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Serving Older Emergency Patients with Extra TLC
Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.
Accelerating Progress Through Leadership Integration
Sustainable change requires a strategy to align improvement efforts and act on the interdependencies of four performance domains.
Empowering a Healthy Culture
Boards need to assess troubled areas in their organizations, set goals for improving the culture, and hold leaders accountable for change.
Redefining the Physician’s Role as Care Team Leader
With training and support, physicians can become effective team leaders.
Stewards of the Patient Experience: The Trustee’s Key Role
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Understanding Your Physician Employment Strategy
Oversight of an employed physician network is a new and evolving role for your board. Focus on five key issues, and adopt three best practices, to help the network succeed.