Improving the Patient Experience with Volunteers

Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.

Speakers:

Chris Perez
Director, Volunteer Services
Atrium Health

Todd Ross
Governance and Operations Manager
Association for Health Care Volunteer Resource Professionals