recorded on May 15th.

00:00:40:00 - 00:01:04:17
Tina Freese Decker
Hello, and thank you so much for joining us today. I'm Tina Freese Decker, president and CEO of Corewell Health and board chair for the American Hospital Association. This month, we are diving into a topic that is top of mind for all of our leaders, not just in health care. It's tariffs. As our nation watches the changing tariff policy play out for those in the hospital field, there are serious considerations as it relates to our supply chain.

00:01:04:19 - 00:01:31:00
Tina Freese Decker
Every day at Corewell Health and I'm sure at every hospital health system across our country, we use a wide array of products, devices and pharmaceuticals to deliver safe and effective care to our communities. The lives of the people we serve often depend on these items being readily available, making a robust health care supply chain critical. While the field shares the administration's long term goal of strengthening the domestic supply chain for essential medical and pharmaceutical products,

00:01:31:03 - 00:01:57:00
Tina Freese Decker
we know that achieving this goal will require significant time. In the short term, there is concern that tariffs could inadvertently disrupt that availability of these essential care delivery products, increase the complexity of delivering patient care, and significantly raise hospital costs. So today, I'm joined by two guests who will help us better understand the current environment as it relates to tariffs and the potential implications to health care supply chain.

00:01:57:02 - 00:02:06:12
Tina Freese Decker
Brian Pomper is a partner at Akin Gump Strauss Hauer and Feld, a D.C. based law firm, and he specializes in international trade policy. Welcome, Brian.

00:02:06:19 - 00:02:07:05
Brian Pomper, JD
Thanks for having me.

00:02:07:20 - 00:02:24:28
Tina Freese Decker
Before joining Akin Gump, Brian formerly served as the chief international trade counsel to the Senate Finance Committee, where he advised of all aspects of the committee's international trade and economic agenda. So we'll get into some of your expertise today. And we are also joined by Akin Demehin. Welcome, Akin.

00:02:25:05 - 00:02:26:03
Akin Demehin
Thank you Tina.

00:02:26:05 - 00:02:54:05
Tina Freese Decker
Akin is AHA's vice president for quality and safety policy. He leads public policy analysis, development and advocacy efforts related to quality, patient safety and workforce on behalf of the American Hospital Association. He also leads a regulatory policy development efforts related to the health care workforce. So thank you so much for joining us today. There's so many ups and downs, so many negotiations about what's happening with tariffs.

00:02:54:08 - 00:03:00:20
Tina Freese Decker
So Brian, I'm going to start with you. Can you tell us where we are today about what's happening for tariffs.

00:03:00:22 - 00:03:29:23
Brian Pomper, JD
Sure thing. Well there's a couple different avenues that the administration has taken on its trade and tariff plan, I'd say. The first I'd just talk about the giant reciprocal tariff regime that the president announced on Liberation Day, as he calls it, on April 2nd. On April 2nd, he announced that he would be imposing 10% tariffs on every country in the world and higher tariffs on 57 of those countries on April 9th.

00:03:29:23 - 00:03:53:27
Brian Pomper, JD
And so the 10% tariffs went into effect April 5th and then April 9th - for about a few hours - you had much higher tariffs on those 57 countries. The bond market and the stock market reacted quite negatively at the time. And so he decided he would pause those higher tariffs on the 57 countries for 90 days to allow for negotiations.

00:03:53:27 - 00:04:18:21
Brian Pomper, JD
He said at the time it was because the bond market had gotten, in his words, yippy. So they were watching what was happening in the broader market. Concerned about where the market was trending, decided to pause this enterprise to allow for these kind of bilateral negotiations over the course of 90 days. And so that's where we are now. Where there are, really, one hears 18 to 20 countries that are in active negotiations with the administration.

00:04:18:21 - 00:04:38:22
Brian Pomper, JD
There are many more that have proposed some degree of, measures they could take for their own economy. So there are really are dozens of countries that are engaged in negotiations with the United States during this 90 day period. There's been one announced agreement with the United Kingdom that was late last week or earlier this week.

00:04:38:24 - 00:04:58:07
Brian Pomper, JD
I would just note that that agreement with the U.K., it's much less of an operational agreement and much more really of a kind of a scoping exercise in agreement to agree sometime in the future on certain matters. And so it's really just a little bit of an appetizer for what maybe these agreements might look like in the future.

00:04:58:07 - 00:05:22:03
Brian Pomper, JD
And the hard part in even negotiating with the U.K. has yet to be done. There's a rumor that there's another agreement that should be announced here fairly soon, but I expect there will be a whole series of these kinds of announcements over the course of the next 90 days, until July 9th. I wouldn't expect the very high reciprocal tariffs on those 57 countries to snap back immediately into place on July 9th.

00:05:22:06 - 00:05:39:01
Brian Pomper, JD
My expectation is that countries that are able to negotiate, as the U.K. did, will end up with a 10% tariff. They won't get their higher tariff. But even for those countries that have expressed a willingness to negotiate with the United States, I don't think that the higher tariffs will go into place. I think the president will extend the pause there.

00:05:39:08 - 00:06:05:14
Brian Pomper, JD
So that's reciprocal tariffs. And then there are section 232 investigations. This is a mechanism whereby the president can ask the Department of Commerce to do an investigation into the national security impact of certain imports. And there has been, a variety of investigations that this president has, has undertaken and actually imposed tariffs on steel and aluminum and autos. All those tariffs are in place under the section 232 authority.

00:06:05:16 - 00:06:30:16
Brian Pomper, JD
But there's also investigations into pharmaceuticals, into semiconductors, trucks, timber, lumber, copper, aerospace, potentially more coming down the pike. And so we're expecting those investigations to be announced here in the coming months. But we don't know exactly where the president will land yet. The premise of those investigations is supposed to be the national security impacts of those imports.

00:06:30:18 - 00:06:52:20
Brian Pomper, JD
But really, the president seems to be using them as a cudgel to try to force companies to restore their manufacturing from overseas to the United States by tariffing the imports. He seems to like a tariff of 25%. That's the tariff that applies on steel, aluminum and autos. I think that's where we see him landing on some of these others.

00:06:52:23 - 00:07:26:13
Brian Pomper, JD
And unlike the reciprocal tariffs where there's a lot of negotiation that's ongoing, the section 232 tariffs feel a lot stickier. They'll be a lot harder to get out from underneath them. And then of course there are the China tariffs. When the president announced the 34% reciprocal tariff for China. China retaliated and we ended up in a tit for tat retaliation that ended up really with, 145% base tariff on imports into the United States from China and 125% tariff from US exports to China.

00:07:26:15 - 00:07:46:12
Brian Pomper, JD
That really was like an economic blockade. And both economies really needed to lower those and in fact, they did agree. The United States and China agreed to lower those tariffs. And so now the tariffs on products coming into China, the base tariff is 30% plus whatever additional tariffs might apply. And from the US side into China, it's 10%.

00:07:46:15 - 00:08:02:28
Tina Freese Decker
I was just recently reading a book, history book and talked about tariffs. So can you share how tariffs have been handled differently compared in the past, how they are different today than they were used in past administrations or past years and strategies?

00:08:03:00 - 00:08:26:03
Brian Pomper, JD
Yeah. Thank you. I love this question. Allows me to bring out my inner professor. So I would say for the first 150 years of American history, there was no topic that was more often and more frequently debated in Congress than what should be the level of the tariff. You had the incipient industrial industries in the North that wanted higher tariffs to protect their growing power up there.

0:08:26:05 - 00:08:49:15
Brian Pomper, JD
And then you had growers in the South who wanted open export markets, and so they wanted low tariffs so that other countries don't go there. So there was this just constant negotiation. We ended in 1930 with something called the Smoot-Hawley tariff, which people may remember from their high school history class, as blamed for having deepened the Great Depression, I think widely perceived as a negative economic outcome.

00:08:49:17 - 00:09:10:10
Brian Pomper, JD
And since 1930, what the Congress has really done is to delegate to the president quite a bit of authority over trade policy. This is why we have things like the section 232 investigation, where Congress has understood that well, you know, maybe it's not the best use of congressional time to negotiate on what the tariff on salmon imports should be.

00:09:10:13 - 00:09:33:18
Brian Pomper, JD
You know, we're going to let the president kind of deal with that stuff. So we have for the last almost 100 years, had this kind of joint authority between Congress and the president where they would share this, this sort of responsibility. And I think there are those who will argue that that President Trump is using this authority in ways that hadn't been contemplated.

00:09:33:20 - 00:09:56:17
Brian Pomper, JD
In particular, I would say, with a line of tariffs that I didn't talk about, which are these tariffs under the International Emergency Economic Powers Act that were imposed on Canada and Mexico, also on China. And actually, I should say IEEPA is the underlying authority the president used for this entire reciprocal tariff regime. It is a very aggressive use of this authority.

00:09:56:20 - 00:10:17:18
Brian Pomper, JD
That that's unusual. The president is much more willing to push legal boundaries, of course, not just in tariffs, but we certainly see it in tariffs here. So much so it is currently being challenged in the courts. And it's really anybody's guess whether the courts are going to decide that he may have exceeded his authority under the IEEPA statute to him to impose these tariffs.

00:10:17:21 - 00:10:19:28
Tina Freese Decker
And can you explain the IEEPA statute?

00:10:20:01 - 00:10:43:18
Brian Pomper, JD
Sure. I'm happy to. So IEEPA stands for the International Emergency Economic Powers Act. It was passed in 1977 to allow the president to act quickly in cases of some sort of economic emergency. It's actually the basis for our entire export controls regime. It has never been used before to impose tariffs. President Trump is the first president to use it to impose tariffs.

00:10:43:21 - 00:11:08:13
Brian Pomper, JD
There was a predecessor statute called the Trading With the Enemy Act, that President Nixon used to impose tariffs when we were in the process of going off of the gold standard, because there was a balance of payments crisis at the time. That was challenged in the courts, and the court at the time decided that was okay because the court decided, well, those tariffs that the president imposed were really in response to a true economic crisis.

