A new centralized platform by the Centers for Medicare & Medicaid Services for managing federal independent dispute resolutions related to the No Surprises Act opened Sept. 15. The Independent Dispute Resolution Gateway allows users to start and respond to disputes; access dispute dashboards and reports associated with their organization; track dispute information, including those assigned to a certified IDR entity; monitor assigned disputes by process phase; and review notifications regarding dispute activity. CMS said that organizations and individuals that process disputes, represent parties or submit IDR web forms under the current federal IDR process must sign up for the IDR Gateway. Those using a third-party administrator or another organization to process disputes are not required to sign up for the IDR Gateway but must ensure that the third-party administrator or organization managing their dispute activities signs up for an account. 

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