Event Format

Webinar

Date

Tue, Nov 05, 2019, 01:00 PM – Tue, Nov 05, 2019, 02:00 PM

Event Host

American Hospital Association

Contact Information

Open To

Members

Description

Tuesday, November 5, 2019
1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific

Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.

Speakers:

Chris Perez
Director, Volunteer Services
Atrium Health

Todd Ross
Governance and Operations Manager
Association for Health Care Volunteer Resource Professionals