00:11:08:13 - 00:11:32:19
Brian Pomper, JD
There wasn't enough gold in Fort Knox to cover the number of dollars that were in circulation at the time. And those tariffs were imposed for a relatively short period. It was only four months. And it wasn't every country and every product. If you fast forward now to the successor statute, the IEEPA statute, which was written largely because the Trading With the Enemy Act...it was an awkward fit for some of these actions that President Nixon took.

0:11:32:21 - 00:11:59:07
Brian Pomper, JD
Here you now have a president who has used IEEPA to impose tariffs on every country, every product, effectively forever. And so the question that the court in Yoshida, which is the case I'm talking about, the court in Yoshida decided the president in that case was not seeking to usurp the role of Congress, which is clearly given to Congress in the Constitution to control international economic relations, trade with foreign nations.

00:11:59:10 - 00:12:30:11
Brian Pomper, JD
The president wasn't seeking to stand in the role of Congress in resetting tariffs, because it was only time limited and, you know, limited in coverage. Here it's a much different circumstance where you really do have the entirety of the harmonized tariff code that covers all of our trade with every country being reset through executive order. I do think that there are very strong legal arguments that will be made and are being made in court, literally right now as we speak, that the president exceeded his authority under

00:12:30:14 - 00:12:40:06
Brian Pomper, JD
IEEPA. So it's not inconceivable in the next few weeks, you could see a court order that would invalidate the president's actions and really get rid of this entire reciprocal tariff regime.

00:12:40:08 - 00:13:04:03
Tina Freese Decker
Thank you very much. That was an excellent summary, we really appreciate that. I'm going to switch to Akin. Akin, can you share an overview of concerns specific to hospitals as how it relates to the tariffs may impact access to pharmaceuticals, medical supplies, other needed devices, and do you think that there is going to be a concern about exasperate some of the shortages that we have experienced to date?

00:13:04:06 - 00:13:27:02
Akin Demehin
Absolutely. I think the complexity that Brian was talking about in terms of how these tariffs are being rolled out is really needing the complexity of the health care supply chain. And the concern that we hear from members and that we really put front and center in our own advocacy efforts is what does this mean for the delivery of patient care?

00:13:27:04 - 00:13:54:21
Akin Demehin
What does it mean for our caregivers in health care facilities? Hospitals and health systems are constantly weaving together both domestic and international sources for their drugs, for their medical devices, and for other critical supplies. And we know that even temporary disruptions to the flows of those goods can have significant impacts to how hospitals deliver care. Great example are cancer drugs. 00:13:54:24 - 00:14:20:02
Akin Demehin
Many of those are manufactured in China or rely on a significant number of key starting materials that are manufactured in China or in other locations across the globe. The disruption from tariffs could potentially lead to disruptions in those carefully planned cancer treatments that really rely on careful scheduling. The same thing is true of things like cardiovascular medicines.

00:14:20:04 - 00:14:57:21
Akin Demehin
As you raised at the outset, Tina, we certainly support ongoing efforts to onshore production and really strengthen the domestic supply chain. At the same time, even those medical goods and devices that are manufactured here in the U.S. often draw in content from abroad. Great example is an infusion pump, where even those infusion pumps are manufactured here in the US might have parts from 20 or more different countries, ranging from the aluminum that goes into manufacturing the pole to the computer chips to the plastics.

00:14:57:24 - 00:15:12:17
Akin Demehin
All of that involves a considerable amount of complexity. And switching sourcing and offshoring production really is a long term effort. So we've really tried to elevate those concerns in our work around tariffs.

00:15:12:19 - 00:15:19:09
Tina Freese Decker
So can you tell us what the American Hospital Association is doing to secure exemptions for medical devices and pharmaceuticals?

00:15:19:11 - 00:15:56:23
Akin Demehin
Sure. So early in the rollout of the tariffs from the administration - going back to early February - we actually sent a letter to the president outlining our concerns about the potential impacts of tariffs to the delivery of patient care, to our ability to provide things like personal protective equipment to frontline providers. And we've continued to follow that up with ongoing proactive dialogue with the administration to really focus on advocating for exemptions for pharmaceutical products and for medical devices.

00:15:56:25 - 00:16:27:12
Akin Demehin
Bryan talked about the section 232 investigations. The administration has one ongoing for pharmaceutical products, and had an opportunity for the field to share feedback. And we share our concerns with the administration and continue to ask for exemptions. The other thing that we are trying to do is to really provide the hospital and health system perspective to policymakers, to the media, to the administration.

00:16:27:14 - 00:16:51:22
Akin Demehin
We're in a bit of a unique position versus other kinds of fields where we are large consumers of the goods within the supply chain. Our ability to stockpile any of these supplies is often constrained by just the sheer availability of the supplies. The shelf life for things like pharmaceuticals is finite, so it's not necessarily something that you can just have hanging out on a shelf.

00:16:51:25 - 00:17:20:12
Akin Demehin
There's space that you have to have in order to warehouse some of these materials. And the way that hospitals and health systems are reimbursed means that it's really our members that bear the costs of tariffs. Because our rates are set by government and by contracts in the private sector, the potential cost impacts of tariffs are ones that we really feel quite directly for our members.

00:17:20:14 - 00:17:33:17
Tina Freese Decker
Akin, you answered all of my questions coming through there. That was fantastic, because those are all of the concerns that we have as members and what's going on. Brian, do you think that exemptions are likely knowing this administration?

00:17:33:19 - 00:17:54:18
Brian Pomper, JD
An excellent question I get from many, many clients. And I would go back to what I mentioned earlier. My expectation is that the American economy is going to struggle a bit under the weight of all of the tariffs that the president has imposed in all these ways. And there are more tariffs coming under these section 232 investigations that are currently ongoing.

00:17:54:20 - 00:18:27:09
Brian Pomper, JD
I think that many in Congress, especially on the Republican side, have expressed privately but not publicly concern about the president's strategy with respect to tariffs and how it might impact their constituents. But I think over time, the political and economic pressure is going to force some kind of adjustment in the administration. And I think the most logical pressure valve to be released for the administration is for them to reimpose some type of exclusion process, as we did have in the first administration.

00:18:27:09 - 00:18:33:15
Brian Pomper, JD
So if I'm a betting person, yes, I think we will have some kind of exclusion process.

00:18:33:18 - 00:18:54:27
Tina Freese Decker
We'll come back to see if you're right. And so to close out our conversation today, this has been really helpful, a great history lesson and understanding of what's going on. Brian and Akin, can you share with us what your advice would be for our members? What should we be thinking about doing, planning for, as we think about these tariffs and the impact that they have?

00:18:54:29 - 00:19:13:08
Brian Pomper, JD
Yeah, I always tell clients if something is important to you, important to your bottom line, you need to be vocal about it, and you need to be telling people how these measures are going to impact you. It's hard to argue with the goal, or at least one of the goals the president has of increasing manufacturing employment in the United States.

00:19:13:08 - 00:19:34:21
Brian Pomper, JD
Who doesn't want that? I think where there's debate is how best to achieve that. But I do think it's important for organizations like AHA to go talk to your members, talk to the people who focus on the policy issues, the policy areas that you deal with. Let them know how these tariffs are going to impact you, and ask them to weigh in on your behalf.

00:19:34:21 - 00:19:46:01
Brian Pomper, JD
And just make sure that whatever the administration does, they try to maximize benefit while minimizing harm. So I would just say where there's an opportunity to engage, I encourage the AHA to do so.

00:19:46:04 - 00:19:50:13
Tina Freese Decker
Maximize benefit and minimize harm. Great statement. Akin?

00:19:50:15 - 00:20:20:02
Akin Demehin
You know, Brian's counsel here is extremely wise. I'll just build on it in a couple of ways. One of the things that I know hospitals and health systems are so good at doing is bridging that gap between data and story. And often it is those stories of what's happening on the ground, how the steps that you go through to access supplies to deliver care, how those are affected, and playing that out for what it means for patients.

00:20:20:04 - 00:20:49:15
Akin Demehin
Those are the kinds of stories that I know policymakers respond to. It really makes the issue even more real for them. And as Brian alluded to, raising some of those concerns with policymakers and certainly reaching out to us here at AHA, we can always be strong advocates on your behalf when we have intel and stories, and other information from all of you to help make the case as best we can.

00:20:49:16 - 00:20:58:17
Akin Demehin
So we want to stay connected as we possibly can with all of you going forward so that we can push for those exemptions for pharmaceuticals and medical devices.

00:20:58:19 - 00:21:23:02
Tina Freese Decker
That's wonderful. And your example about the cancer drugs or the smart pump or MRI and how all of those pieces come together is one of those stories that we can talk about and how it impacts us. So Brian and Akin, thank you so much for your time today and sharing in your expertise. I know this is an evolving issue and the AHA will continue to monitor closely and advocate on behalf of our field.

00:21:23:04 - 00:21:29:13
Tina Freese Decker
And thank you to everyone tuning in today. We'll be back next month for another Leadership Dialogue conversation.

00:21:29:15 - 00:21:37:26
Tom Haederle
Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you get your podcasts.

The role of chaplains continues to evolve in health care organizations, with chaplains being integrated into large-scale well-being initiatives. In this conversation, Jason Lesandrini, Ph.D., assistant vice president of Ethics, Advanced Care Planning, Spiritual Health and Language Access Services at Wellstar Health System, and Kelsey White, Ph.D., assistant professor and chaplaincy faculty researcher at the Department of Patient Counseling at Virginia Commonwealth University, discuss real-world examples of how chaplains reduce clinician and patient stress and address emotional and well-being needs in some of the most challenging moments in health care.



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00:00:01:27 - 00:00:24:23
Tom Haederle
Welcome to Advancing Health. Tending to the overall well-being of a patient often has emotional and spiritual dimensions as well as medical. In today's podcast, we hear from two experts about how chaplains are helping people of all backgrounds in the health care setting as part of an interdisciplinary team, making sure care is focused on the whole person.

