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Trustee Articles

Mission-Based Decision-Making for Boards

A reason for being. An organization’s purpose or identity. An expression of what an organization believes it must be to best meet the needs of its stakeholders. These are descriptions of what we commonly think of as “mission.” Members of a health care organization’s board are responsible for governing in ways that help fulfill their organization’s mission. But what does that really mean? How does a hospital’s mission relate to effective governance?
Trustee Articles

Streamlining the Credentialing and Privileging Process

The legal authority to approve, limit or deny provider credentials and privileges is a fundamental board responsibility. Organizations that centralize and standardize this process are better prepared to meet the field’s many changes and challenges.
Trustee Articles

Using a Scorecard for Strategic Results

Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.

Investing in Innovation to Disrupt Health Cares Status Quo

Trustee Talking Points Trustee Talking Points Many hea

How Hospitals Can Prepare for Inevitable Breaches of Patient Data

Snapshot A series of high-profile breaches underscored the vulnerability of online records and the ability of cyber-criminals to

The Reality of the American Health Care Consumer

Snapshot Patients' ability to pay premiums and out-of-pocket costs is shrinking. They also need more convenient care. Are hospitals listening?

Care and payment models: The right fit

Developing health care delivery and payment models to achieve the Triple Aim will be challenging.