Improving the Patient Experience with Volunteers
DateTue, Nov 05, 2019, 01:00 PM – Tue, Nov 05, 2019, 02:00 PM
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.
Director, Volunteer Services
Governance and Operations Manager
Association for Health Care Volunteer Resource Professionals