00:00:24:26 - 00:00:50:06
Elisa Arespacochaga
I'm Elisa Arespacochaga, vice president of clinical affairs and workforce at the AHA. Today, I'm joined by Jason Lesandrini, AVP of Ethics, Advanced Care Planning, Spiritual Health and Language Access Services at Wellstar Health System; and Kelsey White, assistant professor and chaplaincy faculty researcher in the Department of Patient Counseling at Virginia Commonwealth University. And this is a discussion I've been looking forward to for a little while.

00:00:50:06 - 00:01:09:27
Elisa Arespacochaga
We're here to really discuss how they have worked to integrate chaplains into well-being programs in health care, and really make those connections across both their research and their organization. So to start off, Kelsey, why don't you start, just tell us a little bit about the work that you do and who you are.

00:01:09:29 - 00:01:33:07
Kelsey White, Ph.D.
Yeah. Thanks for having me. I'm a professor primarily these days. But my career started out as a board certified chaplain working in outpatient, a very large outpatient center as well as oncology. Fell in love with chaplaincy to the extent that I wanted to figure out how to do research about it. And from there I went to do a Ph.D. and really focus on expanding the research and the integration of chaplains in my efforts.

00:01:33:09 - 00:01:37:27
Elisa Arespacochaga
And I'm guessing that's how you got to meet Jason. Jason, can you tell us a little bit about your work?

00:01:37:29 - 00:02:08:20
Jason Lesandrini. Ph.D.
Thank you. Thank you both for being with me today. So, like you said, I work at Wellstar Health System, which is a large integrated health care system in Georgia. I've been here for about ten years and really my focus on the work I was doing originally when I came was on ethics. That's where my background is. I'm a Ph.D. in healthcare ethics from Duquesne and spent a number of years at another local system doing ethics work and as I got here to Wellstar noticed there was a need, sort of in conversations with the executives to really take spiritual health as a team and have an executive representative.

00:02:08:20 - 00:02:12:23
Jason Lesandrini. Ph.D.
And so I've been doing that eight years now is what we're going on. So I'm really excited for it.

00:02:12:26 - 00:02:24:11
Elisa Arespacochaga
Kelsey, just to level set with our audience. Can you describe a little bit the role of a chaplain within a health care organization? I think everyone may have a little bit of an idea, but not fully understand what that role means today.

00:02:24:13 - 00:02:49:15
Kelsey White, Ph.D.
Yeah, absolutely. So to kind of step back, they aren't just the folks that go in and pray, but really they're members of the interdisciplinary team who really help make sure that the health care that we provide is focused on a whole person. So they typically have a graduate level of education, clinical training, over a year of clinical training typically, board certification or certified eligible.

00:02:49:17 - 00:03:28:08
Kelsey White, Ph.D.
And then they have this expertise to attend to individuals emotional, spiritual and that interpersonal well-being. So they are trained typically to talk to all people, whether it be staff or patients or family members, about spirituality, but not just what we think of as this like religious type of topic when it comes to spirituality. But spirituality really encompasses the way we make meaning of the world around us, how we find purpose and connection, and then to deal with kind of the tough things that happen in our life that make us ask why?

00:03:28:10 - 00:03:36:07
Kelsey White, Ph.D.
And so chaplains are trained to really have those tough questions, but also to really support folks in really difficult situations.

00:03:36:09 - 00:03:57:24
Elisa Arespacochaga
As I usually say, one of the challenges and opportunities in health care is that we are with people at what may be some of the most difficult moments in their lives, and so being able to not only support their physical health and their mental health, but their emotional health and their ability to connect with them and support them as they wrestle with some of those questions I think is key.

00:03:57:27 - 00:04:21:16
Kelsey White, Ph.D.
Yeah. And I also add like because of the extensive training they've had, they're equipped to work with people from all different backgrounds and regardless of faith tradition. And I think they're really touching on these like core existential topics that are just part of everyone's natural being and that when those things are out of whack, they can end up impacting one's health, too.

00:04:21:18 - 00:04:34:09
Elisa Arespacochaga
Jason, how are you actually incorporating this amazing set of skills and resources and humans in your organization into well-being initiatives? And, you know, Kelsey, I'm sure you have ideas as well.

00:04:34:11 - 00:04:59:13
Jason Lesandrini. Ph.D.
Yeah. So it's a great question. Kelsey definitely has a lot to share about this as being a chaplain, not being a chaplain, but leading chaplains. I get to see the great work that they do. And I think here in my own organization, we have a program called CARES. It's an acronym that basically it's a sort of a response system that when sort of some type of critical incident happens, our chaplains are available 24 hours a day, seven days a week, 365 days out of the year.

00:04:59:15 - 00:05:22:24
Jason Lesandrini. Ph.D.
No holidays, no breaks, no nothing. They are there to respond. The chaplain is the first person who gets that call. And the beautiful thing about our chaplaincy program is that our virtual care providers are on the ground, right? We're not in a telecenter responding to our team. We're actually on the ground and can be with another person, which we think is really important to, sort of, staff's overall well-being.

00:05:22:24 - 00:05:41:16
Jason Lesandrini. Ph.D.
Now, how you get in touch with them, of course, is electronically, but it's that physical presence that we think is important. You know, to Kelsey's point earlier about how do you care for this person? We care for them in the moment with them and to be by their side. And so our team, this is one big thing that we've been pushing as our team is there for others when they need them during those critical times.

00:05:41:19 - 00:06:18:02
Kelsey White, Ph.D.
At VCU we do a whole lot of different things. I like to think about them in kind of two buckets. So we've got like chaplain efforts that really focus on in real time reducing stress levels, helping manage distressing situations whether it be debriefing or giving them a moment of respite. So some people have heard of, like tea for the soul or cheek hearts, where chaplains will push them around and offer clinicians these moments to just breathe and to be reminded that they're cared for and that they're supported and that they're not alone.

00:06:18:04 - 00:06:46:12
Kelsey White, Ph.D.
And sometimes that can make a big difference in a busy day. And then there's this other group of ways in which, chaplains, I think can really impact well-being is thinking about a specific way that a chaplain can alter a workflow or a process that really shifts the burden off of other clinicians. So a really concrete example of this is, a program that was actually developed here at VCU called the Family Communication Coordinator.

00:06:46:15 - 00:07:17:23
Kelsey White, Ph.D.
And this intervention is really focused on those individuals that qualify to donate an organ. And so the chaplain comes in and to relieve some of the stress on the nurses and the physicians and the clinical team will facilitate the process between the family and the organ procurement organization. Which really can just, I mean, decrease the stress, decreases role ambiguity and helps kind of minimize all of the things that are that can be exacerbated in those moments.

00:07:17:25 - 00:07:44:01
Elisa Arespacochaga
I think that's so key. One of the challenges we keep seeing broadly in the workforce space is that need to unburden some of our team members from having to do all of the things, and how can we find those roles that and those activities that don't require a physician or a nurse to be doing it, but someone has to be part of the health system and, and be able to provide that support.

00:07:44:01 - 00:07:56:29
Elisa Arespacochaga
So I love the idea of taking advantage of that amazing set of skills and connections and really, bringing them to bear on what has got to be one of the those difficult times.

00:07:57:01 - 00:08:33:03
Kelsey White, Ph.D.
Yeah. And they're actually I talked to some chaplains recently who were part of their organizations efforts to assess for the social determinants of health. And that could be done by a lot of people. There's something about the way in which a chaplain is able to build that trusting relationship that not only helps with a specific process, but it's one less thing that the nurse has to screen for or attend to, but also those chaplains have the skills to get at really sensitive topics for patients and families.

00:08:33:06 - 00:08:47:23
Elisa Arespacochaga
Jason, talk to me a little bit about how you're connecting this great work not only to you make it available to your patients, but to the organization's mission and overall well-being for your team, for those who are doing the caring.

00:08:47:25 - 00:09:11:11
Jason Lesandrini. Ph.D.
Yeah. So here at WellStar, our mission is to enhance the health and well-being of every person we serve. And we're focused on something called People Care, which is about providing care that's unique to whoever. So it's Kelsey care, it's Jason care. It's all of our care. And look, I know this sounds silly, but I can't think of anything more people focused and thinking about how individuals deal with, mind, body and spirit.

00:09:11:13 - 00:09:29:16
Jason Lesandrini. Ph.D.
Right. And thinking about what are those individuals who have expertise in that space, and in some of the spaces that we often forget of to sort of attuned to that. And so while most of our work tends to focus on patients and their families at the bedside, there's also this other side of people care, which is about the people who care for the people care.

00:09:29:19 - 00:09:50:28
Jason Lesandrini. Ph.D.
And so, you know, we need to think a lot broader about this. Kelsey's earlier comments made me think of, you know, something that's really fascinating about working with chaplains. Sometimes it's just about being there. So, yes, the issue might be called up because of, you know, a family or a patient may be having some spiritual distress or something that's going on.

00:09:51:00 - 00:10:10:11
Jason Lesandrini. Ph.D.
But I'll tell you that the beautiful thing is when you just watch it happen, it doesn't have to be anything magical. It's Kelsey as a chaplain coming to my bedside or talking with a patient, a family. And then what do they do? They go out to the nurses station or they see the doctor who's documenting, you know, in the chart or whatever it may be, or the EDS worker and just being with them.

00:10:10:11 - 00:10:27:19
Jason Lesandrini. Ph.D.
I think that means a lot. And so when I think about how we focus on people care here and how we care for the people who care for the people that we care about, you know, that we're trying to tune to. I can't think of anything more connected than sort of the great work that our special care providers do across the entire enterprise.

