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Mission-Based Decision-Making for Boards
A reason for being. An organization’s purpose or identity. An expression of what an organization believes it must be to best meet the needs of its stakeholders. These are descriptions of what we commonly think of as “mission.” Members of a health care organization’s board are responsible for governing in ways that help fulfill their organization’s mission. But what does that really mean? How does a hospital’s mission relate to effective governance?
Streamlining the Credentialing and Privileging Process
The legal authority to approve, limit or deny provider credentials and privileges is a fundamental board responsibility. Organizations that centralize and standardize this process are better prepared to meet the field’s many changes and challenges.
Using a Scorecard for Strategic Results
Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.