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Trustee Articles

Streamlining the Credentialing and Privileging Process

The legal authority to approve, limit or deny provider credentials and privileges is a fundamental board responsibility. Organizations that centralize and standardize this process are better prepared to meet the field’s many changes and challenges.
Trustee Articles

Helping Boards Have Productive Conversations about Quality of Care

Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.
Trustee Articles

Transforming Care Delivery to Focus on Patient Outcomes: Why Boards Matter

In the publication, authors Joshi and Horak state that hospital trustees support hospitals’ fundamental missions to improve the health of the community. In a climate of growing concerns about the quality of health care and the amount we pay for it, trustees are called upon to oversee the transformation of the culture of the organization.
Trustee Articles

Using a Scorecard for Strategic Results

Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.
Trustee Articles

Credentialing, Privileging and the Engaged Board

Education, preparation and collegiality can empower physician and lay member trustees to make fair and thoroughly vetted decisions.
Trustee Articles

Governance Leadership of Quality

A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.