00:10:27:21 - 00:10:48:22
Elisa Arespacochaga
It's just so heartwarming to see the taking that moment, because, I mean, health care is a hard place to be. It's a hard place to work, but it's one that is so rewarding. And so hearing the opportunity that the chaplains can take to really sort of reground everyone in that work. Kelsey, let me ask you, I've got, sort of two options here.

00:10:48:22 - 00:11:07:19
Elisa Arespacochaga
One share a story of something that surprised you as you've been involving chaplains in this work or -otherwise it may actually be both - advice you'd give to other organizations who are looking to tap into their chaplaincy programs to support well-being. And then, Jason, I'll ask you the same thing.

00:11:07:22 - 00:11:40:07
Kelsey White, Ph.D.
The thing that I think surprises me the most when I have conversations with folks across the country is this level of innovation that chaplains are really living into in these efforts. They recognize the highly specific nature of the stress and distress they see, and can adapt in a way that focuses on their localized contexts. So if there is a certain challenge that is very... perhaps it was a community shooting, right?

00:11:40:11 - 00:12:04:08
Kelsey White, Ph.D.
So the chaplain able to really adapt and address those tensions that are arising right there, and how that affected the clinicians because they're part of the community, too, right? They're not just there at the hospital, but they live there. And then I'd also add just the way in which chaplains care for the employees and the non, like at the outskirts of health care institutions.

00:12:04:08 - 00:12:33:21
Kelsey White, Ph.D.
So there's stories about chaplains caring for security workers, teaching them how to be resilient, teaching them how to cope with intense situations. Or teaching community health workers how to engage in authentic conversation. You know, Jason talked some about just being there. And I really, I would even take it a step further. And there's something about being both physically available and emotionally available that is not unique in our everyday relationships.

00:12:33:23 - 00:13:04:18
Jason Lesandrini. Ph.D.
I think the most surprising thing that I know in the work with chaplains is this misnomer about chaplains coming to pray. So Kelsey talked a lot about this. When I've asked my colleagues across the country about it that's what they tell me, that, you know, well, we call the chaplain to come in and pray. And I just think that selling them short, just really short of the work and scope, you know, we're all trying to work together every day to operate to the fullest extent of our capabilities because everyone in health care needs it.

00:13:04:21 - 00:13:21:24
Jason Lesandrini. Ph.D.
So I think just thinking about chaplains, as folks who come up and pray with people is just way too narrow. They can do that. But man, they can do so much more if we just open the door. You know, I live by this principle about being a helper. I think they're helpers. I think that's what they actually are.

00:13:21:24 - 00:13:44:21
Jason Lesandrini. Ph.D.
And they can help people across the spectrum: the religious, the non-religious, the spiritual, the non-spiritual. My experience has shown me that spiritual care providers are probably some of the best listeners and man, I can tell you this, I need an ear more frequently than I'd like to admit. It's not a judgment, it's not a religious context, it's just a really good listener.

00:13:44:23 - 00:14:04:22
Jason Lesandrini. Ph.D.
Your second point, Elisa, maybe I could just chime in here because I got lots to say. And if people who know me across the country know that I have a hard time being quiet. So I'll say this about advice to other organizations. You know, you'd mentioned that. I think the biggest piece of advice I'd give other folks is please just ask them, that's the biggest piece of advice, is ask them for help.

00:14:04:24 - 00:14:23:10
Jason Lesandrini. Ph.D.
I think that's the biggest problem we have across this country is that spiritual care providers, chaplains, all these folks who sit in this space are not being asked to assist with this work. And wow, if they are, the evidence is just not even you can't doubt it that they can help. But they got to ask. You got to ask them.

00:14:23:10 - 00:14:35:21
Jason Lesandrini. Ph.D.
And we have to, you know, we're doing work on this on the other side is we got to have the chaplains and folks speak up. That's the other piece. You got to speak up. So we need to ask, you got to ask them what's the work that they can do? What can they do? And then hold them accountable for it.

00:14:35:21 - 00:14:45:24
Jason Lesandrini. Ph.D.
Because I think that's part of the value that chaplains can do. The literature is clear, they can help. You got to ask them to do it and then just hold them to it because it will come out, I promise you.

00:14:45:27 - 00:15:10:00
Elisa Arespacochaga
Jason and Kelsey, thank you so much for joining me, sharing a little bit about your world, and hopefully through this podcast, we're sharing with others the opportunity both for chaplains to raise their hands and for those around them to say, hey, you got a moment? Can I bend your ear? Because I think that is something we all need very much to get through health care and to be able to help others.

00:15:10:02 - 00:15:12:01
Elisa Arespacochaga
So thank you again for joining me.

00:15:12:03 - 00:15:13:03
Kelsey White, Ph.D.
Thank you.

00:15:13:06 - 00:15:14:24
Jason Lesandrini. Ph.D.
Thank you.

00:15:14:26 - 00:15:23:07
Tom Haederle
Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify or wherever you get your podcasts.

The role of chaplains continues to evolve in health care organizations, with chaplains being integrated into large-scale well-being initiatives. In this conversation, Jason Lesandrini, Ph.D., assistant vice president of Ethics, Advanced Care Planning, Spiritual Health and Language Access Services at Wellstar Health System, and Kelsey White, Ph.D., assistant professor and chaplaincy faculty researcher at the Department of Patient Counseling at Virginia Commonwealth University, discuss real-world examples of how chaplains reduce clinician and patient stress and address emotional and well-being needs in some of the most challenging moments in health care.


View Transcript

00:00:01:27 - 00:00:24:23
Tom Haederle
Welcome to Advancing Health. Tending to the overall well-being of a patient often has emotional and spiritual dimensions as well as medical. In today's podcast, we hear from two experts about how chaplains are helping people of all backgrounds in the health care setting as part of an interdisciplinary team, making sure care is focused on the whole person.

00:00:24:26 - 00:00:50:06
Elisa Arespacochaga
I'm Elisa Arespacochaga, vice president of clinical affairs and workforce at the AHA. Today, I'm joined by Jason Lesandrini, AVP of Ethics, Advanced Care Planning, Spiritual Health and Language Access Services at Wellstar Health System; and Kelsey White, assistant professor and chaplaincy faculty researcher in the Department of Patient Counseling at Virginia Commonwealth University. And this is a discussion I've been looking forward to for a little while.

00:00:50:06 - 00:01:09:27
Elisa Arespacochaga
We're here to really discuss how they have worked to integrate chaplains into well-being programs in health care, and really make those connections across both their research and their organization. So to start off, Kelsey, why don't you start, just tell us a little bit about the work that you do and who you are.

00:01:09:29 - 00:01:33:07
Kelsey White, Ph.D.
Yeah. Thanks for having me. I'm a professor primarily these days. But my career started out as a board certified chaplain working in outpatient, a very large outpatient center as well as oncology. Fell in love with chaplaincy to the extent that I wanted to figure out how to do research about it. And from there I went to do a Ph.D. and really focus on expanding the research and the integration of chaplains in my efforts.

00:01:33:09 - 00:01:37:27
Elisa Arespacochaga
And I'm guessing that's how you got to meet Jason. Jason, can you tell us a little bit about your work?

00:01:37:29 - 00:02:08:20
Jason Lesandrini. Ph.D.
Thank you. Thank you both for being with me today. So, like you said, I work at Wellstar Health System, which is a large integrated health care system in Georgia. I've been here for about ten years and really my focus on the work I was doing originally when I came was on ethics. That's where my background is. I'm a Ph.D. in healthcare ethics from Duquesne and spent a number of years at another local system doing ethics work and as I got here to Wellstar noticed there was a need, sort of in conversations with the executives to really take spiritual health as a team and have an executive representative.

00:02:08:20 - 00:02:12:23
Jason Lesandrini. Ph.D.
And so I've been doing that eight years now is what we're going on. So I'm really excited for it.

00:02:12:26 - 00:02:24:11
Elisa Arespacochaga
Kelsey, just to level set with our audience. Can you describe a little bit the role of a chaplain within a health care organization? I think everyone may have a little bit of an idea, but not fully understand what that role means today.

00:02:24:13 - 00:02:49:15
Kelsey White, Ph.D.
Yeah, absolutely. So to kind of step back, they aren't just the folks that go in and pray, but really they're members of the interdisciplinary team who really help make sure that the health care that we provide is focused on a whole person. So they typically have a graduate level of education, clinical training, over a year of clinical training typically, board certification or certified eligible.

00:02:49:17 - 00:03:28:08
Kelsey White, Ph.D.
And then they have this expertise to attend to individuals emotional, spiritual and that interpersonal well-being. So they are trained typically to talk to all people, whether it be staff or patients or family members, about spirituality, but not just what we think of as this like religious type of topic when it comes to spirituality. But spirituality really encompasses the way we make meaning of the world around us, how we find purpose and connection, and then to deal with kind of the tough things that happen in our life that make us ask why?

00:03:28:10 - 00:03:36:07
Kelsey White, Ph.D.
And so chaplains are trained to really have those tough questions, but also to really support folks in really difficult situations.

00:03:36:09 - 00:03:57:24
Elisa Arespacochaga
As I usually say, one of the challenges and opportunities in health care is that we are with people at what may be some of the most difficult moments in their lives, and so being able to not only support their physical health and their mental health, but their emotional health and their ability to connect with them and support them as they wrestle with some of those questions I think is key.

00:03:57:27 - 00:04:21:16
Kelsey White, Ph.D.
Yeah. And I also add like because of the extensive training they've had, they're equipped to work with people from all different backgrounds and regardless of faith tradition. And I think they're really touching on these like core existential topics that are just part of everyone's natural being and that when those things are out of whack, they can end up impacting one's health, too.

00:04:21:18 - 00:04:34:09
Elisa Arespacochaga
Jason, how are you actually incorporating this amazing set of skills and resources and humans in your organization into well-being initiatives? And, you know, Kelsey, I'm sure you have ideas as well.

