Bayfront Health St. Petersburg (Fla.) has paid $85,000 to the Department of Health and Human Services’ Office for Civil Rights and adopted a corrective action plan to settle a potential violation of the right of access provision of the HIPAA Rules, the agency announced today. The HIPAA rules generally require covered health care providers to provide medical records to a patient or their personal representative, including a guardian or parent of a minor child, within 30 days on request and for a reasonable fee. In this case, a mother sought prenatal health records about her child, and Bayfront provided the requested health information more than nine months after the initial request, OCR said. 

“While we responded to the patient’s record requests, clerical errors unfortunately caused a significant delay in fulfilling the entire request for records,” the hospital said in a statement. “Delays in fulfilling requests for access to patient health information do not meet our service standards and we have sincerely apologized to the patient. All patients have a right to receive their medical records and we are committed to timely fulfillment of their requests. Working with our release of information vendor, staff have been re-educated on processes, including escalation procedures when requested documents cannot be located. Our hospital has also added more oversight by Health Information Management staff of records requests and processing to ensure patients receive accurate records in a timely manner.”
 

Related News Articles

Headline
The AHA today voiced support for the Centers for Medicare…
Headline
Hospitals and health systems are dedicated to safeguarding the privacy of patients’ medical information and believe that the current HIPAA rules are generally…
Headline
The Department of Health and Human Services today issued a proposed rule that would rescind the standard unique health plan identifier (HPID) and other entity…
Headline
A settlement agreement with Pagosa Springs (Colo.) Medical Center that the Department of Health and Human Services’ Office for Civil Rights announced this week…
Headline
The Department of Health and Human Services’ Office for Civil Rights will accept comments through Feb. 11 on potential changes to the Health Insurance…
Headline
AHA today commented on the National Committee on Vital and Health Statistics’ draft predictability roadmap, which proposes how the Department of Health and…