Voice Security: Protecting Patients, Care Teams & Critical Communications While Building Physician Engagement

Voice Security: Protecting Patients, Care Teams & Critical Communications While Building Physician Engagement 
Healthcare's Most Overlooked Cybersecurity Risk

Tuesday, October 20, 2026 
1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific

Every hospital depends on voice communications to coordinate patient care, support patients and families, operate contact centers and connect clinicians across the enterprise. Yet despite its critical role, the voice channel remains one of healthcare's least protected attack surfaces. Cybercriminals are increasingly using vishing, AI-generated impersonation, spoofed calls, robocalls and social engineering to target healthcare organizations. These attacks can disrupt patient communications, overwhelm operational teams, expose sensitive information and increasingly serve as an initial access vector for broader cyberattacks. 

In this educational session, experts from Mutare and the American Hospital Association will examine the evolving voice threat landscape, the unique risks facing healthcare organizations and practical strategies for reducing exposure through a layered voice security approach. Attendees will leave with a clearer understanding of why voice security should be considered an essential component of patient safety, patient experience and enterprise security/risk management.  

Attendees Will Learn:

• Why healthcare has become a primary target for voice-based cyberattacks.
• How voice-based attacks impact patient care, operations & security.
• Practical steps to strengthen healthcare voice security.  

Speakers:

Chuck French 
Chief Growth Officer 
Mutare  

Vicki Sidor 
Vice President, Sales & Channel 
Mutare  

Moderator:

John Riggi  
National Advisor for Cybersecurity and Risk  
American Hospital Association  

Mutare is an American Hospital Association Preferred Cybersecurity & Risk Provider for their Voice Traffic Filter solution.