00:04:34:11 - 00:04:59:13
Jason Lesandrini. Ph.D.
Yeah. So it's a great question. Kelsey definitely has a lot to share about this as being a chaplain, not being a chaplain, but leading chaplains. I get to see the great work that they do. And I think here in my own organization, we have a program called CARES. It's an acronym that basically it's a sort of a response system that when sort of some type of critical incident happens, our chaplains are available 24 hours a day, seven days a week, 365 days out of the year.

00:04:59:15 - 00:05:22:24
Jason Lesandrini. Ph.D.
No holidays, no breaks, no nothing. They are there to respond. The chaplain is the first person who gets that call. And the beautiful thing about our chaplaincy program is that our virtual care providers are on the ground, right? We're not in a telecenter responding to our team. We're actually on the ground and can be with another person, which we think is really important to, sort of, staff's overall well-being.

00:05:22:24 - 00:05:41:16
Jason Lesandrini. Ph.D.
Now, how you get in touch with them, of course, is electronically, but it's that physical presence that we think is important. You know, to Kelsey's point earlier about how do you care for this person? We care for them in the moment with them and to be by their side. And so our team, this is one big thing that we've been pushing as our team is there for others when they need them during those critical times.

00:05:41:19 - 00:06:18:02
Kelsey White, Ph.D.
At VCU we do a whole lot of different things. I like to think about them in kind of two buckets. So we've got like chaplain efforts that really focus on in real time reducing stress levels, helping manage distressing situations whether it be debriefing or giving them a moment of respite. So some people have heard of, like tea for the soul or cheek hearts, where chaplains will push them around and offer clinicians these moments to just breathe and to be reminded that they're cared for and that they're supported and that they're not alone.

00:06:18:04 - 00:06:46:12
Kelsey White, Ph.D.
And sometimes that can make a big difference in a busy day. And then there's this other group of ways in which, chaplains, I think can really impact well-being is thinking about a specific way that a chaplain can alter a workflow or a process that really shifts the burden off of other clinicians. So a really concrete example of this is, a program that was actually developed here at VCU called the Family Communication Coordinator.

00:06:46:15 - 00:07:17:23
Kelsey White, Ph.D.
And this intervention is really focused on those individuals that qualify to donate an organ. And so the chaplain comes in and to relieve some of the stress on the nurses and the physicians and the clinical team will facilitate the process between the family and the organ procurement organization. Which really can just, I mean, decrease the stress, decreases role ambiguity and helps kind of minimize all of the things that are that can be exacerbated in those moments.

00:07:17:25 - 00:07:44:01
Elisa Arespacochaga
I think that's so key. One of the challenges we keep seeing broadly in the workforce space is that need to unburden some of our team members from having to do all of the things, and how can we find those roles that and those activities that don't require a physician or a nurse to be doing it, but someone has to be part of the health system and, and be able to provide that support.

00:07:44:01 - 00:07:56:29
Elisa Arespacochaga
So I love the idea of taking advantage of that amazing set of skills and connections and really, bringing them to bear on what has got to be one of the those difficult times.

00:07:57:01 - 00:08:33:03
Kelsey White, Ph.D.
Yeah. And they're actually I talked to some chaplains recently who were part of their organizations efforts to assess for the social determinants of health. And that could be done by a lot of people. There's something about the way in which a chaplain is able to build that trusting relationship that not only helps with a specific process, but it's one less thing that the nurse has to screen for or attend to, but also those chaplains have the skills to get at really sensitive topics for patients and families.

00:08:33:06 - 00:08:47:23
Elisa Arespacochaga
Jason, talk to me a little bit about how you're connecting this great work not only to you make it available to your patients, but to the organization's mission and overall well-being for your team, for those who are doing the caring.

00:08:47:25 - 00:09:11:11
Jason Lesandrini. Ph.D.
Yeah. So here at WellStar, our mission is to enhance the health and well-being of every person we serve. And we're focused on something called People Care, which is about providing care that's unique to whoever. So it's Kelsey care, it's Jason care. It's all of our care. And look, I know this sounds silly, but I can't think of anything more people focused and thinking about how individuals deal with, mind, body and spirit.

00:09:11:13 - 00:09:29:16
Jason Lesandrini. Ph.D.
Right. And thinking about what are those individuals who have expertise in that space, and in some of the spaces that we often forget of to sort of attuned to that. And so while most of our work tends to focus on patients and their families at the bedside, there's also this other side of people care, which is about the people who care for the people care.

00:09:29:19 - 00:09:50:28
Jason Lesandrini. Ph.D.
And so, you know, we need to think a lot broader about this. Kelsey's earlier comments made me think of, you know, something that's really fascinating about working with chaplains. Sometimes it's just about being there. So, yes, the issue might be called up because of, you know, a family or a patient may be having some spiritual distress or something that's going on.

00:09:51:00 - 00:10:10:11
Jason Lesandrini. Ph.D.
But I'll tell you that the beautiful thing is when you just watch it happen, it doesn't have to be anything magical. It's Kelsey as a chaplain coming to my bedside or talking with a patient, a family. And then what do they do? They go out to the nurses station or they see the doctor who's documenting, you know, in the chart or whatever it may be, or the EDS worker and just being with them.

00:10:10:11 - 00:10:27:19
Jason Lesandrini. Ph.D.
I think that means a lot. And so when I think about how we focus on people care here and how we care for the people who care for the people that we care about, you know, that we're trying to tune to. I can't think of anything more connected than sort of the great work that our special care providers do across the entire enterprise.

00:10:27:21 - 00:10:48:22
Elisa Arespacochaga
It's just so heartwarming to see the taking that moment, because, I mean, health care is a hard place to be. It's a hard place to work, but it's one that is so rewarding. And so hearing the opportunity that the chaplains can take to really sort of reground everyone in that work. Kelsey, let me ask you, I've got, sort of two options here.

00:10:48:22 - 00:11:07:19
Elisa Arespacochaga
One share a story of something that surprised you as you've been involving chaplains in this work or -otherwise it may actually be both - advice you'd give to other organizations who are looking to tap into their chaplaincy programs to support well-being. And then, Jason, I'll ask you the same thing.

00:11:07:22 - 00:11:40:07
Kelsey White, Ph.D.
The thing that I think surprises me the most when I have conversations with folks across the country is this level of innovation that chaplains are really living into in these efforts. They recognize the highly specific nature of the stress and distress they see, and can adapt in a way that focuses on their localized contexts. So if there is a certain challenge that is very... perhaps it was a community shooting, right?

00:11:40:11 - 00:12:04:08
Kelsey White, Ph.D.
So the chaplain able to really adapt and address those tensions that are arising right there, and how that affected the clinicians because they're part of the community, too, right? They're not just there at the hospital, but they live there. And then I'd also add just the way in which chaplains care for the employees and the non, like at the outskirts of health care institutions.

00:12:04:08 - 00:12:33:21
Kelsey White, Ph.D.
So there's stories about chaplains caring for security workers, teaching them how to be resilient, teaching them how to cope with intense situations. Or teaching community health workers how to engage in authentic conversation. You know, Jason talked some about just being there. And I really, I would even take it a step further. And there's something about being both physically available and emotionally available that is not unique in our everyday relationships.

00:12:33:23 - 00:13:04:18
Jason Lesandrini. Ph.D.
I think the most surprising thing that I know in the work with chaplains is this misnomer about chaplains coming to pray. So Kelsey talked a lot about this. When I've asked my colleagues across the country about it that's what they tell me, that, you know, well, we call the chaplain to come in and pray. And I just think that selling them short, just really short of the work and scope, you know, we're all trying to work together every day to operate to the fullest extent of our capabilities because everyone in health care needs it.

00:13:04:21 - 00:13:21:24
Jason Lesandrini. Ph.D.
So I think just thinking about chaplains, as folks who come up and pray with people is just way too narrow. They can do that. But man, they can do so much more if we just open the door. You know, I live by this principle about being a helper. I think they're helpers. I think that's what they actually are.

00:13:21:24 - 00:13:44:21
Jason Lesandrini. Ph.D.
And they can help people across the spectrum: the religious, the non-religious, the spiritual, the non-spiritual. My experience has shown me that spiritual care providers are probably some of the best listeners and man, I can tell you this, I need an ear more frequently than I'd like to admit. It's not a judgment, it's not a religious context, it's just a really good listener.

00:13:44:23 - 00:14:04:22
Jason Lesandrini. Ph.D.
Your second point, Elisa, maybe I could just chime in here because I got lots to say. And if people who know me across the country know that I have a hard time being quiet. So I'll say this about advice to other organizations. You know, you'd mentioned that. I think the biggest piece of advice I'd give other folks is please just ask them, that's the biggest piece of advice, is ask them for help.

00:14:04:24 - 00:14:23:10
Jason Lesandrini. Ph.D.
I think that's the biggest problem we have across this country is that spiritual care providers, chaplains, all these folks who sit in this space are not being asked to assist with this work. And wow, if they are, the evidence is just not even you can't doubt it that they can help. But they got to ask. You got to ask them.

00:14:23:10 - 00:14:35:21
Jason Lesandrini. Ph.D.
And we have to, you know, we're doing work on this on the other side is we got to have the chaplains and folks speak up. That's the other piece. You got to speak up. So we need to ask, you got to ask them what's the work that they can do? What can they do? And then hold them accountable for it.

00:14:35:21 - 00:14:45:24
Jason Lesandrini. Ph.D.
Because I think that's part of the value that chaplains can do. The literature is clear, they can help. You got to ask them to do it and then just hold them to it because it will come out, I promise you.

00:14:45:27 - 00:15:10:00
Elisa Arespacochaga
Jason and Kelsey, thank you so much for joining me, sharing a little bit about your world, and hopefully through this podcast, we're sharing with others the opportunity both for chaplains to raise their hands and for those around them to say, hey, you got a moment? Can I bend your ear? Because I think that is something we all need very much to get through health care and to be able to help others.

00:15:10:02 - 00:15:12:01
Elisa Arespacochaga
So thank you again for joining me.

