It has been well established that Patient and Family Advisory councils (PFACs) are an excellent way to capture the patient’s voice and perspective. These councils help health care institutions and providers to hear the voice of the patient, identify the needs of their patient population and bring patient and clinicians views closer together. In this four-part series we hear from leaders in this area and explore the important role of PFACs as hospitals navigate the COVID-19 pandemic. In today's episode Elisa Arespacochaga, AHA vice president of clinical affairs and workforce, sits down with Robyn Begley, AHA senior vice president and chief nursing officer, and Pamela Rudisill, senior vice president and chief nursing officer at Community Health Systems to discuss the value of nursing leadership in PFACs
Advancing Health is the American Hospital Association’s podcast series. Podcasts will feature conversations with hospital and health system leaders on a variety of issues that impact patients and communities. Look for new episodes directly from your mobile device by using SoundCloud. You can also listen to the podcasts directly by clicking below.
In the final episode of this Members in Action podcast series, Julia Resnick, Director of Strategic Initiatives at the AHA, is speaking with Scott Hawig, Chief Financial Officer and Chief Administration Officer at Froedtert and Paul Spencer, Vice-President of Managed Care and Revenue Cycle Services to learn how Froedtert in Wisconsin is consolidating bills from across the continuum of care to make the process more patient friendly.
In episode two of this Members in Action Podcast series, Julia Resnick, Director of Strategic Initiatives at the AHA, is speaking with Stephanie Schneider, Vice President for MedStar Georgetown Medical Center, and Susan Whitecotton, Vice President of Patient Financial Services and CBO at MedStar Health about how the Maryland based health system is creating a simpler billing experience for their patients.
In this podcast John Riggi, AHA’s senior advisor for cybersecurity and Risk, talks to David Ring, section chief of the FBI's cyber engagement and intelligence section, and Errol Weiss, chief security officer at H-ISAC., about the latest ransomware attacks on hospitals, as well as the partnership between H-ISAC, AHA and the FBI to exchange cyber threat intel and to broadcast and amplify warnings.
Rural hospitals serve as the backbone of their communities, providing local access to care for nearly 60 million Americans. In addition, rural hospitals serve as pillars of their local economies, creating essential jobs that support families and community vitality. Amidst the COVID-19 public health emergency, rural hospitals have been faced with myriad challenges unique to their circumstances. From recruitment and retention issues to lack of broadband, vaccine hesitancy and lack of specialty care, rural hospitals are working tirelessly to improve health outcomes for those in their communities.