CMS announces initiative to improve Medicare customer experience
The Centers for Medicare & Medicaid Services today announced updated tools to help Medicare beneficiaries compare coverage options and estimate costs during open enrollment, part of a multi-year initiative to modernize how beneficiaries get Medicare information. The improvements include a simplified log-in process for the Medicare Plan Finder, a web chat option for some beneficiaries, new tools to compare original Medicare or Medicare Advantage, and a mobile out-of-pocket cost calculator for both overall costs and prescription drug costs. The Medicare open enrollment period begins Oct. 15.
Related News Articles
Headline
The estimated average monthly premium for Medicare Part D stand-alone prescription drug plans is $51 for 2027, a 50% increase from $34 in 2026, for enrollees…
Headline
The Centers for Medicare & Medicaid Services released a proposed rule Oct. 16 seeking to codify regulations that will improve the accuracy of Medicare…
Headline
The Centers for Medicare & Medicaid Services announced that it will exercise enforcement discretion for inpatient rehabilitation facility admissions from…
Headline
The Centers for Medicare & Medicaid Services has released 2027 Medicare Advantage plan information, including star ratings, through the Medicare Plan…
Headline
The AHA provided comments to the Medicare Payment Advisory Commission Oct. 2 on a discussion from the commission’s September meeting on its examination of…
Headline
The Centers for Medicare & Medicaid Services announced Sept. 25 that it will expand the Inpatient Rehabilitation Facility Review Choice Demonstration to…