Event Format



Wed, Jun 26, 2019, 11:00 AM – Wed, Jun 26, 2019, 12:00 PM



Event Host

American Hospital Association

Contact Information

Syeda Aisha


Webinar Series: The Patient’s Voice
Creating Age-Friendly Health Systems
June 26 | 11:00 AM CDT

The John A. Hartford Foundation and the Institute for Healthcare Improvement, in partnership with the AHA and the Catholic Health Association of the United States, developed the 4Ms Framework for Age-Friendly Care, an evidence-based model to support the needs of the aging community in a clinical setting. The 4Ms are: What Matters, Medications, Mentation, and Mobility. This webinar will outline the importance and impact of the 4M Framework, in addition to highlighting bright spots in the field integrating Age-Friendly care into their hospitals and health systems. Christiana Hospital will share their story of becoming an Age-Friendly health system, and why this movement was necessary for their patient population.


  • Marie Cleary-Fishman, Vice President, Clinical Quality, American Hospital Association
  • Denise Lyons, DNP, APRN, AGCNS-BC, Adult/Gerontological Clinical Nurse Specialist, Christiana Hospital

Learning Objectives

  • Explore the 4M Framework
  • Understand the impact of implementing the 4M Framework
  • Describe benefits of joining the Action Community