00:15:12:03 - 00:15:13:03
Kelsey White, Ph.D.
Thank you.

00:15:13:06 - 00:15:14:24
Jason Lesandrini. Ph.D.
Thank you.

00:15:14:26 - 00:15:23:07
Tom Haederle
Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify or wherever you get your podcasts.

Mental health and substance use disorders in older adults are frequently underdiagnosed and underserved. In this conversation, Zaira Khalid, M.D., senior staff geriatric psychiatrist at Henry Ford Behavioral Health Hospital, discusses the unique physical, emotional, and social needs of patients over 65, the hospital's compassionate and multi-disciplinary approach to whole-person care, and how to recognize the silent struggles of older loved ones and provide support.


View Transcript

00:00:01:02 - 00:00:27:03
Tom Haederle
Welcome to Advancing Health. Experts say mental health issues and substance use disorders in people over age 65 is underreported, under-diagnosed and deserves much more attention than it gets. In today's podcast, we learn more about how the brand new Henry Ford Behavioral Health Hospital created a designated unit dedicated to older adults to help focus on their behavioral health needs.

00:00:27:05 - 00:00:55:24
Rebecca Chickey
Hello, my name is Rebecca Chickey and I am the senior director of behavioral health for the American Hospital Association. And it's my honor to be joined today by Dr. Zaira Khalid, who is the senior staff geriatric psychiatrist at Henry Ford Behavioral Health Hospital, which is located in West Bloomfield, Michigan. Today, our discussion is entitled Improving Behavioral Health for Older Adults: Lessons from Henry Ford Health.

00:00:55:26 - 00:01:25:08
Rebecca Chickey
Thank you so much for being here with us today. What I'd like the listeners to learn and hear first from you is what is the situation? What's the prevalence of psychiatric, or substance use disorders in individuals who are 65 and older? And what are the perhaps unique circumstances that older adults may experience that may drive conditions such as depression or anxiety?

00:01:25:10 - 00:01:50:15
Zaira Khalid, MD
Rebecca, thank you for having me. Thank you for shedding light on this very, very important topic that I think doesn't get enough attention and should be getting much much more attention just because of the need that there is. So in terms of mental health and substance use disorder treatment, it is definitely underreported and underdiagnosed in our elderly patients.

00:01:50:17 - 00:02:25:15
Zaira Khalid, MD
Having said that, the numbers are still very high. So, patients who we look at that may be, let's say admitted to the hospital with medical concerns and have medical comorbidities. Their prevalence of having psychiatric disorders is going to be anywhere between 40 to 50%. That's very, very high. Substance use disorders in the elderly...I believe the last time I saw a good study was in 2022. Eleven in 60 adults, older adults, had a substance use problem.

00:02:25:17 - 00:02:55:00
Zaira Khalid, MD
And that's only those that are being diagnosed. You know, I can tell you from personal experience, it's a lot higher than that. We just don't recognize it. So a lot of our elderly are struggling, not getting the help they need, not seeking the help they need due to various factors. But what leads them to where they are with their mental health and where they are with their psychiatric health are that they're a unique population, they go through stressors that the majority of the other population doesn't.

00:02:55:02 - 00:03:20:23
Zaira Khalid, MD
They're at a stage in life where they are losing their loved ones around them. They're losing their friends that they've had their entire life. They are retiring from their jobs, which is what gave them meaning in their life. Their kids are moved out of the home, busy with their lives. That was a huge part of their life that gave them meaning - parenting, raising their kids.

00:03:20:25 - 00:03:54:29
Zaira Khalid, MD
They're now sometimes, most of the time, having to give up their homes, and they're moving into assisted living or nursing homes. And it's a completely different environment, completely different level of independence. They're not driving anymore. So all of those things put together, I think, would be stressful for any one of us. And once you add on medical problems like not being able to walk as well, having diabetes, possibly a stroke, it just leads to sort of a concoction of items that's going to lead to poor outcomes

00:03:54:29 - 00:03:56:18
Zaira Khalid, MD
if not intervened.

00:03:56:21 - 00:04:23:18
Rebecca Chickey
Absolutely. I saw my own mother go through this, and now my husband's parents have done exactly what you've described. They've moved into an assisted living facility. My father in law is now 94 and wheelchair bound. And my mother in law is younger and still active. And so there's also that sort of strain. Luckily, they do still have friends that are their age that are in that same living facility

00:04:23:19 - 00:04:31:00
Rebecca Chickey
so that's helping offset. But, but it doesn't eliminate all the other challenges that you described.

00:04:31:02 - 00:04:34:27
Zaira Khalid, MD
Yeah. Social isolation is very real and very dangerous.

00:04:34:29 - 00:04:54:22
Rebecca Chickey
Absolutely. So tell me, in the design and the development of the new Henry Ford Behavioral Health Hospital, what did you do to better meet and accommodate the needs of the older adult population? Both perhaps from a physical design, but, additionally, from a treatment design. What's your approach?

00:04:54:25 - 00:05:20:29
Zaira Khalid, MD
Well, we wanted to make sure we had a designated spot and a separate unit, a physically separate unit that was dedicated to older adults so we could focus on the design being different and accommodate all their needs. Simple things like having handrails on the walls in the hallways so that they were able to hold them and walk, which, you know, is not something that you commonly see in an inpatient psychiatric hospital.

00:05:21:01 - 00:05:48:14
Zaira Khalid, MD
Having a courtyard outside that allows for more relaxation. It's surrounded by trees. There's benches, sunlight. Which is very different than some of the other courtyards we may have for a younger population where they we want them to be a little bit more active. So they've got basketball hoops and such. Things like having call lights. So, a psychiatric hospital, generally we don't have call lights because it can be a safety measure.

00:05:48:17 - 00:06:06:25
Zaira Khalid, MD
We don't want to have a lot of cords and strings. But for our geriatric unit, we wanted to make sure we have those in case there's a fall while they're using the restroom. We have more bathrooms on this unit that are ADA accessible and have shower chairs so they're able to sit and take a shower with handheld showers so they don't have to stand for too long.

00:06:07:02 - 00:06:29:17
Zaira Khalid, MD
Those would be kind of some of the design, major design elements that we've tapped into account. And the other was really having staff that has been trained and experienced in dealing with this population and knows what to look for. And it's not just about the treatment they get here, but also what we set them up with once they leave here and staff that has the knowledge of that.

00:06:29:17 - 00:06:51:19
Zaira Khalid, MD
So how do we set them up with resources that is going to keep them involved in the community, keep them active? And how do we give them tools that they can learn here and continue to utilize outside of here? So that's a social worker that is well versed in some of the resources we have here. The PACE program, which is designed for the elderly, day programs for the elderly.

00:06:51:21 - 00:07:18:22
Zaira Khalid, MD
We've got activity therapy that is used to doing activities that, you know, may be designed for those with less cognitive reserve, and sometimes it may just be as simple as musical instruments because that's the cognitive capacity we have. We had exercise equipment that some of the activity therapists can bring on to the unit and teach them how to do exercises, just, you know, sitting in the dayroom.

00:07:18:25 - 00:07:36:13
Zaira Khalid, MD
It's something that they can translate into their own living rooms when they get discharged. So we really wanted to make sure that the staff is able to identify those needs in these patients and help them teach some of the skills that they can also translate outside of here, because this is just a week of their life or two weeks of their life.

00:07:36:16 - 00:08:07:02
Rebecca Chickey
I had a thought while you were describing all the talents of the staff that you've recruited and wondering - I'm kind of leading the jury here. Also, staff who care and who look forward to working with individuals who are in perhaps their last decades of life. And it's been my experience working in health care for over 30 years now, that there's often less of a shortage for people to work in the labor and delivery unit.

00:08:07:09 - 00:08:20:28
Rebecca Chickey
They want to see the new life come forward. They want to work with the babies and the new moms. But geriatric care has had its own challenges. So has that been something too, that you've focused in on to find those people with that passion?

00:08:21:00 - 00:08:41:03
Zaira Khalid, MD
100%. So everyone that works on the geriatric unit, the staff that has always voiced that they want to work on the geriatric unit and always has in the past. So our social worker has been in geriatrics for a long time. Our activity therapist has been in geriatrics for a long time. So I mean, I love working with the older adults, it's all I do.

00:08:41:05 - 00:09:00:12
Zaira Khalid, MD
So all of us share that passion and I think that's why we work so well as a team. I think that's why our patients can see that when they're here and getting the care that they want. So for sure, I think passion has a lot to with it. It's not a population that most people choose to work with or want to work with. Something

00:09:00:12 - 00:09:11:17
Zaira Khalid, MD
I've never understood why - I think it's the absolute best population, the sweetest population, and the most rewarding population you could work with. But the passion of the team is definitely there.

00:09:11:20 - 00:09:34:20
Rebecca Chickey
Wonderful. I think another, not to say that that what I'm about to say doesn't exist in individuals who are under the age of 65, but often individuals who are 65 or older may have physical illnesses as well. Their diabetes may have gotten to a certain stage or their congestive heart failure. So how do you integrate physical and behavioral health?

00:09:34:22 - 00:09:59:07
Zaira Khalid, MD
It's a wonderful question. So one of the things that I'm very passionate about is cut down their meds. A huge problem we have in our geriatric population is poly-pharmacy, meaning they see multiple doctors because they need to. And there's a lot of multiple medications being put in. And sometimes they interact. They cause side effects. Then medications are prescribed to counter those side effects.

00:09:59:07 - 00:10:25:25
Zaira Khalid, MD
And this is a population very sensitive to that. So we have a fantastic family medicine team that we work with very closely. They're in-house seven days a week. A wonderful pharmacist who helps us. And we really try to treat the patient as a whole. So for example, let's say someone gets admitted for uncontrolled anxiety and they've also got diabetes.

