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Trustee Articles

Understanding the Physician-Hospital Relationship

What boards should know about building relationships between valued physicians and hospitals and health systems.
Trustee Articles

Governance Principles for Physician Organizations

Healthcare executive support can influence the value these organizations provide.
Trustee Articles

Serving Older Emergency Patients with Extra TLC

Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.
Trustee Articles

Effective CEO Performance Evaluation

Following key strategies for effective CEO performance appraisals are essential to the health care board’s role.
Trustee Articles

Getting Strategic about Shared Decision Making

Boards can foster patient-centered care by encouraging meaningful conversations during patient encounters and by incentivizing clinicians.
Trustee Articles

Taking Responsibility for Transitions at the Top

Succession planning is a high-stakes governance responsibility. The significant costs of protracted CEO searches and failed replacements are well-documented. Yet, data from the for-profit and nonprofit sectors continue to show that many boards aren’t focusing enough attention on succession planning or on getting it right.
Trustee Articles

Stewards of the Patient Experience: The Trustee’s Key Role

The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Trustee Articles

Understanding Your Physician Employment Strategy

Oversight of an employed physician network is a new and evolving role for your board. Focus on five key issues, and adopt three best practices, to help the network succeed.