00:10:25:27 - 00:10:51:27
Zaira Khalid, MD
My first approach is not to go ahead and prescribe them something for anxiety. It's to look at their blood sugars, because we know fluctuations in blood sugars caused anxiety, geriatric or not. It's just it's much more prevalent in geriatrics because they're more sensitive to blood sugar fluctuations. So my first thing is let me work with my family medicine counterpart and let's get these blood sugars under control.

00:10:51:29 - 00:11:13:17
Zaira Khalid, MD
And if we're still seeing the anxiety, then yes, we will intervene with something that is safe, doesn't interfere with their diabetes medicines, their heart medicines, and try to treat those. Working with nutrition, who's here and making sure that these patients have the adequate diet, have the adequate protein levels in order to gain some strength back that they might have lost.

00:11:13:19 - 00:11:21:24
Zaira Khalid, MD
So putting all those teams together and really having that multidisciplinary approach to patient care, I think is what works really well.

00:11:21:27 - 00:11:33:22
Rebecca Chickey
Yeah. Whole person care. Who knew? The brain is connected to the rest of the body. Do you have a story you'd like to share for the listeners? A success story when you've seen this approach be used?

00:11:33:25 - 00:11:55:06
Zaira Khalid, MD
Yes. Actually, the diabetes medication, a story I just example I shared with you was a real life patient. So, I mean, these are all sort of lessons learned, and educating families on how important, you know, managing their blood sugars are. We see this day and night. Another very common thing that I see a lot of times is the sleep.

00:11:55:08 - 00:12:15:20
Zaira Khalid, MD
You know, a lot of our elderly have trouble sleeping. That leads to irritability the next day. That may lead to behaviors like agitation in a nursing home, or they're coming in because they might have hurt someone in a nursing home. And when we really kind of think back and look back into it, one of the biggest things is sleep.

00:12:15:20 - 00:12:36:19
Zaira Khalid, MD
It's not that they are agitated because they have bipolar disorder or they have something else going on. It's sleep and having to target that. And once they've gotten a good night's rest for a few nights, they're a completely different person. And I think we can all relate to that. I mean that nobody does well without sleep, but these patients and their brains are much more sensitive to that.

00:12:36:21 - 00:13:10:18
Rebecca Chickey
Absolutely. So I have a couple more questions before we wrap up. The first is if one of the listeners is thinking about creating such a program as yours in their own organization, whether it's in a freestanding psychiatric hospital like yours, or they're going to try to adapt it inside a general acute care hospital, do you have maybe 2 or 3 things that you think you did as you were planning for this that really provided the successful foundation that you're operating from now?

00:13:10:21 - 00:13:37:06
Zaira Khalid, MD
So I think number one is what you touched on earlier, having staff that is passionate about this population. It is not an easy population. There's a lot of medications, there's a lot of social factors that are involved. I think one of the other key elements is collaborating with your community resources. We can only do so much. They are going back into the community, and they're going to need those resources.

00:13:37:13 - 00:14:06:25
Zaira Khalid, MD
So knowing what those resources are, knowing how to refer patients to those resources is going to be extremely, extremely important. Those are two of the biggest things I think that leads to success when treating geriatric patients. And then having a collaborating counterpart that is going to be medicine, because these patients have significant comorbidities that you're going to need the help of your family medicine colleagues, or your internal medicine colleagues.

00:14:06:27 - 00:14:13:07
Zaira Khalid, MD
I think if you can work together as a team with them, you can really, really help these patients significantly.

00:14:13:09 - 00:14:33:27
Rebecca Chickey
Well, I'm so inspired. If I had the capability to go start one of these programs, I think I would do it right now. But, I don't. Thankfully, we have professionals like you and the wonderful team at Henry Ford Health. My last question to you is, do you have words of inspiration or a call to action that you'd like to share with the listeners of this podcast?

00:14:33:29 - 00:14:56:16
Zaira Khalid, MD
Sure. I think Call to Action, for me, the biggest thing would be check in on your older loved ones, please. I think a lot of them are part of a generation that doesn't talk about mental health. They're from a generation that did not necessarily believe in mental health. And, had the mindset of just keep pushing and it'll get better.

00:14:56:16 - 00:15:22:08
Zaira Khalid, MD
Just keep going and you'll get better. And sometimes it doesn't. Check in on them. Also, please keep a close eye on them for any substance use. We continue to see a rise in substance use in our elderly. It's really leading to a lot of other complications as well. So, you know, I'll give you an example. For example, if a grandmother falls down the stairs, our first instinct is she's old, she tripped and she fell.

00:15:22:10 - 00:15:46:18
Zaira Khalid, MD
We don't ever test her, or very rarely do we test her for alcohol. Was she intoxicated? Is that why she fell? It's not our first thought. So please look at those things. Look at their safety in their home. See if they're involved in the community or if they're spending all their weeks in their apartment. Get them involved volunteering at the library, community center.

00:15:46:25 - 00:15:55:23
Zaira Khalid, MD
Day programs, whatever it may be. Giving them a purpose, giving them a routine can be so, so beneficial for them.

00:15:55:25 - 00:16:06:13
Rebecca Chickey
That's wonderful and exceptional. And thank you so much for your willingness to share your passion, your time, your expertise and to inspire others on this really important journey.

00:16:06:16 - 00:16:14:27
Tom Haederle
Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you get your podcasts.

May 7 is World Maternal Mental Health Day. In this conversation, Women & Infants Hospital's Shannon Sullivan, president and chief operating officer, and Caron Zlotnick, Ph.D., director of behavioral medicine research, discuss the stigma surrounding maternal mental health, the challenges new mothers face, and the innovative programs that are having success in maternal well-being and postpartum depression prevention.



 

View Transcript

00:00:00:29 - 00:00:23:14
Tom Haederle
Welcome to Advancing Health. The perinatal period is a delicate time for a new mom's mental health. In fact, 1 in 4 moms experiences perinatal depression and anxiety. Coming up, a look into how a leading specialty hospital for women and newborns developed a program that helps prevent perinatal depression.

00:00:23:16 - 00:00:44:29
Julia Resnick
Hi everyone. I'm Julia Resnick, director of strategic initiatives at the American Hospital Association. I am so pleased to be here today to talk with all of you about perinatal depression. I'm joined by two experts from Women & Infants Hospital of Rhode Island. We have Shannon Sullivan, who is the president and chief operating officer, joined by Dr. Caron Zlotnick, who's the director of behavioral medicine research.

00:00:45:01 - 00:00:49:04
Julia Resnick
Shannon, Dr. Zlotnick, so happy to be here with you all today.

00:00:49:06 - 00:00:50:04
Shannon Sullivan
Thank you. Julia.

00:00:50:05 - 00:00:51:12
Caron Zlotnick, Ph.D.
Thank you for having us.

00:00:51:16 - 00:01:02:02
Julia Resnick
So let's dive right in. Shannon, I want to start with you. Can you start with some background on your hospital and your community?

00:01:02:04 - 00:01:37:21
Shannon Sullivan
Sure. Absolutely. So Women & Infants is one of the largest freestanding women's health hospitals in the country, exclusively dedicated to serving women and their families. We do about 8,700 deliveries annually. We have an 82 single bed level, 3 to 4 NICU with about 1,100 discharges annually. We have a comprehend of women's medicine program that includes an inpatient unit, GI, OB medicine, endocrinology, basically anything that cares for women during the course of their lifetime.

00:01:37:24 - 00:01:58:23
Shannon Sullivan
We are also the only OB hospital in the region that is an obstetrical tertiary care hospital. Plus, we have one of the largest NICUs in New England and actually on the East coast. So we care only for women here, only for women and their infants. And we feel really strongly about their care being really high quality.

00:01:58:25 - 00:02:16:09
Julia Resnick
That's amazing. And I love that whole life cycle from when they're young until when they're much older. And for this podcast, we're really focusing on your hospital's pregnancy and postpartum care. So how are you thinking about that whole continuum and making sure that that care extends to women after they give birth?

00:02:16:11 - 00:02:40:10
Shannon Sullivan
You know, I think it's important to note that even though I'm the president and chief operating officer now, my background is I'm a perinatal social worker. I've a master's in social work and I practiced in this setting for about ten years before I got into leadership. And so I can tell you, we're particularly dedicated to the pregnant and postpartum care, especially the mental health needs of women across the state.

00:02:40:13 - 00:03:12:03
Shannon Sullivan
And so, you know, currently, when you look at morbidity and mortality across the United States in the pregnancy and postpartum period, suicide and overdose are climbing higher in that list, and mark two of the top ten reasons that women get sick and die during their pregnancy or one year postpartum. It's a particularly delicate time for women and their families, and that's underscored not just by the data and the research but a lot of the anecdotal stories that you'll hear, you know, across news outlets.

00:03:12:03 - 00:03:38:12
Shannon Sullivan
And so it's incredibly important for us, being that we are a women's hospital, being the types of patients that we care for, that like I said, come from a wide variety of backgrounds. And given what we know about women in their pregnancy and postpartum period and what's happening nationally. And so there are not ever enough resources to care for women during this particularly delicate time during their life.

00:03:38:14 - 00:03:47:26
Shannon Sullivan
And so we've really spent a lot of time in the last 25 years investing both in the research and in the care of women.

00:03:47:28 - 00:04:04:27
Julia Resnick
I think what your hospital is doing is so important because it connects the research in this space with the care. So, Dr. Slotnick, you're an expert in this space. What were you seeing that helped, you know, it was so important for your hospital to do more around postpartum depression care?

00:04:04:29 - 00:04:34:22
Caron Zlotnick, Ph.D.
Well, my expertise and focus is preventing postpartum depression. When I first started at Women & Infants Hospital, which was, many, many moons ago, you know, Women & Infants has a large ObGyn clinic. The majority of their perinatal patients are on Medicaid. And this is a very high risk group of women who are at risk for postpartum depression.

00:04:34:24 - 00:05:01:08
Caron Zlotnick, Ph.D.
When I started at Women & Infants Hospital as a clinical psychologist, I treated many of these perinatal patients with mental health issues. So I heard firsthand the struggles of these patients with mental health issues. You know, we know society  - you could even look on Facebook - tells us that having a baby is the happiest time of your life.

00:05:01:10 - 00:05:20:00
Caron Zlotnick, Ph.D.
And, these patients really experienced a lot of stigma and shame around their mental health issues. You know, that got me thinking that, you know, screening and treatment is very important but prevention is better and more cost effective.

00:05:20:06 - 00:05:23:11
Julia Resnick
So talk to me more about that. What does prevention look like?

00:05:23:13 - 00:05:52:27
Caron Zlotnick, Ph.D.
Well, there's no proven or consistent way to predict who might be at risk for postpartum depression. You know, it's probably more cost effective to offer a prevention intervention like program to prevent postpartum depression to every pregnant woman rather than guess who may benefit from the program. So, the Rose program: Reach out, stay strong,

00:05:52:29 - 00:06:21:29
Caron Zlotnick, Ph.D.
essential for mothers with infants. So the overall aim of ROSE is to reduce suffering and increase joy for as many new mothers with an infant as possible during a time when which can be very stressful and lonely. The Rose program is administered during pregnancy, usually in small groups consisting of four sessions during pregnancy and a postpartum check-in post delivery.

00:06:22:01 - 00:06:54:22
Caron Zlotnick, Ph.D.
The ROSE program tries to focus on those risk factors that fall postpartum depression that are amenable to change. So the session topics focus on improving relationships and support system, effective strategies to communicate, like how to say no, how to ask for help. Very important in the postpartum period. Self-care strategies, ensuring that new moms have me time, that they don't get depleted. And goal setting.

00:06:54:25 - 00:07:27:17
Caron Zlotnick, Ph.D.
We also provide information on different types of stresses that can occur in the postpartum periods, you know, such as baby blues and what is involved with postpartum depression and how to identify it, we try to destigmatize it. It is a common struggle for many postpartum women. You know, 1 in 7 experience full-blown postpartum depression. We tell them how and where to reach out for help.

00:07:27:19 - 00:07:53:28
Caron Zlotnick, Ph.D.
To accompany our sessions, we have a patient workbook, which is available in English and Spanish. We did a very large implementation study in which we had 98 sites across the country, delivering Rose. So some sites delivered Rose virtually, others in person. Now, what is important with delivering Rose is that you don't need mental health expertise.

00:07:54:00 - 00:08:27:17
Caron Zlotnick, Ph.D.
So we had the full spectrum of people delivering Rose: clinic nurses, doulas, medical assistance navigators, community health workers, and actually mental health providers. And the training for those who want to deliver Rose is relatively an easy process. The ROSE website, which is hosted by Women & Infants, has all the training intervention materials. The training videos, as I mentioned before, the patient workbook.

00:08:27:19 - 00:08:38:08
Caron Zlotnick, Ph.D.
And Rose itself is highly scripted. So there's a scripted manual there. We have slides for virtual delivery and all free of cost.

00:08:38:11 - 00:09:01:27
Julia Resnick
That's amazing. And I think just having this publicly available is so hugely important. And also there are so many communities that don't have enough mental health providers that it's really powerful that you can be a lay provider or just a medical provider. I want to pivot slightly. I know that your hospital is doing work in perinatal depression and supporting postpartum women in their families beyond the Rose program.

00:09:01:29 - 00:09:05:20
Julia Resnick
Shannon, can you talk a little bit about what else is going on?

00:09:05:22 - 00:09:44:01
Shannon Sullivan
One of our more proud moments is how dedicated this organization has been to the totality of care of women. Not just their medical care, their psychological care, their socioeconomic care, their social determinants care. And really making sure that they support the whole woman in their family, for many decades now. And that is mostly our premier program, the one that, you know, Dr. Zlotnickwas just talking about, that she had started in is our day hospital program and our partial hospitalization program, which opened 25 years ago.

00:09:44:02 - 00:10:14:09
Shannon Sullivan
It was revolutionary at the time. I would argue it's still revolutionary today. It was a program for assessment and then care of pregnant and postpartum women with perinatal and postpartum depression. And what was so revolutionary about it is it was a program that allowed women to get that intensive outpatient care. So coming every day, but with their baby. Oftentimes you would find women were separated during treatment from their children.

00:10:14:09 - 00:10:42:01
Shannon Sullivan
And then, you know, psychiatrists, psychologists, social workers couldn't really assess bonding. They couldn't really assess how women were doing and caring for their infants as well, as it didn't allow women more time to be able to bond under the professional treatment that they received. So that was opened late 90s, early 2000s and still remains actually one of the only in the country and cares for a wide variety of women, really across the region.

00:10:42:03 - 00:11:04:09
Shannon Sullivan
And since that time, more recently, we've increased the amount of women and the types of care that we're providing. So it's no longer, you know, postpartum and perinatal anxiety and depression. We also have an OCD track. We found there's a higher prevalence, especially for women who've previously experienced obsessive compulsive disorder in the postpartum period. That can be a really difficult time.

00:11:04:11 - 00:11:28:13
Shannon Sullivan
So we've opened an OCD track to the partial hospitalization program, and most recently, within the last six months, we've reopened a substance use track so that we can, you know, try to work together. We work together with a Suboxone program. We have family medicine who's been coming in and helping us to care for not only the patients, but also the babies that are in that program with their mothers.

00:11:28:13 - 00:11:47:18
Shannon Sullivan
And so we're really trying to diversify the types of patients that we're caring for in that program, all along the lines of treating mothers while keeping them together with their children. It's really been well received within the community. We can't keep up with the volume as you can imagine, and so we're continuing to find ways to grow it over time.

00:11:47:21 - 00:12:14:09
Shannon Sullivan
Two other ways that we're really looking is Dr. Emily Miller, who's the division director of maternal fetal medicine here, has an RO1 grant for the Compass Plus program, which embeds social workers and case managers within obstetrical practices for that assessment, grief intervention and then referral. And then our newest program that we're most proud of that hasn't started yet is our mobile van program.

00:12:14:10 - 00:12:40:16
Shannon Sullivan
CVS Health recently gave us a grant to purchase a mobile van, and in that mobile van, we'll have a nurse practitioner and community health workers. What we know about our particular community is especially the patients that Dr. Zlotnick was talking about, our high Medicaid clinic onsite. It's hard for patients to get back. You know, you're asking them to deliver a baby and then they might not have reliable transportation, they might not have reliable child care.

00:12:40:22 - 00:13:12:18
Shannon Sullivan
And, you know, I will tell you, as the mother of three who had reliable transportation, who had reliable child care, getting out of the house with my children during that postpartum period was really challenging, especially to take care of myself. And so the postpartum van is going to be able to go out and really provide that care in communities to patients in their home and in the van, and be able to identify and then refer either to Rose or to Compass Plus or to the day hospital program when they're meeting with patients in their own community and really seeing what's happening in their home.

00:13:12:20 - 00:13:30:18
Julia Resnick
That's really amazing and impressive work. And please keep us posted on all of these new programs. It sounds like they'll be incredibly impactful. To wrap things up, I just want to pick your brains about what you've learned while implementing these programs, because I'm sure we have people listening who are thinking, how do I do this in my community and in my setting?

00:13:30:25 - 00:13:38:11
Julia Resnick
So what do you think those key takeaways are - that others could learn from your experiences to set up their own programs?

00:13:38:13 - 00:14:02:24
Shannon Sullivan
I think execution is always a problem and a lot of that has to do with, you know, these are complex clinics, these are complex patients. And everything, of course, requires resources. And all of those things make it more complicated. I would say that one size does not fit all for everyone. We've seen many people fail trying to implement a postpartum day hospital program.

00:14:02:24 - 00:14:30:19
Shannon Sullivan
We've seen many people with the best intentions. And so you have to partner with a wide, wide variety of people to get any of these programs off the ground. Your payer contracting teams, your operational needs, your clinical needs, your patient liaisons, your community health workers. And so it really does require a multidisciplinary approach to execution and probably much longer than any of us ever

00:14:30:19 - 00:14:42:21
Shannon Sullivan
like when it comes down to that. But I would say if you get the right multi-disciplinary team, embedded in doing your work, you can do it, but you certainly can't do it alone.

00:14:42:24 - 00:14:44:15
Julia Resnick
Anything to add, Caron?

00:14:44:17 - 00:15:16:00
Caron Zlotnick, Ph.D.
I can say the organization has to have the capacity to implement a program like Rose. What I would also like to say is that in recruiting potential sites, it was very heartwarming to hear from administrators, directors of programs really expressing a deep passion about improving maternal mental health. You know, in our study we realized that it makes a difference if you have a cheerleader.

00:15:16:02 - 00:15:48:24
Caron Zlotnick, Ph.D.
Best if leadership is the cheerleader but even those who are delivering Rose. And I just want to mention that on our website at Women & Infants Hospital, we actually have an implementation plan for agencies and hospitals that are thinking about implementing the Rose program. That really helps these sites to think through what it is that they need to do to successfully implement Rose or actually any program similar to Rose.

00:15:48:27 - 00:16:15:03
Julia Resnick
Fantastic. So I think three key themes that I heard was that you need passion, you need partnerships and you need patients. Shannon, Dr. Zlotnick, thank you so much for sharing this fantastic work that you're doing. To our listeners, you should check out the Rose program website on the Women Infants Hospital website. Thank you all for listening. And thank you again to Shannon and Dr. Zlotnick for your passion for this issue and for sharing your expertise with our listeners.

00:16:15:05 - 00:16:15:18
Shannon Sullivan
Thanks so much.

00:16:16:09 - 00:16:19:07
Caron Zlotnick, Ph.D.
Thank you for giving us this opportunity.

00:16:19:09 - 00:16:27:20
Tom Haederle
Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you get your podcasts.

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